Age of Smart Orchestration

Abstract

We, engineers, have been devoting tremendous efforts to achieve high-quality functions. But our primary focus has been on an individual product. Yesterday, changes were small and smooth so that they were predictable. We could foresee the operating conditions so that we could develop functions that worked well. But today, changes take place so frequently and extensively. The difference between the changes of yesterday and today is their differentiability. Today’s changes are sharp and angular so they are not differentiable. Thus, we cannot make predictions. As the outer world changes unpredictably, we have to proceed by trial and error. Thus, not only goals (products) are important, but how we can get to the goal, i.e., processes become increasingly important. Further, as products are used no more by themselves alone and their operating conditions are getting more and more networked, performance does not mean just functions of a final product anymore. We have to consider it through their product life cycle, i.e., life cycle of a group of products connected in operation. This chapter points out what an important role emotion plays in today connected world.