Abstract
The ability to maintain social contacts and to stay in touch with relatives and friends is an important aspect of independent living. In this work we have investigated an intuitive way to enable and facilitate communication between generations. The Chat-Machine is a cross generation communication device that allows elderly people to send digital messages to related people just with pen and paper, providing also a return channel to receive messages and pictures. This new simple way of interaction with Internet messaging services empowers elderly people to keep up easily with the new technologies and avoid exclusion from popular (social) web services. The design has been thoroughly adapted to the user group in an interdisciplinary, scenario-based design and prototyping process. Finally, a group of AAL experts has evaluated the usability and benefits of this new device.
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Acknowledgments
The authors thank the residents and caregivers from the Senioren-zentrum Parkschlössle in Karlsuhe and the German Federal Ministry of Education and Research (BMBF) for funding this work within the context of the project Chico (16SV6186).
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Orradre, D., Heuer, S., Jungmann, L., Becker, C., Klotz, C. (2016). Chat-Machine: An Approach to a New Intergeneration Social Device for Elderly People. In: Wichert, R., Klausing, H. (eds) Ambient Assisted Living. Advanced Technologies and Societal Change. Springer, Cham. https://doi.org/10.1007/978-3-319-26345-8_11
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DOI: https://doi.org/10.1007/978-3-319-26345-8_11
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