Abstract
The beauty of the field of quality is that the concepts, theory, and tools are sound and have all been well proven over time. While “quality” in and of itself is basically the same, each company can take the quality concepts and principles and create a quality system that is as unique as they are. Every company implements quality differently making no two quality systems the same.
Refreshing Views Over Quality—Quality in the twenty-first Century.
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© 2016 Springer International Publishing Switzerland
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Santiano, B.J. (2016). Common Sense, Use the Right Tool for the Job. In: Sampaio, P., Saraiva, P. (eds) Quality in the 21st Century. Springer, Cham. https://doi.org/10.1007/978-3-319-21332-3_4
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DOI: https://doi.org/10.1007/978-3-319-21332-3_4
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Publisher Name: Springer, Cham
Print ISBN: 978-3-319-21331-6
Online ISBN: 978-3-319-21332-3
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