Abstract
The following chapter presents and compares three empirical studies on Collaborative Information Seeking (CIS) within the context of leisure time and of work tasks. The focus lies on the methods, the results and a comparison between the studies. The first study was conducted in Malaysia and concentrates on the way Malaysian students execute their mobile search in a social setting. The following two studies focus on CIS in the context of work tasks. The first study deals with ad hoc CIS in a work task scenario and was conducted with German Information Science students. The second study refers to long-term CIS in relation with work tasks and was conducted in the same context. Apart from describing the test designs in the different scenarios, we discuss similarities and differences between leisure-based and work-based CIS, adapted from the results of the three empirical studies. In addition, we point out limitations given by the design and the different scopes of the surveys. With the help of the studies we hope to provide a deeper understanding of the way students execute their collaborative search in leisure-based and work-based scenarios. Furthermore, the description of the different test designs and the given limitations can help to conduct additional studies in the respective contexts.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
- 2.
- 3.
- 4.
- 5.
Publicly available from http://searchteam.com
- 6.
References
Belbin M (1981) Management teams. Heinemann, London
Borlund P (2003) The IIR evaluation model: a framework for evaluation of interactive information retrieval systems. Inf Res 8(3), paper no. 152, Apr 2003. http://informationr.net/ir/8-3/paper152.html
Borlund P, Schneider JW (2010) Reconsideration of the simulated work task situation: a context instrument for evaluation of information retrieval interaction. In: Proceedings of IIiX 2010, New Brunswick. doi:10.1145/1840784.1840808
Capra R, Marchionini G, Valesco-Martin J, Muller K (2001) Tools-at-hand and learning in multi session, collaborative search. In: Proceedings of the 28th international conference on human factors in computing systems (CHI’10), ACM, New York, pp 951–960. doi:10.1145/1753326.1753468
Chen L, Qi L (2010) A diary study of understanding contextual information needs during leisure traveling. In: Proceedings of the third symposium on information interaction in context (IIiX’10). ACM, New York, pp 265–270. doi:10.1145/1840784.1840823
Choo CW, Detlor B, Turnbull D (2000) Web work: information seeking and knowledge work on the World Wide Web. Kluwer, Dodrecht. Information science and knowledge management: ISKM
Chua AYK, Balkunje RS, Goh DH-L (2011) Fulfilling mobile information needs: a study on the use of mobile phones. ICUIMC’11, Seoul, 21–23 Feb 2011. doi:10.1145/1968613.1968721
Church K, Oliver N (2011) Understanding mobile web and mobile search use in today’s dynamic mobile landscape. In: Proceedings of the 13th international conference on human computer interaction with mobile devices and services, MobileHCI’11, Stockholm, 30 Aug–2 Sept 2011
Church K, Smyth B (2009) Understanding the intent behind mobile information needs. In: Proceedings of the 14th international conference on Intelligent user interfaces, IUI’09, Sanibel Island, 8–11 Feb 2009. doi:10.1145/1502650.1502686
Church K, Cousin A, Oliver N (2012) I wanted to settle a bet! – understanding why and how people use mobile search in social settings. In: Proceedings of the 14th international conference on human-computer interaction with mobile devices and services, MobileHCI’12, San Francisco, 21–24 Sept, 2012. doi:10.1145/2371574.2371635
Costa PT Jr, McCrae RR (1992) Revised NEO personality inventory (NEO-PI-R) and NEO five-factor inventory (NEO-FFI) manual. Psychological Assessment Resources, Odessa
Dörk M, Carpendale S, Williamson C (2011) The information flaneur: a fresh look at information seeking. CHI 2011: Proceedings of the SIGCHI conference on human factors in computing systems, ACM, pp 1215–1224, May 2011. doi:10.1145/1978942.1979124
Elbeshausen S, Womser-Hacker C, Mandl T (2014) Searcher heterogeneity in collaborative information seeking within the context of work tasks. In: Proceedings of the 5th information interaction in context symposium. ACM, New York. doi:10.1145/26737002.2637054
Ellis D (1989) A behavioural approach to information retrieval design. J Doc 46:318–338
Elsweiler D, Mandl S, Lunn BK (2010) Understanding casual-leisure Information needs: a diary study in the context of television viewing. In: Proceedings of the 3rd Information interaction in context symposium. ACM, New York. doi:10.1145/1840784.1840790
EtonPreneurs (2014) Global digital statistics 2014. http://etonpreneurs.com/uploads/Global Social, Digital & Mobile Statistics, Jan 2014.pdf
Friedrich R, Peterson M, Koster A, Blum S (2010) The rise of Generation C. Implications for the world of 2020. Booz & Company. http://www.strategy-business.com/media/file/sb62_11110.pdf
Gutwin C, Greenberg S (2001) A descriptive framework of workspace awareness for real-time groupware. Computer supported cooperative work. Kluwer Academic Press. http://www.hci.usask.ca/publications/2002/awareness-jcscw.pdf
Hartel J (2006) Information activities and resources in an episode of gourmet cooking. Inf Res 12(1):paper 281. http://InformationR.net/ir/12-1/paper282.html
Heinström J (2002) Fast surfers, broad scanners and deep divers. Personality and information-seeking behaviour. Dissertation, Abo Akademi University, Abo. Department of Information Studies. http://users.abo.fi/jheinstr/thesis_heinstrom.pdf
Hofstede G, Hofstede GJ (2005) Cultures and organizations. Software of the mind, 2nd edn. McGraw-Hill, New York
Hyldegard J (2006) Collaborative information behaviour – exploring Kuhlthau’s information search process model in a group-based educational setting. Inf Process Manag 42:276–298
Hyldegard J (2009) Beyond the search process – exploring group members’ information behavior in context. Inf Process Manag 45:142–158
Kuhlthau CC (1991) Inside the search process: information seeking from the user’s perspective. J Am Soc Inf Sci Technol 42(5):361–371
Kußmann T (2012a) Vorstudie zur Analyse der studentischen Zusammenarbeit unter Einsatz von SearchTeam. Technical Report, University of Hildesheim
Kußmann T (2012b) Prozesse bei der kollaborativen Informationssuche: eine quantitative Studie. Bachelor Thesis, Department of Information Science & Natural Language Processing, University of Hildesheim
Kußmann T, Elbeshausen S, Mandl T, Womser-Hacker C (2013) Discovering Ellis’ Phases of information seeking behaviour in collaborative search processes. In: Proceedings of collaborative information retrieval workshop at CSCW 2013, San Antonio. http://collab.infoseeking.org/resources/papers/cis2013/KuBmannPaper.pdf
Madrigal D, McClain B (2010) Usability for mobile devices. http://www.uxmatters.com/mt/archives/2010/09/usability-for-mobile-devices.php
Morris MR (2008) A survey of collaborative web search practices. In: Proceedings of the SIGCHI conference on human factors in computing systems, CHI’08 Florence, pp 1657–1660. doi:10.1145/1357054.1357312
Nylander S, Lundquist T, Brännström A (2009) At home and with computer access: why and where people use cell phones to access the internet. In: Proceedings of the SIGCHI conference on human factors in computing systems, CHI’09, pp 1639–1642. doi:10.1145/1518701.1518951
Our Mobile Planet (2014). Frequency general mobile internet usage. http://think.withgoogle.com/mobileplanet/en
Petersen T (2014) Collaborative mobile information behavior in social settings. Methodology and research on Malaysian University Students. Technical Report, University of Hildesheim
Poltrock S, Grudin J, Dumais S, Fidel R, Bruce H, Pejtersen AM (2003) Information seeking and sharing in design teams. In: Proceedings of the ACM conference on supporting group work (GROUP’03), ACM Press, pp 239–247. doi:10.1145/958160.958198
Schaller R, Harvey M, Elsweiler D (2012) Entertainment on the go: finding things to do and see while visiting distributed events. In: Proceedings of the 4th information interaction in context symposium. ACM, New York, pp 90–99. doi:10.1145/2362724.2362743
Shah C (2008) Toward Collaborative Information Seeking (CIS). JCDL workshop on collaborative information retrieval, Pittsburgh, 20 June 2008
Shah C (2009) Lessons and challenges for Collaborative Information Seeking (CIS) systems developers. In GROUP 2009 workshop on collaborative information behavior, Sanibel Island
Shah C (2010) A framework for supporting user-centric collaborative information seeking. Doctoral Thesis, University of North Carolina, School of Information & Library Science
Shah C, González‐Ibáñez R (2010) Exploring information seeking processes in collaborative search tasks. In: Proceedings of the 73rd ASIS&T annual meeting on navigating streams in an information ecosystem, vol 47(60). doi:10.1002/meet.14504701211
Stebbins RA (2009) Leisure and its relationship to library and information science: bridging the gap. Library Trends 57(4):618–631
The hofstede centre (2014). Compare countries. http://geert-hofstede.com/
Widén G, Steinerová J, Voisey P (2014) Conceptual modelling of workplace information practices: a literature review. In: Proceedings of ISIC, the information behaviour conference, Leeds, 2–5 Sept 2014: Part 1, (paper isic08). http://www.informationr.net/ir/19-4/isic/isic08.html#Bor13
Wilson TD (1999) Models in information behaviour research. J Doc 55(3):249–270
Acknowledgements
We thank Tanja Kußmann and Tobias Petersen for their valuable research and the students who participated in the studies for their time and effort.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2015 Springer International Publishing Switzerland
About this chapter
Cite this chapter
Elbeshausen, S., Mandl, T., Womser-Hacker, C. (2015). Collaborative Information Seeking in the Context of Leisure and Work Task Situations: A Comparison of Three Empirical Studies. In: Hansen, P., Shah, C., Klas, CP. (eds) Collaborative Information Seeking. Computer Supported Cooperative Work. Springer, Cham. https://doi.org/10.1007/978-3-319-18988-8_5
Download citation
DOI: https://doi.org/10.1007/978-3-319-18988-8_5
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-18541-5
Online ISBN: 978-3-319-18988-8
eBook Packages: Computer ScienceComputer Science (R0)