Abstract
This chapter aims to reflect about the importance and challenges of research on the affective dimension in collaborative information seeking (CIS). This is achieved through three major parts. First, an overview of the relevance of the affective dimension is provided. Second, research on the affective dimension in individual information seeking in general, and CIS in particular is discussed. Finally, research approaches, challenges, and ethical aspects in this type of studies are discussed. This chapter hopes to encourage researchers to formulate new questions, hypotheses, and more importantly further investigate this interesting topic.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Affectiva Inc (2013) Affectiva affdex. http://www.affectiva.com. Retrieved 6 Mar 2013
Arapakis I, Jose JM, Gray PD (2008) Affective feedback: an investigation into the role of emotions in the information seeking process. SIGIR ‘08: Proceedings of the 31st annual international ACM SIGIR conference on research and development in information retrieval, New York, pp 395–402
Bradley MM, Lang PJ (1999) International affective digitized sounds (IADS): Stimuli, instruction manual and affective ratings (Tech Rep No B-2). The Center for Research in Psychophysiology, University of Florida, Gainesville
Cannon WB (1927) The James-Lange theory of emotions: a critical examination and an alternative theory. Am J Psychol 39:106–124
Daft R, Lengel R (1984) Information richness: a new approach to managerial behavior and organizational design. In: Straw B, Cummings L (eds) Research in organizational behavior. JAI Press, Greenwich
Damasio AR (1994) Descartes error: emotion, reason, and the human brain. Putnam/Grosset Press, New York
Derks D, Bos AE, Grumbkow JV (2007) Emoticons and social interaction on the internet: the importance of social context. Comput Hum Behav 23(1):842–849. doi:10.1016/j.chb.2004.11.013
Dervin B (1983) An overview of sense-making research: concepts, methods, and results to date. Annual meeting of international communication association, Dallas
Ekman P, Friesen WV (1978) Facial action coding system. Consulting Psychologists Press, Palo Alto
El Kaliouby R, Robinson P (2004) Mind reading machines: automated inference of cognitive mental states from video. In: Proceedings of the IEEE international conference on systems, man and cybernetics
Evans D (2001) Emotion: the science of sentiment. Oxford University Press, Oxford
Evans D (2002) The search hypothesis of emotion. Br J Philos Sci 53(40):497–509
Fidel R, Pejtersen AM, Cleal B, Bruce H (2004) A multidimensional approach to the study of human information interaction: a case study of collaborative information retrieval. J Am Soc Inf Sci Technol 55(11):939–953
Forgas JP (1995) Mood and judgment: the affect infusion model (AIM). Psychol Bull 117:39–66
Forgas JP (2009) The affect infusion model (AIM): an integrative theory of mood effects on cognition and judgments. In: Martin LL, Clore GL (eds) Theories of mood and cognition: a user’s guidebook. Lawrence Erlbaum Associates, Mahwah, pp 101–136
Forgas JP, George JM (2001) Affective influences on judgments and behavior in organizations: an information processing perspective. Organ Behav Hum Decis Process 86(1):3–34
Fredrickson BL (2001) The role of positive emotions in positive psychology: the broaden-and-build theory of positive emotions. Am Psychol 56:218–226
Fredrickson BL (2009) Positivity: top-notch research reveals the 3-to-1 ratio that will change your life. Crown Publishers, New York
Fredrickson BL, Levenson RW (1998) Positive emotions speed recovery from the cardiovascular sequelae of negative emotions. Cogn Emot 12:191–220
Fredrickson BL, Mancuso RA, Branigan C, Tugade MM (2000) The undoing effect of positive emotions. Motiv Emot 24:237–258
Fredrickson BL, Tugade MM, Waugh CE, Larkin G (2003) What good are positive emotions in crises? A prospective study of resilience and emotions following the terrorist attacks on the United States on September 11th, 2001. J Pers Soc Psychol 84:365–376
Gable S, Haidt J (2005) What (and why) is positive psychology? Rev Gen Psychol 9(2):103–110
González-Ibáñez R (2013) A study of positive and negative affective states in collaborative information seeking. Doctoral dissertation, Retrieved from Rutgers University Community Repository
González-Ibáñez R, Shah C (2010) Group’s affective relevance: a proposal for studying affective relevance in collaborative information seeking. Poster in the proceedings of GROUP 2010, Sanibel Island, 16–10 Nov 2010
González-Ibáñez R, Shah C (2014) Performance effects of positive and negative affective states in collaborative information seeking. In: Proceedings of the 20th international conference on collaboration and technology (CRIWG 2014), Lecture notes in computer science, 8658, Santiago, Chile, 7–10 Sept 2014, pp. 153–168
González-Ibáñez R, Shah C, Córdova-Rubio NR (2011) Smile! Studying expressivity of happiness as a synergic factor in collaborative information seeking. In: Proceedings of American Society of Information Science & Technology (ASIST’2011) annual meeting, New Orleans, 9–12 Oct 2011
Hyldegård J (2006) Collaborative information behaviour – exploring Kuhlthau’s information search process model in a group-based educational setting. Inf Process Manag 42(1):276–298
Isen AM, Means B (1983) The influence of positive affect on decision-making strategy. Soc Cogn 2(1):18–31
Izard CE (1983) Maximally discriminative facial movement coding system (MAX). University of Delaware, Newark, Unpublished manuscript
Kelly GA (1963) A theory of personality: the psychology of personal constructs. Norton, New York
Kuhlthau C (1991) Inside the search process: information seeking from the user’s perspective. J Am Soc Inf Sci 42(6):361–371
Lopatovska I (2009) Does the mood matter? Proceedings of the 2009 international conference on affective computing & intelligent interaction ACII 2009, Amsterdam, pp 237–240
Lopatovska I, Arapakis I (2011) Theories, methods and current research on emotions in library and information science, information retrieval and human-computer interaction. Inf Process Manag 47(4):575–592
Moshfeghi Y, Jose JM (2013) An effective implicit relevance feedback technique using affective, physiological and behavioural features. In: Proceedings of the 36th ACM SIGIR, ACM, New York, pp 133–142
Nahl D (2005) Affective load theory (ALT). In: Fisher KE, Erdelez S, McKechnie EF (eds) Theories of information behavior. Information Today, Medford, pp 39–43
Nahl D (2009) The centrality of affective in information behavior. In: Nahl D, Bilal D (eds) Information and emotion: the emergent affective paradigm in information behavior research and theory. Information Today, Medford, pp 3–37
Nahl D, Bilal D (eds) (2009) Information and emotion: the emergent affective paradigm in information behavior research and theory. Information Today, Medford, pp 3–37
Nahl D, Tenopir C (1996) Affective and cognitive searching behavior of novice end-users of a full-text database. J Am Soc Inf Sci 47(4):276–286
Neal DM, McKenzie PJ (2011) Putting the pieces together: endometriosis blogs, cognitive authority, and collaborative information behavior. J Med Libr Assoc 99(2):127–134
Palmero F, Guerrero C, Gómez C, Carpi A (2006) Certezas y controversia en el estudio de la emoción. Revista electrónica de motivación y emoción (REME) 9:23–24
Patel H, Pettitt M, Wilson JR (2012) Factors of collaborative working: a framework for a collaboration model. Appl Ergon 43(1):1–26, ISSN 0003–6870
Pettigrew K, Fidel R, Bruce H (2001) Conceptual Frameworks in Information Behavior. In: Williams ME (ed) Annual review of information science and technology, vol 36. Information Today, Medford, pp 43–78
Picard RW (2003) Affective computing: challenges. Int J Hum Comput Stud 59(1–2):55–64
Provine RR, Spencer RJ, Mandell DL (2007) Emotional expression online: emoticons punctuate website text messages. J Lang Soc Psychol 26(3):299–307. doi:10.1177/0261927X06303481
Reeve JM (1994) Motivación y emoción. McGraw-Hill/Interamericana de España, S.A. ISBN: 8448118251, ISBN-13: 9788448118259
Russell JA, Weiss A, Mendelsohn GA (1989) Affect grid: a single-item scale of pleasure and arousal. J Pers Soc Psychol 57:493–502
Savolainen R (2007) Information behavior and information practice: reviewing the “umbrella concepts” of information-seeking studies. Libr Q 77(2):109–132
Sebe N, Lew MS, Sun Y, Cohen I, Gevers T, Huang T (2007) Authentic facial expression analysis. Image Vis Comput 25(12):1856–1863
Shah C, González-Ibáñez R (2010) Exploring information seeking processes in collaborative search tasks. In: Proceedings of American Society of Information Science and Technology (ASIST), Pittsburgh, 22–27 Oct 2010
Sinclair RC, Mark MM (1995) The effects of mood state on judgemental accuracy: processing strategy as a mechanism. Cogn Emot 9(5):417–438
Smeaton AF, Lee H, Foley C, McGivney S (2007) Collaborative video searching on a tabletop. Multimedia Syst 12(4–5):375–391
Strauss M, Reynolds C, Hughes S, Park K, McDarby G, Picard R (2005) The handwave bluetooth skin conductance sensor. Berlin Heidelberg, pp 699–706
Watson D, Clark LA, Tellegen A (1988) Development and validation of brief measures of positive and negative affect: the PANAS scales. J Pers Soc Psychol 54(6):1063–1070
Waugh CE, Fredrickson BL (2006) Nice to know you: positive emotions, self-other overlap, and complex understanding in the formation of a new relationship. J Posit Psychol 1(2):93–106
Wilson ML, Wilson M (2010) Social anxieties and collaborative information seeking. In: Proceedings of collaborative information seeking workshop at GROUP 2010, Sanibel Island, 7 Nov 2010
Zhou N, Stahl G (2007) Towards building a math discourse community: investigating collaborative information behavior. Online Communities Soc Comput Lect Notes Comput Sci 4564:509–518
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2015 Springer International Publishing Switzerland
About this chapter
Cite this chapter
González-Ibáñez, R. (2015). Affective Dimension in Collaborative Information Seeking. In: Hansen, P., Shah, C., Klas, CP. (eds) Collaborative Information Seeking. Computer Supported Cooperative Work. Springer, Cham. https://doi.org/10.1007/978-3-319-18988-8_10
Download citation
DOI: https://doi.org/10.1007/978-3-319-18988-8_10
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-18541-5
Online ISBN: 978-3-319-18988-8
eBook Packages: Computer ScienceComputer Science (R0)