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Theoretical Foundations for Health Communication Research and Practice

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Cognitive Informatics for Biomedicine

Part of the book series: Health Informatics ((HI))

Abstract

Communication failures in health care are brought about by multiple challenges of communicating in this high stakes domain. These failures are far too common and create safety risks and contribute to sub-optimal patient outcomes. Although communication research in health care environments is not always informed by theory, existing theoretical foundations used in communication research can be fruitfully applied to address these key challenges in health care. Communication theories are essential to understanding how cognitive and communication complexity reduce work efficiency and safety, how information is grounded to be mutually understood and acceptable to clinicians doing collaborative work, and how different communication media impact mutual understanding, all of which provide a foundation for improving communication and collaboration in health care. We highlight the information processing and interactive approaches to communication, and describe how these approaches can help improve communication, work efficiency, and safety in several areas related to health information technology and communication.

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Acknowledgements

Preparation of this chapter was supported by the National Institute of Aging (Grant R01 AG31718) and the National Institute of Nursing Research (Grant R01 NR011300). Any opinions, findings, and conclusions or recommendations expressed in this publication are those of the authors and do not necessarily reflect the views of the NIH.

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Authors and Affiliations

  1. Department of Educational Psychology, University of Illinois at Urbana-Champaign, Education Building, 1310 S. 6th St., Champaign, IL, USA

    Daniel G. Morrow

  2. Department of Health Systems Science, College of Nursing, University of Illinois at Chicago, 845 S. Damen Ave., Chicago, IL, USA

    Karen Dunn Lopez

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  1. Daniel G. Morrow
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Correspondence to Daniel G. Morrow .

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Editors and Affiliations

  1. Center for Cognitive Studies in Medicine and Public Health, The New York Academy of Medicine, New York, NY, USA

    Vimla L. Patel

  2. Columbia University, Weill Cornell College of Medicine, New York, NY, USA

    Vimla L. Patel

  3. Arizona State University, Scottsdale, AZ, USA

    Vimla L. Patel  & David R. Kaufman  & 

  4. University of Illinois at Chicago, Chicago, IL, USA

    Thomas G. Kannampallil

  5. The New York Academy of Medicine, New York, NY, USA

    Thomas G. Kannampallil

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Morrow, D.G., Lopez, K.D. (2015). Theoretical Foundations for Health Communication Research and Practice. In: Patel, V.L., Kannampallil, T.G., Kaufman, D.R. (eds) Cognitive Informatics for Biomedicine. Health Informatics. Springer, Cham. https://doi.org/10.1007/978-3-319-17272-9_3

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