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Moderating Influences on the Relationship between Job Outcomes and Boundary Role Ambiguity

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Proceedings of the 1992 Academy of Marketing Science (AMS) Annual Conference

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Abstract

The paper presented here aims to develop theoretically grounded hypotheses for examining several moderators of the relationship between role ambiguity and various job outcomes. This follows Jackson and Schuler’s suggestion that investigation of potential moderators, especially for the relationship between role ambiguity and such important outcome variables as job satisfaction, performance, tension and intentions-to-turnover, is likely to provide clues to the wide variability in results and may help account for the significant "unaccounted" variance in the findings for these outcome variables.

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Author information

Authors and Affiliations

  1. Case Western Reserve University, Chestnut Hill, MA, USA

    Jagdip Singh

Authors
  1. Jagdip Singh
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Editor information

Editors and Affiliations

  1. Department of Marketing, Boston College Carroll School of Management, Chestnut Hill, MA, USA

    Victoria L. Crittenden

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Singh, J. (2015). Moderating Influences on the Relationship between Job Outcomes and Boundary Role Ambiguity. In: Crittenden, V.L. (eds) Proceedings of the 1992 Academy of Marketing Science (AMS) Annual Conference. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer, Cham. https://doi.org/10.1007/978-3-319-13248-8_18

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