Skip to main content

RFID in Retail Supply Chains: Current Developments and Future Potential

  • Conference paper
  • First Online:
Logistics Management

Part of the book series: Lecture Notes in Logistics ((LNLO))

Abstract

This paper presents a study that investigates the implementation of RFID projects in German and Swiss retail supply chains from a qualitative perspective. The semi-structured interviews with experts from companies in the retail supply chain sector enabled us to gain insights into the problems RFID implementations have to face, as well as the benefits associated with them. In conjunction with a literature review, this allows us to identify the future challenges and potential of RFID applications in the retail industry.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 219.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Andraski J, Margulis R (2012) Retail is making item-level RFID real. Mat Handling Logistics 67:29–31

    Google Scholar 

  • Bayraktar A, Yılmaz E, Erdem SA (2011) Using RFID technology for simplification of retail processes. In: Turcu C (ed) Designing and deploying RFID applications. InTech, Rijeka, Croatia

    Google Scholar 

  • Bhattacharya M, Chu C-H, Mullen T (2007) RFID Implementation in retail industry: current status, issues and challenges. In: Proceedings of 38th annual meeting of the decision science institute conference (DSI 2007) Phoenix, AZ, 17–20 Nov 2007

    Google Scholar 

  • Blecker T, Huang GQ (2008) RFID in operations and supply chain management: research and applications. Erich Schmidt Verlag GmbH & Co, Berlin

    Google Scholar 

  • Bogner A, Littig B, Menz W (2009) Experteninterviews - Theorien. Methoden, VS Verlag für Sozialwissenschaften, Anwendungsfelder, Wiesbaden

    Google Scholar 

  • Bottani E, Montanari R, Volpi A (2010) The impact of RFID and EPC network on the bullwhip effect in the Italian FMCG supply chain. Int J Prod Econ 124:426–432

    Article  Google Scholar 

  • Burger D (2011) Computergestützter organisationaler Wissenstransfer und Wissensgenerierung: ein Experteninterview basierter Forschungsansatz. VS Verlag für Sozialwissenschaften, Wiesbaden

    Book  Google Scholar 

  • Chan H-L, Choi T-M, Hui C-L (2012) RFID versus bar-coding systems: transactions errors in health care apparel inventory control. Decis Support Syst 54:803–811

    Article  Google Scholar 

  • Chang S-I, Shin-Yuan H, Yen DC, Yi-Jiun C (2008) The determinants of RFID adoption in the logistics industry—a supply chain management perspective. Commun Assoc Infor Syst 23:197–218

    Google Scholar 

  • Chao C-C, Yang J-M, Jen W-Y (2007) Determining technology trends and forecasts of RFID by a historical review and bibliometric analysis from 1991 to 2005. Technovation 27:268–279

    Article  Google Scholar 

  • Collins J (2003) The cost of Wal-Mart’s RFID edict. RFID Journal (Online), 10. Available: http://www.rfidjournal.com/articles/view?572. Accessed on 11 Apr 2013

  • Demiralp G, Guven G, Ergen E (2012) Analyzing the benefits of RFID technology for cost sharing in construction supply chains: a case study on prefabricated precast components. Autom Constr 24:120–129

    Article  Google Scholar 

  • Gilmore D (2011) Supply chain news: RFID in consumer goods to retail—a comeback? supply chain digest. Supply Chain Digest (Online). Available: http://www.scdigest.com/ASSETS/FIRSTTHOUGHTS/11-11-11_RFID_Retail_Comeback.php?cid=5167. Accessed 04 May, 2013

  • Gorshe M, Rollmann M, Beverly R (2012) Item-level RFID. A competitive differentiator. Accenture, VICS Voluntary Interindusty Commerce Solutions Association

    Google Scholar 

  • Goswami S, Teo H, Chan H (2008) Real options from RFID adoption: the role of institutions and managerial mindfulness. In: Proceedings of ICIS 2008

    Google Scholar 

  • Hartley G (2004) The EPCglobal network overview of design, benefits & security. In: Inc. E (ed). Wellington

    Google Scholar 

  • Hellbach D, Néméth M, Schrader WV (2007) RFID im mittelständischen Einsatz. In: Bullinger H-J, Hompe MT (eds) Internet der Dinge. Springer, Berlin

    Google Scholar 

  • Hertel J, Zentes J, Schramm-Klein H (2011) Supply-Chain-Management und Warenwirtschaftssysteme im Handel. Springer, Berlin

    Book  Google Scholar 

  • Howells S (2011) RFID. The future of the retail supply chain. Supply Chain Europe 20:50

    Google Scholar 

  • Jones EC, Chung CA (2008) RFID in logistics. A practical introduction. CRC Press, Boca Raton

    Google Scholar 

  • Jones P, Clarke-Hill C, Hillier D, Comfort D (2005) The benefits, challenges and impacts of radio frequency identification technology (RFID) for retailers in the UK. Mark Intell Plan 23:395–402

    Article  Google Scholar 

  • Kärkkäinen M, Holmström J (2002) Wireless product identification: enabler for handling efficiency, customisation and information sharing. Supply Chain Manag Int J 7:242–252

    Article  Google Scholar 

  • Kinkel S, Maloca S (2009) Drivers and antecedents of manufacturing offshoring and backshoring—A German perspective. J Purchasing Supply Manag 15:154–165

    Article  Google Scholar 

  • Lapide L (2004) RFID: what’s in it for the forecaster. J Bus Forecast Meth Syst 23:16–19

    Google Scholar 

  • Lee C-P, Shim JP (2007) An exploratory study of radio frequency identification (RFID) adoption in the healthcare industry. Eur J Inform Syst 16:712–724

    Article  Google Scholar 

  • Leimeister JM, Knebel U, Krcmar H (2007) RFID as enabler for the boundless real-time organisation: empirical insights from Germany. Int J Networking Virtual Organ 4:45–64

    Article  Google Scholar 

  • Li M, Gu S, Chen G, Zhu Z (2011) A RFID-based intelligent warehouse management system design and implementation. In: 8th international conference on e-business engineering (ICEBE 2011), 19–21 Oct 2011, Bejing. pp 178–184

    Google Scholar 

  • Madlberger M (2009) A model of antecedents of RFID adoption intention in the supply chain. In: 42nd Hawaii international conference on system sciences, 2009. pp 1–10

    Google Scholar 

  • Mccrea B (2005) Reliable foods lives up to its name. Logistics Manag 44:59–62

    Google Scholar 

  • Mcfarlane D, Sheffi Y (2003) The impact of automatic identification on supply chain operations. Int J Logistics Manag 14:1–17

    Article  Google Scholar 

  • Ngai EWT, Moon KKL, Riggins FJ, Yi CY (2008) RFID research: an academic literature review (1995–2005) and future research directions. Int J Prod Econ 112:510–520

    Article  Google Scholar 

  • Pezoldt K, Gebert R (2011) RFID im Handel - Vor- und Nachteile aus Unternehmens- und Kundensicht. Universitätsbibliothek Ilmenau, Ilmenau

    Google Scholar 

  • Prater E, Frazier GV, Reyes PM (2005) Future impacts of RFID on e-supply chains in grocery retailing. Supply Chain Manag Int J 10:134–142

    Article  Google Scholar 

  • Roberti M (2011) RFID adoption will spread across retail sectors. RFID J, 6–9

    Google Scholar 

  • Roberts CM (2006) Radio frequency identification (RFID). Comput Secur 25:18–26

    Article  Google Scholar 

  • Salditt T (2008) Netzwerkmanagement im Handel. Prozessinnovationen im Handel am Beispiel der RFID-Technologie, Wiesbaden, Gabler

    Google Scholar 

  • Sarac A, Absi N, Dauzère-Pérès S (2010) A literature review on the impact of RFID technologies on supply chain management. Int J Prod Econ 128:77–95

    Article  Google Scholar 

  • Schuermann A, Wiechert T (2007) Reduktion von Out-of-Stock Situationen im Einzelhandel durch die Neugestaltung der Filialprozesse. In: M-LAB—The mobile and ubiquitous computing lab (ed). Universität St. Gallen

    Google Scholar 

  • Sharma A, Thomas D, Konsynski B (2008) Strategic and institutional perspectives in the evaluation, adoption and early integration of radio frequency identification (RFID): an empirical investigation of current and potential adopters, pp 407–407

    Google Scholar 

  • Shih D-H, Chiu Y-W, Chang S-I, Yen DC (2008) An empirical study of factors affecting RFID’s adoption in Taiwan. J Global Inf Manag 16:58–80

    Article  Google Scholar 

  • Strueker J, Gille D (2008) The SME way of adopting RFID technology: empirical findings from a German cross-sectoral study. In: European Conference on Information Systems Proceedings, Paper 58. http://aisel.aisnet.org/ecis2008/58

  • Tajima M (2007) Strategic value of RFID in supply chain management. J Purchasing Supply Manag 13:261–273

    Article  Google Scholar 

  • Tellkamp C, Haller S (2005) Automatische Produktidentifikation in der Supply Chain des Einzelhandels. In: MATTERN EFUF (ed) Das Internet der Dinge. Springer, Berlin

    Google Scholar 

  • Thiesse F, Condea C (2009) RFID data sharing in supply chains: What is the value of the EPC network? Int J Electron Bus 7:21–43

    Article  Google Scholar 

  • Thiesse F, Staake T, Schmitt P, Fleisch E (2011) The rise of the “next-generation bar code”: an international RFID adoption study. Supply Chain Manag Int J 16:328–345

    Article  Google Scholar 

  • Tsai M-C, Lee W, Wu H-C (2010) Determinants of RFID adoption intention: evidence from Taiwanese retail chains. Inf Manag 47:255–261

    Article  Google Scholar 

  • Vijayaraman BS, Osyk BA (2006) An empirical study of RFID implementation in the warehousing industry. Int J Logistics Manag 17:6–20

    Article  Google Scholar 

  • Wu NC, Nystrom MA, Lin TR, Yu HC (2006) Challenges to global RFID adoption. Technovation 26:1317–1323

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Talat Abd El Hakam .

Editor information

Editors and Affiliations

Appendix

Appendix

The closed-category system consisted of three categories, two of which have sub-categories:

  • C1: Introduction of experts and companies

  • C2: Presentation of the RFID projects

    • C2.1 Scope, applications and objectives

    • C2.2 Implemented technology

    • C2.3 Technical challenges

    • C2.4 Cost effectiveness

  • C3: General RFID Topics

    • C3.1 Visionary RFID applications

    • C3.2 Maturity of RFID systems on the market

    • C3.3 Impediments to technology dissemination

    • C3.4 Future trends/industries for RFID implementation

    • C3.5 RFID and environmental protection

    • C3.6 RFID and data privacy/privacy policy

Rights and permissions

Reprints and permissions

Copyright information

© 2015 Springer International Publishing Switzerland

About this paper

Cite this paper

Rogers, H., Hakam, T.A.E., Hartmann, E., Gebhard, M. (2015). RFID in Retail Supply Chains: Current Developments and Future Potential. In: Dethloff, J., Haasis, HD., Kopfer, H., Kotzab, H., Schönberger, J. (eds) Logistics Management. Lecture Notes in Logistics. Springer, Cham. https://doi.org/10.1007/978-3-319-13177-1_16

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-13177-1_16

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-13176-4

  • Online ISBN: 978-3-319-13177-1

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics