Skip to main content

The Determinants of Relational Governance in Economic Exchange Relationships

  • Conference paper
  • First Online:
Proceedings of the 1997 Academy of Marketing Science (AMS) Annual Conference

Abstract

A theoretical model is developed in this paper which identifies factors that contribute to the stability of relational governance arrangements and is empirically tested using data from a published study (Zaheer and Venkatraman 1995). Results show that investment of specific assets by one party, reciprocal investments by the partner, and trust are key determinants of the joint action agreements form of relational governance.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Achrol, R. and L. W. Stern. 1988. "Environmental Determinants of Decision-Making Uncertainty in Marketing Channels." Journal of Marketing Research 25 (Feb.): 36–50.

    Article  Google Scholar 

  • Anderson, E. 1985. "The Salesperson as Outside Agent or Employee: A Transaction Cost Analysis." Marketing Science 4 (Summer); 234–254.

    Article  Google Scholar 

  • Anderson, E. and B. Weitz. 1992. "The Use of Pledges to Build and Sustain Commitment in Distribution Channels." Journal of Marketing Research 25 (February): 18–34.

    Article  Google Scholar 

  • Barney, J. B. and M. H. Hansen. 1994. "Trustworthiness as a Source of Competitive Advantage." Strategic Management Journal 15: 175–190.

    Article  Google Scholar 

  • Bentler, P. M. 1993. EQS: Structural Equations Program Manual. L.A., CA: BM DP Statistical Software.

    Google Scholar 

  • Bryne, B. M. 1994. Structural Equation Modeling with EQS and EQS/Windows. Newbury Park, CA: Sage Publications.

    Google Scholar 

  • Business Week. 1986. "Odd Couples." 21 (July): 100–106.

    Google Scholar 

  • Business Week. 1987. "Closer Together." (March 30).

    Google Scholar 

  • Butler, R. and M.G. Carney. 1983. "Managing Markets: Implications for the Make-Buy Decision." Journal of Management Studies 20: 213–231.

    Article  Google Scholar 

  • Donaldson, L. 1990. "The Ethereal Hand: Organizational Economics and Management Theory." Academy of Management Review 15 (3): 369–381.

    Google Scholar 

  • Dwyer, F. R., P. Schurr and S. Oh. 1987. "Developing Buyer-Seller Relationships." Journal of Marketing 51 (April): 11–27.

    Article  Google Scholar 

  • Eisenhardt, K. M. 1988. "Agency and Institutional Theory Explanations: The Case of Retail Sales Compensation." Academy of Management Journal 31: 488–511.

    Article  Google Scholar 

  • Emshwiller, J. R. 1991. "Suppliers Struggle to Improve Quality as Big Firms Slash Their Vendor Rolls." Wall Street Journal (August 16): B1–B2.

    Google Scholar 

  • Frazier, G. 1983. "Interorganizational Exchange Behavior in Marketing Channels: A Broadened Perspective." Journal of Marketing 47 (Fall): 68–78.

    Article  Google Scholar 

  • Gambetta, D. 1988. "Can we Trust Trust?" in Diego Gambetta (ed.), Trust: Making and Breaking Cooperative Relations. Cambridge, MA: Basil Blackwell. 213–237.

    Google Scholar 

  • Granovetter, M. 1985. "Economic Action and Social Structure: The Problem of Embeddedness." American Journal of Sociology 91 (November): 481–510.

    Article  Google Scholar 

  • Gulati, R. 1995. "Does Familiarity Breed Trust? The Implications of Repeated Ties for Contractual Choice in Alliances." Academy of Management Journal 38 (1 ): 85–112.

    Article  Google Scholar 

  • Gundlach, G. T., R. S. Achrol, and J. T. Mentzer. 1995. "The Structure of Commitment in Exchange." Journal of Marketing 59 (January): 78–92.

    Article  Google Scholar 

  • Harrigan, K. R. 1988. "Strategic Alliances and Partner Asymmetries." Management International Review 28 (Special Issue): 53–72.

    Google Scholar 

  • Heide, J. B. 1994. "Interorganizational Governance in Marketing Channels." Journal of Marketing 58 (January): 71–85.

    Article  Google Scholar 

  • Heide, J. B. and G. John. 1990. "Alliances in Industrial Purchasing: The Determinants of Joint Action in Buyer Supplier Relationships." Journal of Marketing Research 27 (February): 24–36.

    Article  Google Scholar 

  • John, G. and B. Weitz. 1989. "Salesforce Compensation: An Empirical Investigation of Factors Related to Use of Salary Versus Incentive Compensation." Journal of Marketing Research 26 (February): 1–14.

    Article  Google Scholar 

  • Kalwani, M. U. and N. Narayandas. 1995. "Long-Term Manufacturer-Supplier Relationships: Do They Pay Off for Supplier Firms?" Journal of Marketing 59 (January): 1–16.

    Article  Google Scholar 

  • Klein, B., R. A. Crawford, and A. A. Alchian. 1978. "Vertical Integration, Appropriable Rents, and the Competitive Contracting Process." Journal of Law and Economics 21 (October): 297–326.

    Article  Google Scholar 

  • Klein, S., G. L. Frazier, and V. J. Roth. 1990. "A Transaction Cost Analysis of Channel Integration in International Markets." Journal of Marketing Research 27 (May): 196–208.

    Article  Google Scholar 

  • Leenders, M. R. and D. L. Blenkhorn. 1988. Reverse Marketing: The New Buyer-Supplier Relationship. New York: Free Press.

    Google Scholar 

  • Mayer, R. C, J. H. Davis, and F. D. Schoorman. 1995. "An Integrative Model of Organizational Trust. " Academy of Management Review 20 (3): 709–734.

    Google Scholar 

  • Moorman, C., G. Zaltman, and R. Deshpande. 1992. "Relationships Between Providers and Users of Market Research: The Dynamics of Trust Within and Between Organizations." Journal of Marketing Research 25 (August): 314–328.

    Article  Google Scholar 

  • Morgan, R. M. and S. D. Hunt. 1994. "The Commitment-Trust Theory of Relationship Marketing." Journal of Marketing 58 (July): 20–38.

    Article  Google Scholar 

  • Murray, J. B. and J. T. Mentzer. 1993. "The Critical Source of Uncertainty and the Dominant Sentiments of Marketing Channel Dyads." Journal of Marketing Channels 3 (2): 1–40.

    Article  Google Scholar 

  • Parkhe, A. 1993. "Strategic Alliance Structuring: A Game Theoretic and Transaction Cost Examination of Interfirm Cooperation." Academy of Management Journal 34 (4): 794–829.

    Article  Google Scholar 

  • Pfeffer, J. and G. R. Salancik. 1978. The External Control of Organizations: A Resource Dependence Perspective. New York: Harper and Row.

    Google Scholar 

  • Porter, M. 1980. Competitive Strategy. New York: The Free Press.

    Google Scholar 

  • Porter, M. E. and V. E. Millar. 1985. "How Information Gives You Competitive Advantage." Harvard Business Review (July/August): 149–160.

    Google Scholar 

  • Pruitt D. G. 1981. Negotiation Behavior. New York: Academic Press.

    Google Scholar 

  • Schelling, T. C. 1960. The Strategy of Conflict. Cambridge, MA: Harvard University Press.

    Google Scholar 

  • Sherman, S. 1992. "Are Strategic Alliances Working?" Fortune (September): 77–78.

    Google Scholar 

  • Stump, R. L. and J. B. Heide. 1996. "Controlling Supplier Opportunism in Industrial Relationships." Journal of Marketing Research 33 (November): 431–441.

    Article  Google Scholar 

  • Thibaut, J. and H. Kelley. 1959. The Social Psychology of Groups. New York: John Wiley and Sons.

    Google Scholar 

  • Webster, F. E. Jr. 1992. "The Changing Role of Marketing in the Corporation." Journal of Marketing 56 (October): 1–17.

    Article  Google Scholar 

  • Williamson, O. E. 1985. The Economic Institutions of Capitalism. New York: Free Press.

    Google Scholar 

  • Williamson, O. E. 1993. "Calculativeness, Trust, and Economic Organization." Journal of Law and Economics 36: 453–486.

    Article  Google Scholar 

  • Wilson, D. T., S. P. Dant, and S. Han. 1990. "State-of-Practice in Industrial Buyer-Supplier Relationships." Report 6-1990. University Park, PA: Institute for the Study of Business Markets.

    Google Scholar 

  • Zaheer, A. and N. Venkatraman. 1995. "Relational Governance as an Interorganizational Strategy: An Empirical Test of the Role of Trust in Economic Exchange." Strategic Management Journal 16: 373–92.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2015 The Academy of Marketing Science

About this paper

Cite this paper

Joshi, A.W., Stump, R.L. (2015). The Determinants of Relational Governance in Economic Exchange Relationships. In: Wilson, E., Hair, Jr., J. (eds) Proceedings of the 1997 Academy of Marketing Science (AMS) Annual Conference. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer, Cham. https://doi.org/10.1007/978-3-319-13141-2_49

Download citation

Publish with us

Policies and ethics