Abstract
Through-life Engineering Services (TES) provide product support throughout each stage of the product-lifecycle; from conception, through design, manufacture and operational life, to end of life disposal. They are seen as a natural stage in the evolution of product support and maintenance, repair and overhaul strategy. They are the sum of many diverse product support strategies which use emerging and traditional technologies, processes, and applications. Whilst there are increasing numbers of contributions to be found within the literature defining the content, scope, purpose and application of the supporting technologies one sees no definition for TES emerging. This chapter offers a definition for Through-life Engineering Services which states what the concept is. It gives dimension, application, and purpose for TES in its role as a facilitator of Technology Enabled Service Delivery Systems which support manufacturing organisations wishing to compete through the adoption of Product Service Systems. An initial taxonomy is also presented.
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Redding, L. (2015). Through-Life Engineering Services: Definition and Scope: A Perspective from the Literature. In: Redding, L., Roy, R. (eds) Through-life Engineering Services. Decision Engineering. Springer, Cham. https://doi.org/10.1007/978-3-319-12111-6_2
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DOI: https://doi.org/10.1007/978-3-319-12111-6_2
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