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Personified Voice Interaction Software in Billing Systems

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Speech and Computer (SPECOM 2014)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 8773))

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Abstract

Applying voice possibilities in modern speech billing systems can significantly reduce the operators’ time and costs and in some cases improve the accuracy of the initial data. For example, the software will evaluate the possibility of applying the technology of synthesis and speech recognition for billing systems. It considers individual user’s features. Experiments illustrate examples of voice technology effective implementation.

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References

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Author information

Authors and Affiliations

  1. AGU, 61, Lenina pr., Barnaul, Russia

    Daria A. Suranova

  2. TUSUR, 40, Lenina pr., Tomsk, Russia

    Daria A. Suranova & Roman V. Meshcheryakov

Authors
  1. Daria A. Suranova
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  2. Roman V. Meshcheryakov
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Editor information

Editors and Affiliations

  1. Speech and Multimodal Interfaces Laboratory, St. Petersburg Institute of Informatics and Automation of the Russian Academy of Sciences, 39, 14th line, 199178, St. Petersburg, Russia

    Andrey Ronzhin

  2. Institute of Applied and Mathematical Linguistics, Moscow State Linguistic University, 38, Ostozhenka, 119034, Moscow, Russia

    Rodmonga Potapova

  3. Faculty of Technical Sciences, University of Novi Sad, 6, Trg Dositeja Obradovića, 21000, Novi Sad, Serbia

    Vlado Delic

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© 2014 Springer International Publishing Switzerland

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Suranova, D.A., Meshcheryakov, R.V. (2014). Personified Voice Interaction Software in Billing Systems. In: Ronzhin, A., Potapova, R., Delic, V. (eds) Speech and Computer. SPECOM 2014. Lecture Notes in Computer Science(), vol 8773. Springer, Cham. https://doi.org/10.1007/978-3-319-11581-8_43

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  • DOI: https://doi.org/10.1007/978-3-319-11581-8_43

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-11580-1

  • Online ISBN: 978-3-319-11581-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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