Skip to main content

Understanding Ethical Consumers: A New Approach Towards Modeling Ethical Consumer Behaviours

  • Conference paper
Marketing Dynamism & Sustainability: Things Change, Things Stay the Same…

Abstract

In recent years a greater shift of market power towards consumers is observed and consumers are referred to as “the new counterbalancing force to capitalists” (Murphy & Bendell, 2001). In this context, individuals may take consumer decisions evaluating different dimensions of the augmented product offering, including its ethical features (Brinkmann & Peattie, 2008). This has led to the gradual consolidation of the ethical consumers that express ethical concerns about issues such as environmental degradation and sweatshops in Third World countries through their consumer decisions.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 219.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Ajzen, I. 1991. “The theory of planned behavior.” Organizational Behavior and Human Decision Processes 50: 179–211.

    Article  Google Scholar 

  • Brinkmann, J. and Peattie, K. 2008. “Consumer Ethics Research: Refraining the Debate about Consumption for Good.” Electronic Journal of Business Ethics and Organization Studies 13: 22–30.

    Google Scholar 

  • Carrington, M.J., Neville, B.A. and Whitwell, G.J. 2010. “Why Ethical Consumers Don’t Walk Their Talk: Towards a Framework for Understanding the Gap Between the Ethical Purchase Intentions and Actual Buying Behaviour of Ethically Minded Consumers.” Journal of Business Ethics 97: 139-158.

    Article  Google Scholar 

  • Chatzidakis, A., and Mitussis, D. 2007. “Computer ethics and consumer ethics: The impact of the internet on consumers’ ethical decision-making process.” Journal of Consumer Behavior 6: 305–320.

    Article  Google Scholar 

  • Faraj, M. F., and Newman, A. J. 2009. “Exploring consumer boycott intelligence using a socio-cognitive approach.” Journal of Business Research 63: 347–355.

    Google Scholar 

  • Ferrell, O.C. and Gresham, L.G. 1985. “A contingency framework for understanding ethical decision making in marketing.” Journal of Marketing 49: 87–96.

    Article  Google Scholar 

  • Follows, S., and Jobber, D. 2000. “Environmentally responsible purchase behavior: a test of a consumer model.” European Journal of Marketing 34: 723–747.

    Article  Google Scholar 

  • Hunt S.D. and Vitell S.J. 1986. “A general theory of marketing ethics.” Journal of Macromarketing 6: 5–15.

    Article  Google Scholar 

  • Jones, T.M. 1991. “Ethical decision-making by individuals in organizations: An issue-contigent model” Academy of Management Review 16: 366–395.

    Article  Google Scholar 

  • Low, W., and Davenport, E. 2007. “To boldly go…exploring ethical spaces to re-politicise ethical consumption and fair trade.” Journal of Consumer Behaviour 6: 336–348.

    Article  Google Scholar 

  • McEachern, M.G., Shröder, M.J.A., Willock, J., Whitelock, J., and Mason, R. 2007. “Exploring ethical brand extensions and consumer buying behavior: the RSPCA and the “Freedom Food” brand.” Journal of Product and Brand Management 16: 168–177.

    Article  Google Scholar 

  • Murphy, D., and Bendell, J. 2001. “Getting enganged: Business-NGO Relations on Sustainable Development.” In The Earthscan Reader in Business and Sustainable Development. Eds. R.Starkey & R. Welford. London: Earthscan Publications.

    Google Scholar 

  • Newholm, T. 1999. “Relocating the ethical consumer”. In Ethics and the Market. Eds. R. Norman. Aldershot: Ashgate.

    Google Scholar 

  • Rest, J.R. 1986. Moral development: Advances in research and theory. New York: Praeger.

    Google Scholar 

  • Shaw, D., and Shiu, E. 2002. “An assessment of ethical obligation and self-identity in ethical consumer decision-making: A structural equation modeling approach.” International Journal of Consumer Studies 26: 286–293.

    Article  Google Scholar 

  • Shaw, D., and Newholm, T. 2002. “Voluntary Simplicity and the Ethics of Consumption.” Psychology & Marketing 19: 167– 185.

    Article  Google Scholar 

  • Tan B. 2002. “Understanding consumer ethical decision- making with respect to purchase of pirated software.” Journal of Consumer Marketing 19(2): 96–111.

    Article  Google Scholar 

  • Trevino, L.K. 1986. “Ethical decision making in organizations: A person-situation interactionist model.” Academy of Management Review, 11: 601–617.

    Article  Google Scholar 

  • Vitell, S.J. 2003. “Consumer ethics research: Review, synthesis and suggestions for the future.” Journal of Business Ethics 43: 33–47.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2015 Academy of Marketing Science

About this paper

Cite this paper

Eleni, P., Paparoidamis, N.G., Chumpitaz, R. (2015). Understanding Ethical Consumers: A New Approach Towards Modeling Ethical Consumer Behaviours. In: Robinson, L. (eds) Marketing Dynamism & Sustainability: Things Change, Things Stay the Same…. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer, Cham. https://doi.org/10.1007/978-3-319-10912-1_72

Download citation

Publish with us

Policies and ethics