Abstract
Business Intelligence (BI) systems are designed to provide a user friendly way to make reports, elaborate queries and take decisions based on data stored in a special type of database called data warehouse. Normally, BI systems provide a large variety of graphic tools for these tasks. Nevertheless they are all based in a very mathematical way of displaying data. This is reasonable to managers, economists and those familiar with mathematical tools. Nevertheless it can be inappropriate to use these tools when the report was designed to be exhibit to the general public. In this work we suggest to use the Viennese Method, or ISOTYPE, in order to deal with this type of situation. We also present an example where a BI system uses this method for a public transportation system.
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Monat, A.S., Befort, M., Lima, R.C. (2014). Taking Decisions with Systems Oriented to the General Public. In: Marcus, A. (eds) Design, User Experience, and Usability. User Experience Design for Diverse Interaction Platforms and Environments. DUXU 2014. Lecture Notes in Computer Science, vol 8518. Springer, Cham. https://doi.org/10.1007/978-3-319-07626-3_43
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DOI: https://doi.org/10.1007/978-3-319-07626-3_43
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-07625-6
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