Skip to main content
SpringerLink
Log in

Theoretical Approach for Human Factors Identification and Classification System in Accidents Causality in Manufacturing Environment

  • Chapter
  • First Online:
Lean Manufacturing in the Developing World

Abstract

Assessment of workplace risk is generally accepted as the basis of any effort to manage it. Researchers have emphasized on the need to incorporate human factors in risk assessment, due to the increasing relevant role of humans in the modern work environment. The aim of this chapter is to offer a theorical approach for human factors identification and classification system in accidents’ causality in manufacturing environment. This chapter emphasizes in the study of human error as a relevant aspect in the human factors approach. It presents an introduction to human error taxonomies. Also, a new taxonomy is proposed and developed in a case study. The Swiss Cheese defense model developed by Reason is treated in detail because it has built the theoretical fundaments for the proposed taxonomy applied in the manufacturing industry for automotive harnesses. Finally, an application of the proposed taxonomy is shown, using accident report found in the database of an international automotive wire harness manufacturing corporation.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

References

  • ANSI/IEEE STD 1002 (1987). IEEE standard taxonomy for software engineering standards. New York: Institute of Electrical and Electronics Engineers.

    Google Scholar 

  • Arquer MI y Nogareda C (1988). NTP: Fiabilidad humana: Conceptos básicos. Instituto Nacional de Seguridad e Higiene en el Trabajo. Recuperado el 12 de febrero de 2008 del sitio Web del Ministerio de Trabajo y Asuntos Sociales de España: http://www.insht.es/InshtWeb/Contenidos/Documentacion/FichasTecnicas/NTP/Ficheros/301a400/ntp_360.pdf.

  • Baker, P. D., & Krokos, J. K. (2007). Development and validation of aviation causal contributors for error reporting system (accers). Human Factors, 49(2), 185–199.

    Article  Google Scholar 

  • Baysari, T. M., McIntosh, S. A., & Wilson, J. R. (2008). Understanding the human factors contribution to railway accidents in Australia. Accidents Analysis and Prevention, 40, 1750–1757.

    Article  Google Scholar 

  • Blackwelder, R. E. (1967). Taxonomy: A text and reference book. New York: Wiley.

    Google Scholar 

  • Cacciabue, P. C. (2000). Human factors impact on risk analysis of complex systems. Journal of Hazardous Materials, 71, 101–116.

    Article  Google Scholar 

  • Cañas, J., & Waerns, Y. (2001). Ergonomía Cognitiva Aspectos psicológicos de la interacción de las personas con la tecnología de la información. España: Editorial médica panamericana.

    Google Scholar 

  • Carrillo, J., & Hinojoza, R. (2001). Cableando el norte de México: la evolución de la industria maquiladora de arneses. Región y sociedad.XII, 21, 79–114.

    Google Scholar 

  • Celik, M., & Cebi, S. (2009). Analytical HFACS for investigating human errors in Shipping accidents. Accident Analysis and Prevention, 41, 66–75.

    Article  Google Scholar 

  • Dhillon, B. (2003). Methods for performing human reliability analysis in health care. International Journal of Health, 16, 306–317.

    Google Scholar 

  • Feyer, A. M., & Williamson, A. M. (1996). Accident models: Human factors in accidents (4th ed.). Geneva: ILO Encyclopedia of Occupational Health and Safety International Labour Office.

    Google Scholar 

  • Feyer, A. M., Williamson, A. M., Cairns, & David R. (1997). The involvement of human behavior in occupational accidents: Errors in context. Safety Science, 25, 55–65.

    Google Scholar 

  • Gordon, A. D. (1999). Classification (2nd ed.). Boca Raton: Chapman & Hall/CRC.

    Google Scholar 

  • Hale, A. R., & Glendon, A. I. (1987). Individual behavior in the control of danger. Amsterdam: Industrial Safety Series.

    Google Scholar 

  • Harris, A. (2004). Erring of the side of danger. Occupational Health, 56, 24–27.

    Google Scholar 

  • Health and Safety Executive. (1989). Human factors in industrial safety. London: HMSO.

    Google Scholar 

  • Hobbs, A., & Williamson, A. (2003). Associations between errors and contributing factors in aircraft maintenance. Human Factors, 45(2), 186–201.

    Article  Google Scholar 

  • Hollnagel, E. (1993). Human reliability analysis: Context and control. London: Academic Press.

    Google Scholar 

  • Leplat, J., & Rasmussen, J. (1984). Analysis of human errors in industrial incidents and accidents for the improvement of work safety. Accident Analysis and Prevention, 16, 77–88.

    Article  Google Scholar 

  • Li, B., Li, M., Chen, K., & Smidts, C. (2006). Integrating software into PRA: A software-related failure mode taxonomy. Risk Analysis, 4, 997–1012.

    Article  Google Scholar 

  • Liu, H., Huang, S. L & Liu, T. H. (2009). Economic assessment of human errors in manufacturing environment. Safety Science, 47, 170–182.

    Google Scholar 

  • Moray, N. (2000). Culture, politics and ergonomics. Ergonomics, 43, 858–868.

    Article  Google Scholar 

  • Maurino, D. E., Reason, J., Johnston, N., & Lee, R. B. (1995). Beyond aviation human factors. Brookfield: Ashgate Publishing Company.

    Google Scholar 

  • Norman, D. A. (1988). The psychology of everyday things. New York: Basic Books.

    Google Scholar 

  • O’Connor, P., O’Dea, A., & Melton, J. (2007). A methodology for identifying human error in U.S. Navy diving accidents. Human Factors, 49(2), 214–226.

    Google Scholar 

  • O’Hare, D. (2000). The wheel of misfortune: A taxonomic approach to human factors in accident investigation and analysis in aviation and other complex systems. Ergonomics, 43(12), 2001–2019.

    Article  Google Scholar 

  • Raouf, A. (1998). Prevención de accidentes: teoría de las causas de los accidentes. En Enciclopedia de Salud y Seguridad en el Trabajo (Vol. 2, pp. 56.6–56.8).Organización Internacional del Trabajo. Disponible en la página Web, del INSHT España, http://www.insht.es/portal/site/Insht/menuitem.1f1a3bc79ab34c578c2e8884060961ca/?vgnextoid=5f5b4cf5a69a5110VgnVCM100000dc0ca8c0RCRD&vgnextchannel=9f164a7f8a651110VgnVCM100000dc0ca8c0RCRD.

  • Rasmussen, J. (1982). Human errors: A taxonomy for describing human malfunction in industrial installations. Journal of Occupational Accidents, 4, 311–333.

    Article  Google Scholar 

  • Rasmussen, J. (1983). Skill, rules and knowledge: Signals, signs and symbols and other distinctions in human performance models. IEEE Transactions on Systems, Man and Cybernetics, 13, 257–266.

    Article  Google Scholar 

  • Rasmussen, J. (1987). Risk and information processing. In W. T. Singleton & J. Hovden (Eds.), Risk and decisions. New York: Wiley.

    Google Scholar 

  • Reason, J. T. (1990). Human error. Cambridge: Cambridge University Press.

    Book  Google Scholar 

  • Reason, J. T. (2000). Education and debate: Human error: Models and management. British Medical Journal, 320, 768–770.

    Article  Google Scholar 

  • Reinanch, S., & Viale, A. (2006). Application of the human error framework to conduct train accident/incident investigations. Accident Analysis and Prevention, 38, 396–406.

    Article  Google Scholar 

  • Reyes, M., Prado, L., Aguilera, V., & Soltero, A. (2011). Descripción de los Conocimientos sobre Factores Humanos que Causan Accidentes en una Industria Arnesera Mexicana. E-Gnosis, 9, 1–17.

    Google Scholar 

  • Reyes, R. M., Maldonado, A. A., & Prado, L. R. (2012). Human factors identification and classification related to accidents ′causality on hand injuries in the manufacturing industry. WORK A Journal of Prevention, Assessment and Rehabilitation, 41(1), 3155–3163.

    Google Scholar 

  • Romera, J. (2007).Causalidad del error humano en los accidentes laborales (Modelo psicológico de Queso Suizo). Seguridad y Salud en el Trabajo, Revista del INSHT, prevención trabajo y salud, 48, 10–18.

    Google Scholar 

  • Runciman, W. B., & Sellen, A. (1990). Errors, incidents and accidents in anesthetic practice. Anesthetic and Intensive Care, 21, 506–519.

    Google Scholar 

  • Salminen, S., & Tallberg, T. (1996). Human errors in fatal and serious occupational accidents in Finland. Ergonomics, 39, 980–988.

    Article  Google Scholar 

  • Saurin, T. A., Buarque, M. L., Fabiano, C. M., & Ballardin, L. (2008). An algorithm for classifying error types of front-line workers based on the SRK framework. International Journal of Industrial Ergonomics, 38, 1067–1077.

    Article  Google Scholar 

  • Senders, J. W., Moray, N. P. (1991). Human error: Cause, prediction and reduction. Lawrence Erlbaum: Hillsdale.

    Google Scholar 

  • Shappell, S., & Wiegmann, D. (1997). A human error approach to accident investigation: the taxonomy of unsafe operations. International Journal of Aviation Psychology, 7, 269–291.

    Article  Google Scholar 

  • Wiegmann, D. A., & Shappell, S. A. (2003). Assessing the reliability of the human factors analysis and classification system (HFACS). Aviation, Space and Environmental Medicine, 72, 1006–1016.

    Google Scholar 

  • Shappell, S., Detwiler, C., Holcomb, K., Hackworth, C., Boquet, A., & Wiegmann, D. A. (2007). Human error and commercial aviation accidents: An analysis using the human factors analysis and classification system. Human Factors, 43(2), 227–242.

    Article  Google Scholar 

  • Sharit, J., & Gables, C. (2006). Human error. In G. Salvendy (Ed.), Handbook of human factors and ergonomics (pp. 708–760). U.S.A: Wiley.

    Google Scholar 

  • Spintzer, C. (1996). Review of probabilistic safety assessment:insigth and recomendations regarding further developments, Reliability Engineering. System Safety, 52, 153–163.

    Google Scholar 

  • Strobhar, David A. (1995). Evaluation of operator decision-making. ISA Transactions, 34, 405–409.

    Article  Google Scholar 

  • Strater, O., & Bubb, H. (1999). Assessment of human reliability based on evaluation of plant experience: Requirements and implementation. Reliability Engineering and System Safety, 63(2), 199–219.

    Article  Google Scholar 

  • USITC. (1997). Production sharing: Use of U.S components and materials in foreign assembly operations. Washington: United States International Trade Commission. (Publication 3032).

    Google Scholar 

  • Weller, S. C., & Romney, A. K. (1988). Systematic data collection. Newbury Park: Sage.

    Google Scholar 

  • Weller, S. R. (2007). Cultural consensus theory: Applications and frequently asked questions. Field Methods, 19(4), 339–368.

    Article  Google Scholar 

  • Wickens, C., & Flach, J. (1988). Information processing. In E. L. Wiener & D. C. Nagel (Eds.), Human factors in aviation (pp. 111–155). San Diego, CA: Academic.

    Google Scholar 

  • Woods, D. D., & Cook, R. I. (2006). Incidents—markers of resilience or brittleness? In E Hollnagel D. D. Woods & N. Levenson (Eds.), Resilience engineering: Concepts and precepts (pp. 69–76). Aldershot: Ashgate.

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Undergraduate Studies Division, Technological Institute of Ciudad Juarez, Ciudad Juarez, Chihuahua, Mexico

    Rosa María Reyes-Martínez, Rodolfo de la O & Jorge de la Riva-Rodríguez

  2. Department of Industrial and Manufacturing Engineering, Autonomous University of Ciudad Juarez, Ciudad Juarez, Chihuahua, Mexico

    Aidé Aracely Maldonado-Macías

Authors
  1. Rosa María Reyes-Martínez
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Aidé Aracely Maldonado-Macías
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Rodolfo de la O
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Jorge de la Riva-Rodríguez
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Rosa María Reyes-Martínez .

Editor information

Editors and Affiliations

  1. Departamento de Ingeniería Industrial y Manufactura, Instituto de Ingeniería y Tecnología Universidad Autónoma de Ciudad Juárez, Chihuahua, Mexico

    Jorge Luis García-Alcaraz

  2. Avenue Del Charro, Autonomous University of Ciudad Juarez, Chihuahua, Mexico

    Aidé Aracely Maldonado-Macías

  3. Institute of Technology of Orizaba Av. Instituto Tecnologico, Orizaba, Mexico

    Guillermo Cortes-Robles

Rights and permissions

Reprints and permissions

Copyright information

© 2014 Springer International Publishing Switzerland

About this chapter

Cite this chapter

Reyes-Martínez, R.M., Maldonado-Macías, A.A., de la O, R., de la Riva-Rodríguez, J. (2014). Theoretical Approach for Human Factors Identification and Classification System in Accidents Causality in Manufacturing Environment. In: García-Alcaraz, J., Maldonado-Macías, A., Cortes-Robles, G. (eds) Lean Manufacturing in the Developing World. Springer, Cham. https://doi.org/10.1007/978-3-319-04951-9_18

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-04951-9_18

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-04950-2

  • Online ISBN: 978-3-319-04951-9

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics

Search

Navigation