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Applying the 5 WHYs to Identify Root Causes to Non-completions in On-Site Construction

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Proceedings of the 7th World Conference on Mass Customization, Personalization, and Co-Creation (MCPC 2014), Aalborg, Denmark, February 4th - 7th, 2014

Part of the book series: Lecture Notes in Production Engineering ((LNPE))

Abstract

In on-site production, mass-customized subproducts are assembled through standardized processes. The production is pushing mass customization to the edge by producing unique and complex products. Due to the project structure, it has proven difficult to avoid repetitions of problems and to learn from mistakes. A central part of the control framework Last Planner System is to identify not completed activities to identify root causes and to learn. One tool to investigate root causes is the 5 WHYs approach. The 5 WHYs approach has been applied in a case study research to analysis the root cause to not completed activities. In total, 17 non-completed activities were registered and analyzed. To reduce non-completions, the risks each activity is carrying should be analyzed and understood, the product should be followed to identify problems early and to reveal time for intervention, and finally, communication on-site should be strengthened.

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Authors and Affiliations

  1. Department of Mechanical and Manufacturing Engineering, Aalborg University, Fibigerstræde 16, 9220, Aalborg Ø, Denmark

    Søren Lindhard

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  1. Søren Lindhard
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Correspondence to Søren Lindhard .

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Editors and Affiliations

  1. Department of Mechanical and Manufacturing Engineering, Aalborg University, Aalborg, Denmark

    Thomas D. Brunoe

  2. Department of Mechanical and Manufacturing Engineering, Aalborg University, Aalborg, Denmark

    Kjeld Nielsen

  3. Department of Mechanical and Manufacturing Engineering, Aalborg University, Aalborg, Denmark

    Kaj A. Joergensen

  4. Department of Mechanical and Manufacturing Engineering, Aalborg University, Aalborg, Denmark

    Stig B. Taps

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Lindhard, S. (2014). Applying the 5 WHYs to Identify Root Causes to Non-completions in On-Site Construction. In: Brunoe, T., Nielsen, K., Joergensen, K., Taps, S. (eds) Proceedings of the 7th World Conference on Mass Customization, Personalization, and Co-Creation (MCPC 2014), Aalborg, Denmark, February 4th - 7th, 2014. Lecture Notes in Production Engineering. Springer, Cham. https://doi.org/10.1007/978-3-319-04271-8_5

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  • DOI: https://doi.org/10.1007/978-3-319-04271-8_5

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-04270-1

  • Online ISBN: 978-3-319-04271-8

  • eBook Packages: EngineeringEngineering (R0)

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