Skip to main content
SpringerLink
Log in

The Impact of Digital Technologies on E-Governance: A Comprehensive Analysis

  • Conference paper
  • First Online:
Transfer, Diffusion and Adoption of Next-Generation Digital Technologies (TDIT 2023)

Part of the book series: IFIP Advances in Information and Communication Technology ((IFIPAICT,volume 697))

Included in the following conference series:

  • 454 Accesses

Abstract

This comprehensive analysis delves into the transformative influence of digital technologies on the landscape of e-Governance. It navigates through foundational concepts, examines five real-world case studies of successful implementations, and elucidates the benefits and challenges in this dynamic arena. The study highlights how digital technologies enhance accessibility, transparency, and efficiency while advocating for measures to address the digital divide and data privacy concerns. This research guides governments toward a future where technology catalyzes responsive, inclusive, and efficient governance.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 89.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 119.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Al-Besher, A., Kumar, K.: Use of artificial intelligence to enhance e-government services. Meas. Sens. 24, 100484 (2022)

    Article  Google Scholar 

  2. Atkinson, K., et al.: Breaking barriers to digital literacy. In: Proceedings of the 18th International ACM SIGACCESS Conference on Computers and Accessibility. ACM (2016)

    Google Scholar 

  3. Bannister, C.: Defining e-governance. e-Service J. 8(2), 3 (2012)

    Article  Google Scholar 

  4. Brous, P., Janssen, M.: Advancing e-government using the internet of things: a systematic review of benefits. In: Tambouris, E., et al. (eds.) EGOV 2015. LNCS, vol. 9248, pp. 156–169. Springer, Cham (2015). https://doi.org/10.1007/978-3-319-22479-4_12

    Chapter  Google Scholar 

  5. Cartile, A.: Barriers to digital literacy: learning to program. In: Proceedings of the Canadian Engineering Education Association (CEEA) (2020)

    Google Scholar 

  6. Cho, H.J., Hwang, S.: Government 2.0 in Korea. In: Politics, Democracy and E-Government, pp. 94–114. IGI Global (2010)

    Google Scholar 

  7. Chohan, S.R., Hu, G.: Strengthening digital inclusion through e-government: cohesive ICT training programs to intensify digital competency. Inf. Technol. Dev. 28(1), 16–38 (2020)

    Article  Google Scholar 

  8. Damodaran, L., Olphert, W.: Informing Digital Futures. Springer, Netherlands (2006). https://doi.org/10.1007/978-1-4020-4784-8

    Book  Google Scholar 

  9. Dawes, S.S.: The evolution and continuing challenges of e-governance. Public Adm. Rev. 68, S86–S102 (2008)

    Article  Google Scholar 

  10. Falco, E., Kleinhans, R.: Beyond technology: identifying local government challenges for using digital platforms for citizen engagement. Int. J. Inf. Manage. 40, 17–20 (2018)

    Article  Google Scholar 

  11. Goyal, R., Mittal, N.: E-governance through blockchain technology. a review. In: 2021 2nd Global Conference for Advancement in Technology (GCAT). IEEE (2021)

    Google Scholar 

  12. Goyal, S., Pillai, A., Chauhan, S.: E-governance using mobile applications: a case study of India during the COVID-19 pandemic. Australas. J. Inf. Syst. 25 (2021)

    Google Scholar 

  13. Jha, A.K., Bose, I.: A framework for addressing data privacy issues in e-governance projects. J. Inf. Priv. Secur. 9(3), 18–33 (2013)

    Google Scholar 

  14. Lisboa, A., Soares, D.: E-government interoperability frameworks: a worldwide inventory. Procedia Technol. 16, 638–648 (2014)

    Article  Google Scholar 

  15. Lykidis, I., Drosatos, G., Rantos, K.: The use of blockchain technology in e-government services. Computers 10(12), 168 (2021)

    Article  Google Scholar 

  16. Madon, S.: e-governance for development. In: e-Governance for Development, pp. 53–70. Palgrave Macmillan UK (2009)

    Google Scholar 

  17. Manda, M.I.: Leadership and trust as key pillars in “smart governance” for inclusive growth in the 4th industrial revolution (4ir): evidence from South Africa. In: 14th International Conference on Theory and Practice of Electronic Governance. ACM (2021)

    Google Scholar 

  18. Matheus, R., Ribeiro, M.M., Vaz, J.C., de Souza, C.A.: Case studies of digital participatory budgeting in Latin America. In: Proceedings of the 4th International Conference on Theory and Practice of Electronic Governance. ACM (2010)

    Google Scholar 

  19. Mergel, I., Edelmann, N., Haug, N.: Defining digital transformation: results from expert interviews. Gov. Inf. Q. 36(4), 101385 (2019)

    Article  Google Scholar 

  20. Mohammed, S.T., Elbir, A., Aydin, N.: Enhancing e-governance in the ministry of electricity in Iraq using artificial intelligence. In: 2022 Innovations in Intelligent Systems and Applications Conference (ASYU). IEEE (2022)

    Google Scholar 

  21. Muñoz, L.A., Bolívar, M.P.R., Alcaraz-Quiles, F.J.: Policies and strategies for digital inclusion. In: Handbook of Research on Race, Gender, and the Fight for Equality, pp. 1–29. IGI Global (2016)

    Google Scholar 

  22. Nemer, D.: From digital divide to digital inclusion and beyond. J. Commun. Inf. 11(1) (2015)

    Google Scholar 

  23. Pal, S.K.: Changing technological trends for e-governance. In: E-Governance in India, pp. 79–105. Springer, Singapore (2019). https://doi.org/10.1007/978-981-13-8852-1_5

    Chapter  Google Scholar 

  24. Paul, S.: A case study of e-governance initiatives in India. Int. Inf. Libr. Rev. 39(3–4), 176–184 (2007)

    Article  Google Scholar 

  25. Prashar, K., Bawa, S.S.: Studying the effect of artificial intelligence on e-governance. In: Smart Analytics, Artificial Intelligence and Sustainable Performance Management in a Global Digitalised Economy, pp. 87–101. Emerald Publishing Limited (2023)

    Google Scholar 

  26. Ray, S., Mukherjee, A.: Development of a framework towards successful implementation of e-governance initiatives in health sector in India. Int. J. Health Care Qual. Assur. 20(6), 464–483 (2007)

    Article  Google Scholar 

  27. Samsor, A.M.: Challenges and prospects of e-government implementation in Afghanistan. Int. Trade Polit. Dev. 5(1), 51–70 (2020)

    Article  Google Scholar 

  28. Sarker, M.N.I., Wu, M., Liu, R., Ma, C.: Challenges and opportunities for information resource management for e-governance in Bangladesh. In: Xu, J., Cooke, F.L., Gen, M., Ahmed, S.E. (eds.) ICMSEM 2018. LNMIE, pp. 675–688. Springer, Cham (2019). https://doi.org/10.1007/978-3-319-93351-1_53

    Chapter  Google Scholar 

  29. Shubha, V.: Leading digital transformation with e-governance competency framework. In: Proceedings of the Special Collection on eGovernment Innovations in India. ACM (2017)

    Google Scholar 

  30. Steelman, K.S., Tislar, K.L., Ureel, L.C., Wallace, C.: Breaking digital barriers: a social-cognitive approach to improving digital literacy in older adults. In: Stephanidis, C. (ed.) HCI 2016. CCIS, vol. 617, pp. 445–450. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-40548-3_74

    Chapter  Google Scholar 

  31. Yadav, N., Singh, V.B.: E-governance: Past, present and future in India. Int. J. Comput. Appl. 53(7) (2013)

    Google Scholar 

  32. Yang, L., Elisa, N., Eliot, N.: Privacy and security aspects of e-government in smart cities. In: Smart Cities Cybersecurity and Privacy, pp. 89–102. Elsevier (2019)

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Information Systems and Analytics, Indian Institute of Managament Shillong, Umsawli, Shillong, 793018, Meghalaya, India

    Dadabada Pradeep Kumar

Authors
  1. Dadabada Pradeep Kumar
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Dadabada Pradeep Kumar .

Editor information

Editors and Affiliations

  1. IIM Nagpur, Nagpur, India

    Sujeet K. Sharma

  2. Swansea University, Swansea, UK

    Yogesh K. Dwivedi

  3. IIM Nagpur, Nagpur, India

    Bhimaraya Metri

  4. University of Bradford, Bradford, UK

    Banita Lal

  5. Royal Holloway, University of London, Egham, UK

    Amany Elbanna

Rights and permissions

Reprints and permissions

Copyright information

© 2024 IFIP International Federation for Information Processing

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Kumar, D.P. (2024). The Impact of Digital Technologies on E-Governance: A Comprehensive Analysis. In: Sharma, S.K., Dwivedi, Y.K., Metri, B., Lal, B., Elbanna, A. (eds) Transfer, Diffusion and Adoption of Next-Generation Digital Technologies. TDIT 2023. IFIP Advances in Information and Communication Technology, vol 697. Springer, Cham. https://doi.org/10.1007/978-3-031-50188-3_32

Download citation

  • DOI: https://doi.org/10.1007/978-3-031-50188-3_32

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-50187-6

  • Online ISBN: 978-3-031-50188-3

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Societies and partnerships

Search

Navigation