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A Comparison Between the Most Used Process Mining Tools in the Market and in Academia: Identifying the Main Features Based on a Qualitative Analysis

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Information Systems and Technologies (WorldCIST 2023)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 800))

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Abstract

There are several tools focused on process mining with different functionalities and purposes of use, ranging from the most intuitive to the extremely complex, configuring a difficult task to choose the tool that best applies to your work. With this in mind, a comparative study of the process mining tools used in the commercial and academic environments was developed. The work was developed from a bibliographic research of the business process management area, process mining, event logs definition, the XES standard, of the process mining tools, studies advanced about the process mining tools and identification of the most cited tools. Differences were verified between tools with academic proposals of the commercial ones, based on functionality, availability, customization possibility and support. In addition, the tools that simultaneously attend to these different kinds of audiences (commercial and academic) has been identified, were Celonis and ProM 6, respectively.

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Author information

Authors and Affiliations

  1. Universidade Federal Fluminense, Computing Institute, Rua Passo da Pátria 156, Niterói, Brazil

    Gyslla Santos de Vasconcelos, Flavia Bernardini & José Viterbo

Authors
  1. Gyslla Santos de Vasconcelos
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  2. Flavia Bernardini
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  3. José Viterbo
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Corresponding author

Correspondence to Gyslla Santos de Vasconcelos .

Editor information

Editors and Affiliations

  1. ISEG, Universidade de Lisboa, Lisbon, Cávado, Portugal

    Alvaro Rocha

  2. College of Engineering, The Ohio State University, Columbus, OH, USA

    Hojjat Adeli

  3. Institute of Data Science and Digital Technologies, Vilnius University, Vilnius, Lithuania

    Gintautas Dzemyda

  4. DCT, Universidade Portucalense, Porto, Portugal

    Fernando Moreira

  5. TeCIP Institute, Scuola Superiore Sant’Anna, Pisa, Italy

    Valentina Colla

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de Vasconcelos, G.S., Bernardini, F., Viterbo, J. (2024). A Comparison Between the Most Used Process Mining Tools in the Market and in Academia: Identifying the Main Features Based on a Qualitative Analysis. In: Rocha, A., Adeli, H., Dzemyda, G., Moreira, F., Colla, V. (eds) Information Systems and Technologies. WorldCIST 2023. Lecture Notes in Networks and Systems, vol 800. Springer, Cham. https://doi.org/10.1007/978-3-031-45645-9_21

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