Abstract
Scholars recommend that Human Performance Technology be incorporated within instructional design coursework. HPT embraces a systems-thinking approach that relies heavily on analysis methods. However, many of our students struggle with this mindset. In this chapter we will describe how we used UX techniques (personas and journey maps) to understand a variety of students’ journeys and struggles during an HPT class and identify areas that can be adapted and customized to meet students’ varied needs. Recommendations for how this can be used in course design activities will be offered.
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Stefaniak, J.E., Exter, M.E., Arrington, T.L. (2023). Using Personas to Leverage Students’ Understanding of Human Performance Technology to Support Their Instructional Design Practice. In: Hokanson, B., Schmidt, M., Exter, M.E., Tawfik, A.A., Earnshaw, Y. (eds) Formative Design in Learning. Educational Communications and Technology: Issues and Innovations. Springer, Cham. https://doi.org/10.1007/978-3-031-41950-8_22
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