Abstract
This study explores Big Data in the Palestinian Telecom sector as opportunities and challenges. This exploratory research investigates big data (BD) and big data analytics (BDA) inside the Palestinian telecom sector, the opportunities big data implementation offers to the telecom companies and the challenges that obstruct big data analytics within the telecom ecosystem. This study took one of the biggest sectors with data to reflect the importance of BD for businesses in general.
The researcher performed exploratory qualitative research to find answers to the research questions. The study interviewed 16 experts: the regulator, fixed line, mobile operators ISPs, PITA, faculty members, consultants, and individuals. The thematic analysis was used to analyze the collected data from the interviews. The study found that telecom operators are more willing to apply big data solutions than ISPs, and some took the initiative. However, most companies, including the big telecom operators, are still in their initial stages; they still need to gain the experience to apply big data analytics on a strategic or organizational level.
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Abu Afifa, A., Abu-Assab, S. (2023). Big Data in the Telecommunication Sector in Palestine: Challenges and Opportunities. In: Alareeni, B.A.M., Elgedawy, I. (eds) Artificial Intelligence (AI) and Finance. Studies in Systems, Decision and Control, vol 488. Springer, Cham. https://doi.org/10.1007/978-3-031-39158-3_87
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