Abstract
The Metaverse is becoming a hot topic of discussion and speculation. Its application in many fields is likely to affect the way we interact, socialize, get entertained, work, learn, and even conduct research. The Metaverse offers shared immersive 3D virtual spaces that are based on the integration of various technologies, including virtual reality and augmented reality. After an introduction to the Metaverse, this chapter presents how the Metaverse could help support knowledge management (KM) activities and practices in various aspects. An adaptation of the popular and well-accepted Knowledge Management SECI model from Nonaka and Takeuchi is used as a support to investigate how the Metaverse could help support the flow of knowledge in an organization. After reading this chapter, the reader will better understand all the potentials that the Metaverse can bring to support KM if the Metaverse ever takes off and keeps its promises!
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Ribiere, V. (2023). Knowledge Management in the Metaverse. In: Bratianu, C., Handzic, M., Bolisani, E. (eds) The Future of Knowledge Management. Knowledge Management and Organizational Learning, vol 12. Springer, Cham. https://doi.org/10.1007/978-3-031-38696-1_15
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