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Can Information System Engineering Make Cyber-Human Systems Smarter?

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Advanced Information Systems Engineering (CAiSE 2023)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 13901))

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Abstract

The term smart is often used carelessly in relation to systems, devices, and other entities such as cities that capture or otherwise process or use information. This exploratory paper takes the idea of smartness seriously as a way to reveal basic issues related to IS engineering and its possibilities and limitations. This paper defines work system, cyber-human system, digital agent, smartness of systems and devices, and IS engineering. It links those ideas to IS engineering challenges related to cyber-human systems. Those challenges call for applying ideas that are not applied often in IS engineering, such as facets of work, roles and responsibilities of digital agents, patterns of interaction between people and digital agents, knowledge objects, and a range of criteria for evaluating cyber-human systems and digital agents. In combination, those ideas point to new possibilities for expanding IS engineering to reflect emerging challenges related to making cyber-human systems smarter.

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Author information

Authors and Affiliations

  1. University of San Francisco, 2130 Fulton Street, San Francisco, 94117, USA

    Steven Alter

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  1. Steven Alter
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Correspondence to Steven Alter .

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Editors and Affiliations

  1. The University of Queensland, Brisbane, QLD, Australia

    Marta Indulska

  2. University of Haifa, Haifa, Israel

    Iris Reinhartz-Berger

  3. Universidad San Jorge, Zaragoza, Spain

    Carlos Cetina

  4. Universitat Politècnica de València, Valencia, Spain

    Oscar Pastor

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Alter, S. (2023). Can Information System Engineering Make Cyber-Human Systems Smarter?. In: Indulska, M., Reinhartz-Berger, I., Cetina, C., Pastor, O. (eds) Advanced Information Systems Engineering. CAiSE 2023. Lecture Notes in Computer Science, vol 13901. Springer, Cham. https://doi.org/10.1007/978-3-031-34560-9_2

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  • DOI: https://doi.org/10.1007/978-3-031-34560-9_2

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-34559-3

  • Online ISBN: 978-3-031-34560-9

  • eBook Packages: Computer ScienceComputer Science (R0)

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