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Improving Maintenance Data Quality: Application of Natural Language Processing to Asset Management

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16th WCEAM Proceedings (WCEAM 2022)

Part of the book series: Lecture Notes in Mechanical Engineering ((LNME))

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Abstract

Artificial intelligence techniques are increasingly used for asset management. The abundance of data available in large electrical utility offers many application opportunities. The use of data-driven models can address some of the biases of physical models traditionally used in reliability engineering. However, in this context, as in many other fields of operation, the quality of data is often questioned by domain experts. Operational data are entered manually by maintenance technicians, and data entry errors are common. One of the errors that is observed is mislabeling of maintenance types, which can lead to poor statistical estimates of failure rate. This paper aims to improve the quality of historical maintenance data, to increase the accuracy of deployed models. To this end, the text fields available in the maintenance history is analyzed to predict the type of maintenance performed. Natural language processing (NLP) techniques are applied to solve this text classification problem. The models are applied to Hydro-Québec TransÉnergie’s power transmission assets. The application of such techniques allows the enrichment of databases and thus reduces uncertainty in decision-making for asset management.

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Acknowledgement

This research was supported by Hydro-Québec, the Natural Sciences and Engineering Research Council of Canada (NSERC) and the Université du Québec à Trois-Rivières through the Hydro-Québec Asset Management research Chair.

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Correspondence to Mathieu Payette .

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Payette, M., Abdul-Nour, G., Meango, T.JM., Côté, A. (2023). Improving Maintenance Data Quality: Application of Natural Language Processing to Asset Management. In: Crespo Márquez, A., Gómez Fernández, J.F., González-Prida Díaz, V., Amadi-Echendu, J. (eds) 16th WCEAM Proceedings. WCEAM 2022. Lecture Notes in Mechanical Engineering. Springer, Cham. https://doi.org/10.1007/978-3-031-25448-2_54

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  • DOI: https://doi.org/10.1007/978-3-031-25448-2_54

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-25447-5

  • Online ISBN: 978-3-031-25448-2

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