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Finding More Effective Leadership Style in Quality Management Using AHP Method

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Towards Industry 5.0 (ISPR 2022)

Part of the book series: Lecture Notes in Mechanical Engineering ((LNME))

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Abstract

Many researchers in the field of the quality evaluated that management of organization has a significant impact on successful implementation of quality management. The leadership approaches of the managers in the organization affect the quality management (QM) process directly. Leadership approaches have been grouped by researchers as transformational, transactional and non-transactional. According to the researchers’ study the approach of transformational leadership (TL) has a positive impact on successful QM practices. The purpose of this paper is to examine which of the behavioral component of the TL approach detailed in the Bass and Avolio’s Full Range Model of Leadership is important in the development of the quality management system (QMS). In the research, an Analytic Hierarchy Process (AHP) method was implemented based on the opinions a number of quality managers and quality experts from the production and service sectors in Turkey. As a result, the “idealized influence” behavioral component has higher importance in QMS.

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Authors and Affiliations

  1. Department of Management Engineering, Istanbul Technical University, Istanbul, Turkey

    Muhammet Abdullah Aluç & Hatice Camgöz Akdağ

Authors
  1. Muhammet Abdullah Aluç
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  2. Hatice Camgöz Akdağ
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Correspondence to Hatice Camgöz Akdağ .

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Editors and Affiliations

  1. Institute of Production Engineering and Photonic Technologies, TU Wien, Vienna, Wien, Austria

    Numan M. Durakbasa

  2. Faculty of Engineering and Natural Sciences, Industrial Engineering Department, Istanbul Zaim University, Istanbul, Türkiye

    M. Güneş Gençyılmaz

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Aluç, M.A., Akdağ, H.C. (2023). Finding More Effective Leadership Style in Quality Management Using AHP Method. In: Durakbasa, N.M., Gençyılmaz, M.G. (eds) Towards Industry 5.0. ISPR 2022. Lecture Notes in Mechanical Engineering. Springer, Cham. https://doi.org/10.1007/978-3-031-24457-5_31

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  • DOI: https://doi.org/10.1007/978-3-031-24457-5_31

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-24456-8

  • Online ISBN: 978-3-031-24457-5

  • eBook Packages: EngineeringEngineering (R0)

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