Skip to main content
SpringerLink
Log in

Sustainable Practices in Hotel Chains—A Comparative Analysis of Official Annual Hospitality Sustainable Reports from Listed Companies in Macau SAR, China

  • Conference paper
  • First Online:
New Perspectives and Paradigms in Applied Economics and Business

Part of the book series: Springer Proceedings in Business and Economics ((SPBE))

  • 305 Accesses

Abstract

In the last few years, the tourism industry has experienced rapid expansion and diversification, making it one of the fastest-growing financial industries in the world. Consequently, the hotel industry has significantly affected the environment's long-term viability. Many hotels have begun voluntarily implementing environmentally sustainable practices as they become more aware of their ecological footprint. There has been a great deal of discussion about the effects of hotel operations on the environment and tourism sustainability in Macau. It is because of these negative impacts that hoteliers have adopted green practices in an attempt to minimize them. By developing sustainability reports, hotels can set goals, measure performance, and manage change, resulting in better sustainability. It could also be viewed as a strategy to enhance the company’s sustainability reporting to ensure stakeholders know what the company does. The objective of this study is twofold based on the analysis of the official sustainability reports of four major hotel chains. Firstly, seven categories of sustainable practices effectively adopted by these chain hotels are identified and clusterized. Second, it is presented in which areas some hotels performed more efficiently than others, considering the UN Sustainable Development Goals (SDGs) as a reference. The results allow a comprehensive clusterized analysis of the industry in a highly developed gaming and entertainment area of South China and create a clear comparison between relevant players and their concerns about sustainability practices.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 219.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Abdou, A. H., Hassan, T. H., & El Dief, M. M. (2020). A description of green hotel practices and their role in achieving sustainable development. Sustainability, 12(22), Article No. 22. https://doi.org/10.3390/su12229624

  2. Wan, Y. K. P., Chan, S. H. J., & Huang, H. L. W. (2017). Environmental awareness, initiatives and performance in the hotel industry of Macau. Tourism Review, 72(1), 87–103. https://doi.org/10.1108/TR-06-2016-0016

  3. Luo, J. M., Chau, K. Y., Fan, Y., & Chen, H. (2021). Barriers to the Implementation of green practices in the integrated resort sector. SAGE Open, 11(3). Accessed October 25, 2021. [Online]. Available: https://econpapers.repec.org/article/saesagope/v_3a11_3ay_3a2021_3ai_3a3_3ap_3a21582440211030277.htm

  4. United Nations. (2021). Sustainability. United Nations. Accessed October 24, 2021. https://www.un.org/en/academic-impact/sustainability

  5. Ernst & Young (2008) Global hospitality insights: Hospitality going green. Hospitality Net. Accessed October 25, 2021. https://www.hospitalitynet.org/news/4039509.html

  6. Asia Pacific: Hotel Sustainability Data Trends. (2020). Horwath HTL Corporate. Accessed October 25, 2021. https://horwathhtl.com/publication/asia-pacific-hotel-sustainability-data-trends-2020/

  7. So, K. K. F., & Li, X. (2020). Customer engagement in hospitality and tourism services. Journal of Hospitality & Tourism Research, 44, 171–177. https://doi.org/10.1177/1096348019900010

    Article  Google Scholar 

  8. Ou, J., Wong, I. A., Prentice, C., & Liu, M. T. (2020). Customer engagement and its outcomes: The cross-level effect of service environment and brand equity. Journal of Hospitality & Tourism Research, 44(2), 377–402. https://doi.org/10.1177/1096348019897360

    Article  Google Scholar 

  9. Macau’s Eco-friendly Green Hotels of 2019. Macau Lifestyle, Jan. 10, 2020. Accessed September 5, 2021. https://macaulifestyle.com/hotels/macaus-eco-friendly-green-hotels-of-2019/

  10. Yu, Y. A., Li, X., & (Catherine) Jai, T.-M. (2017). The impact of green experience on customer satisfaction: evidence from TripAdvisor. International Journal of Contemporary Hospitality Management, 29, 1340–1361. https://doi.org/10.1108/IJCHM-07-2015-0371

  11. Du Pisani, J. A. (2006). Sustainable development—historical roots of the concept. Environmental Sciences, 3(2), 83–96. https://doi.org/10.1080/15693430600688831

    Article  Google Scholar 

  12. Kotob, F. (2011). What Is Sustainability?

    Google Scholar 

  13. UN (2021). Sustainable tourism … Sustainable Development Knowledge Platform. Accessed November 25, 2021. https://sustainabledevelopment.un.org/topics/sustainabletourism

  14. International Union for Conservation of Nature and Natural Resources, United Nations Environment Programme, World Wildlife Fund, Food and Agriculture Organization of the United Nations, & UNESCO (Eds.) (1980). World conservation strategy: living resource conservation for sustainable development. IUCN.

    Google Scholar 

  15. UNESCO. (2015). Sustainable development. UNESCO, Aug 03, 2015. Accessed November 23, 2021. https://en.unesco.org/themes/education-sustainable-development/what-is-esd/sd

  16. UN. (2018). Social development for sustainable development | DISD. Accessed November 23, 2021. https://www.un.org/development/desa/dspd/2030agenda-sdgs.html

  17. Bâc, D. P. (2012). The emergence of sustainable tourism—A literature review (p. 10).

    Google Scholar 

  18. UNWTO. (2005). Sustainable development. UNWTO. Accessed November 15, 2021. https://www.unwto.org/sustainable-development

  19. Khan, S. A. R. (2018). Introductory chapter: Introduction of green supply chain management. IntechOpen. https://doi.org/10.5772/intechopen.81088

  20. Rath, R. C. (2013). An impact of green marketing on practices of supply chain management in Asia: Emerging economic opportunities and challenges. International Journal of Supply Chain Management, 2(1), Article No. 1. Accessed January 5, 2022. [Online]. Available: http://ojs.excelingtech.co.uk/index.php/IJSCM/article/view/699

  21. Azevedo, S. G., Carvalho, H., & Cruz Machado, V. (2011) The influence of green practices on supply chain performance: A case study approach. Transportation Research Part E: Logistics and Transportation Review, 47(6), 850–871. https://doi.org/10.1016/j.tre.2011.05.017

  22. Srivastava, S. K. (2007). Green supply-chain management: A state-of-the-art literature review. International Journal of Management Reviews, 9(1), 53–80. https://doi.org/10.1111/j.1468-2370.2007.00202.x

    Article  Google Scholar 

  23. WTTC. (2019). Travel & tourism economic impact. World Travel & Tourism Council (WTTC). Accessed January 11, 2022. https://wttc.org/Research/Economic-Impact/country-analysis

  24. Pang, S. F. H., McKercher, B., & Prideaux, B. (2013). Climate change and tourism: An overview. Asia Pacific Journal of Tourism Research, 18(1–2), 4–20. https://doi.org/10.1080/10941665.2012.688509

    Article  Google Scholar 

  25. Gössling, S., & Peeters, P. (2015). Assessing tourism’s global environmental impact 1900–2050. Journal of Sustainable Tourism, 23(5), 639–659. https://doi.org/10.1080/09669582.2015.1008500

    Article  Google Scholar 

  26. Smith, K. (1990). Tourism and climate change. Land Use Policy, 7(2), 176–180. https://doi.org/10.1016/0264-8377(90)90010-V

    Article  Google Scholar 

  27. Leyva, E. S., & Parra, D. P. (2021). Environmental approach in the hotel industry: Riding the wave of change. Sustainable Futures, 3, 100050. https://doi.org/10.1016/j.sftr.2021.100050

    Article  Google Scholar 

  28. Han, H., Lee, J.-S., Trang, H. L. T., & Kim, W. (2018). Water conservation and waste reduction management for increasing guest loyalty and green hotel practices. International Journal of Hospitality Management, 75, 58–66. https://doi.org/10.1016/j.ijhm.2018.03.012

    Article  Google Scholar 

  29. Verma, V. K., & Chandra, B. (2018). An application of theory of planned behavior to predict young Indian consumers’ green hotel visit intention. Journal of Cleaner Production, 172, 1152–1162. https://doi.org/10.1016/j.jclepro.2017.10.047

    Article  Google Scholar 

  30. Yi, S., Li, X., & (Catherine) Jai, T. M. (2016). Hotel guests perception of best green practices: A content analysis of online reviews. Tourism and Hospitality Research, 18. https://doi.org/10.1177/1467358416637251

  31. Pham, N. T., Tučková, Z., & Chiappetta Jabbour, C. J. (2019). Greening the hospitality industry: How do green human resource management practices influence organizational citizenship behavior in hotels? A mixed-methods study. Tourism Management, 72, 386–399. https://doi.org/10.1016/j.tourman.2018.12.008

  32. Merli, R., Preziosi, M., Acampora, A., & Ali, F. (2019). Why should hotels go green? Insights from guests experience in green hotels. International Journal of Hospitality Management, 81, 169–179. https://doi.org/10.1016/j.ijhm.2019.04.022

    Article  Google Scholar 

  33. Guo, X., Wei, W., Li, Y., & Wang, L.-Y. (2019). A study of different types of air pollutants on the efficiency of China’s hotel industry. International Journal of Environmental Research and Public Health, 16(22), 4319. https://doi.org/10.3390/ijerph16224319

    Article  Google Scholar 

  34. Rumelt, R. P. (1982). Diversification strategy and profitability. Strategic Management Journal, 3(4), 359–369. https://doi.org/10.1002/smj.4250030407

    Article  Google Scholar 

  35. Lin, C., & Su, D. (2008). Industrial diversification, partial privatization and firm valuation: Evidence from publicly listed firms in China. Journal of Corporate Finance, 14(4), 405–417. https://doi.org/10.1016/j.jcorpfin.2008.05.001

    Article  Google Scholar 

  36. Leaniz, R., Crespo, Á. H., & López, R. (2018). Customer responses to environmentally certified hotels: The moderating effect of environmental consciousness on the formation of behavioral intentions. https://doi.org/10.1080/09669582.2017.1349775

  37. Knoema. (2019). Macau contribution of travel and tourism to GDP (% of GDP). Knoema. Accessed December 16, 2021. https://knoema.com//atlas/Macau/topics/Tourism/Travel-and-Tourism-Total-Contribution-to-GDP/Contribution-of-travel-and-tourism-to-GDP-percent-of-GDP

  38. Wu, S.-T., & Chen, Y.-S. (2015). The social, economic, and environmental impacts of casino gambling on the residents of Macau and Singapore. ScienceDirect. Accessed January 13, 2022. https://www.sciencedirect.com/science/article/pii/S0261517714002441

  39. Moorman, J. W., & Kirsch, L. S. (1991). Environmental compliance assessments: Why do them, how to do them, and how not to do them. Wake Forest L. Review, 26, 97.

    Google Scholar 

  40. Schaltegger, S., & Burritt, R. (2005). Corporate sustainability. The international yearbook of environmental and resource economics (pp. 185–222).

    Google Scholar 

  41. Herzig, C., & Schaltegger, S. (2006). Corporate sustainability reporting. An overview. In S. Schaltegger, M. Bennett, & R. Burritt, (Eds.), Sustainability accounting and reporting (pp. 301–324). Springer Netherlands. https://doi.org/10.1007/978-1-4020-4974-3_13

  42. Caesaria, A. F., & Basuki, B. (2017). The study of sustainability report disclosure aspects and their impact on the companies’ performance. SHS Web Conference, 34, 08001. https://doi.org/10.1051/shsconf/20173408001

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Faculty of Business and Law, University of Saint Joseph, Macau SAR, China

    Ana Sofia Kong Santos & João Alexandre Lobo Marques

Authors
  1. Ana Sofia Kong Santos
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. João Alexandre Lobo Marques
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Ana Sofia Kong Santos .

Editor information

Editors and Affiliations

  1. Department of Applied Economics, University of Minnesota, Saint Paul, MN, USA

    William C. Gartner

Rights and permissions

Reprints and permissions

Copyright information

© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Santos, A.S.K., Marques, J.A.L. (2023). Sustainable Practices in Hotel Chains—A Comparative Analysis of Official Annual Hospitality Sustainable Reports from Listed Companies in Macau SAR, China. In: Gartner, W.C. (eds) New Perspectives and Paradigms in Applied Economics and Business. Springer Proceedings in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-031-23844-4_23

Download citation

Publish with us

Policies and ethics

Search

Navigation