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Maturity Tools in the Supply Chain Context: A Framework Proposal

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The Palgrave Handbook of Supply Chain Management

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Abstract

The ability to recognize the gradual growth of a given supply chain considering a specific characteristic or factor by understanding its level of maturity is important for progress and benchmarking. These processes allow for a more effective and efficient identification of actions and directions to guide it toward excellence. This chapter aims to explore the theme of maturity tools for supply chain management by suggesting a framework to guide the construction. Addressing maturity models in an integrated manner, this chapter helps students, researchers, and managers in assessing the current level of performance of their supply chains and making decisions about what can be done toward continuous improvement. In addition, practitioners may go deeper and apply the model presented or even develop a maturity model using the framework proposed as a guideline.

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Authors and Affiliations

  1. Faculty of Economics, Univ Coimbra, CeBER, Coimbra, Portugal

    Susana Garrido

  2. Polytechnic of Coimbra, Coimbra Business School Research Centre| ISCAC, Coimbra, Portugal

    Elisabete Correia

  3. Production Engineering Department, USP – University of São Paulo, São Carlos, SP, Brazil

    Marina Fernandes Aguiar

  4. Production Engineering Department, UNESP – São Paulo State University, Bauru, SP, Brazil

    Daniel Jugend

  5. Faculdade de Ciências e Tecnologia, Universidade Nova de Lisboa, Caparica, Portugal

    Helena Carvalho

Authors
  1. Susana Garrido
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  2. Elisabete Correia
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  3. Marina Fernandes Aguiar
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  4. Daniel Jugend
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  5. Helena Carvalho
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Correspondence to Susana Garrido .

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Editors and Affiliations

  1. Business School, Worcester Polytechnic Institute, Worcester, MA, USA

    Joseph Sarkis

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Garrido, S., Correia, E., Aguiar, M.F., Jugend, D., Carvalho, H. (2024). Maturity Tools in the Supply Chain Context: A Framework Proposal. In: Sarkis, J. (eds) The Palgrave Handbook of Supply Chain Management. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-031-19884-7_7

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