Abstract
The paper investigates the predictors of information and communication technologies (ICT) usage in small and medium-sized enterprises (SME) among developed countries (EU-28) and Western Balkans developing countries (WB-5). The purpose of the paper is to examine the relationship between ICT use predictors and ICT use among small and medium-sized enterprises in European countries. Although the WB-5 countries have a decent ICT infrastructure, its usage is very low.
The analysis was conducted using the partial least squares structural equation modeling (PLS-SEM). This method enabled the examination of links between variables that are not directly observable. The results prove that countries investing in ICT use predictors have a higher level of ICT use among SMEs. Based on the statistical analysis, among others, the authors identified the human development index and university-industry collaboration as the two most significant factors that influence ICT use on the firms’ level.
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The article is created within the program group P6-0372, and it is supported by Slovenian Research Agency (ARRS) – No. 5442-1/2018/89.
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Ćudić, B., Milošević, M. (2023). ICT Use Predictors Among the Small and Medium-Sized Enterprises in European Countries. In: Mitrovic, N., Mladenovic, G., Mitrovic, A. (eds) Experimental Research and Numerical Simulation in Applied Sciences. CNNTech 2022. Lecture Notes in Networks and Systems, vol 564. Springer, Cham. https://doi.org/10.1007/978-3-031-19499-3_1
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