Abstract
The knowledge era has become critical for enabling organizational value. Though knowledge is critical for organizational efficiency, leveraging the intangible form of knowledge is a challenging endeavor. Even though there exist ample studies assessing the role of social networks or virtual communities like knowledge management tools on operational efficiency, there is no clear empirical evidence how the knowledge management processes of a knowledge management system enable an organization in various contexts. The issue is that though such knowledge management tools inspire operational efficiency through the facilitation of quality decision-making, how actually the knowledge management capabilities (i.e., through the application of knowledge management processes: knowledge acquisition, knowledge creation, knowledge sharing, and knowledge storage, knowledge retrieval, and knowledge application) improve organization operation efficiency is yet empirically unknown. There is a need for literature review to shed light on how knowledge management capabilities support the organizational managerial strategies. he knowledge era becomes critical for enabling organizational value.
M. Ali—Freelancer.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Adler PS, Kwon SW (2002) Social capital: prospects for a new concept. Acad Manag Rev 27:17–40
Alansari Y, Al-Sartawi A (2021) IT governance and E-banking in GCC listed banks. Procedia Comput Sci 183:844–848
Al-Sartawi A, Karolak M, Razzaque A (2021) Cybersecurity aids financial institutions performance. In: Big data for entrepreneurship and sustainable development, pp 91–104. CRC Press
Al-Qassim M, Chen W, Al-Sartawi A (2022) blockchain in environmental compliance and enforcement. In: Musleh Al-Sartawi AMA (eds) Artificial intelligence for sustainable finance and sustainable technology, ICGER 2021. Lecture notes in networks and systems, vol 423. Springer, Cham
Al-Okaily M, Alqudah HM, Al-Qudah AA, Alkhwaldi AF (2022) Examining the critical factors of computer-assisted audit tools and techniques adoption in the post-COVID-19 period: internal auditors perspective. VINE J Inf Knowl Manage Syst. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/VJIKMS-12-2021-0311
Baker WE (2000) Achieving success through social capital: tapping the hidden resources in your personal and business networks. Jossey-Bass, San Francisco
Barton-Leonard D (1995) Wellsprings of knowledge: building and sustaining sources of innovation. Harvard Business School Press, Boston
Beijerse RP (1999) Questions in knowledge management: defining and conceptualizing a phenomenon. J Knowl Manag 3(2):94–110
Brandon DP, Hollingshead AB (2004) Transactive memory systems in organizations: matching tasks, expertise, and people. Organ Sci 15(6):633–645
Bratianu C, Orzea I (2012) Organizational knowledge creation in the perspective of sustainable development. Rev General Manage 15(1):13–21
Burksiene V (2013) Influence of personal competency on sustainable development knowledge creation in the organization. Socialiniai tyrimai/Soc Res 3(32):71–83
Clarke SF, Roome NJ (1999) Sustainable business: learning-action networks as organizational assets. Bus Strateg Environ 8:296–310
Clegg S, Clarke T (1999) Intelligent organizations? In: Ibarra-Colado E, Bueono-Rodriquez L (eds) Global management: universal theories and local realities. Sage, London, pp 177–201
Davenport TH (1997) Working knowledge: how organizations manage what they know. Harvard Business School Press, Boston
Davenport TH, Prusak L (1998) Working knowledge: how organizations manage what they know. Harvard Business School Press. https://doi.org/10.1145/348772.348775
Gargiulo M, Benassi M (2000) Trapped in your own net? Network cohesion, structural holes, and the adaptation of social capital. Organ Sci 11:183–196
Hannoon A, Al-Sartawi A, Khalid A (2021) Relationship between financial technology and financial performance. In: Musleh Al-Sartawi AMA (eds) The big data-driven digital economy: artificial and computational intelligence. Studies in computational intelligence, vol 974. Springer, Cham
Karapetrovic S (2003) Musings on integrated management systems. Meas Bus Excell 7(1):4–13
Karolak M, Razzaque A, Al-Sartawi A (2021) E-services and M-services using IoT: an assessment of the Kingdom of Bahrain. In: Musleh Al-Sartawi AM, Razzaque A, Kamal MM (eds) Artificial intelligence systems and the internet of things in the digital era, EAMMIS 2021. Lecture notes in networks and systems, vol 239. Springer, Cham
Linger H, Aarons JP, McShane P, Burstein F (2013). A knowledge management framework for sustainable development: a case of natural resource management policy work in Indonesia. In: PACIS 2013 Proceedings, pp 1–12
Lyons KL (2020) Using patterns to capture tacit knowledge and enhance knowledge transfer in virtual teams. In: Malhotra Y (ed) Knowledge management and virtual organizations, pp 124–143. IGI Global, Hershey
Maizza A, Fait M, Scorrano P, Iazzi A (2019). How Knowledge sharing culture can become a facilitator of the sustainable development in the agrifood sector. Sustainability 11:952–967
Musleh Al-Sartawi AM, Razzaque A, Kamal MM (eds) (2021) Artificial intelligence systems and the internet of things in the digital era. In: EAMMIS 2021. Lecture notes in networks and systems, vol 239. Springer, Cham
Nahapiet S, Ghoshal S (1998) Social capital, intellectual capital, and the organizational advantage. Acad Manag Rev 23:242–266
Nicolini D (2016) Knowing in organizations: a practice-based approach. Routledge, Abingdon
Nonaka I, Konno N (1998) The concept of “Ba”: building a foundation for knowledge creation. Calif Manage Rev 41(3):40–54. https://doi.org/10.2307/41165942
Nonaka I (1994) A dynamic theory of organizational knowledge creation. Organ Sci 5(1):14–37
Nonaka I, Takeuchi H (1995) The knowledge-creating company: How Japanese companies create the dynamics of innovation. Oxford University Press, Oxford
Nonaka I, Von Krogh G, Voelpel S (2006) Organizational knowledge creation theory: evolutionary paths and future advances. Organ Stud 27:1179–1208
Razzaque A, Alalawi M (2015) Knowledge sharing and positive emotions in virtual communities: the case of the healthcare sector. In: KS global research international conference on emerging trends in multidisciplinary research (ETMR 2015). KS Global Research, Istanbul
Razzaque A, Eldabi T (2018) Tackling obesity by diet quality, technology and social networks. Int J Food Eng 4(1):88–92
Razzaque A, Al-Sartawi AMM, Karolak M (2021) Rethinking tourism entrepreneurship amidst COVID-19 through the lens of artificial intelligence and big data analytics. In: Big data for entrepreneurship and sustainable development, pp 175–188. CRC Press
Razzaque A, Eldabi T (2020) Physicians social capital aids their medical decisions when they virtually share knowledge. Int J Knowl Manage Stud 11(3):229–257
Razzaque A, Eldabi T, Chen W (2020) Quality decisions from physicians’ shared knowledge in virtual communities. Knowl Manage Res Pract 1–13. https://doi.org/10.1080/14778238.2020.1788428
Razzaque A, Eldabi T, Jalal-Karim A, Karolak M (2013) Culture sustained knowledge management infrastructure and architecture facilitate medical decision making. In: 2013 IIAS-IASIA joint congress. IIAS-IASIA, Manama
Razzaque A, Eldabi T, Jalal-Karim A (2013) Physician virtual community and medical decision-making: mediating role of knowledge sharing. J Enterp Inf Manag 26(1):500–515
Rocha M, Searcy C, Karapetrovic S (2007) Integrating sustainable development into existing management systems. Total Qual Manag Bus Excell 19(1–2):83–92. https://doi.org/10.1080/14783360601051594
Sanad Z, Al-Sartawi A (2021) Financial statements fraud and data mining: a review. In: Musleh Al-Sartawi AM, Razzaque A, Kamal MM (eds) Artificial intelligence systems and the internet of things in the digital era, EAMMIS 2021. Lecture notes in networks and systems, vol 239. Springer, Cham
Shah N, Shah S (2010) Relationships between employee readiness for organizational change, supervisor and peer relations and demography. J Enterp Inf Manag 23(5):640–652
Sanad Z, Shiwakoti R, Al-Sartawi A (2022) Gender diversity on corporate boards and earnings management: a review. In: Musleh Al-Sartawi AMA (eds) Artificial intelligence for sustainable finance and sustainable technology, ICGER 2021. Lecture notes in networks and systems, vol 423. Springer, Cham
von Krogh G (1998) Care in knowledge creation. Calif Manage Rev 40(3):133–153
World Commission on Environment and Development (WCED) (1987) Our common future. Oxford University Press, Oxford
Zhao J, Zheng X, Dong R, Shao G (2013) The planning, construction, and management toward sustainable cities in China needs the environmental internet of things. Int J Sustain Develop World 20:195–198. https://doi.org/10.1080/13504509.2013.784882
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Razzaque, A., Razzaque, N., Ali, M., Al-Arayed, H.M. (2023). Knowledge Management Capabilities Excel the Long-Term Corporate Sustainable Development: A Literature Review. In: Musleh Al-Sartawi, A.M.A., Razzaque, A., Kamal, M.M. (eds) From the Internet of Things to the Internet of Ideas: The Role of Artificial Intelligence. EAMMIS 2022. Lecture Notes in Networks and Systems, vol 557. Springer, Cham. https://doi.org/10.1007/978-3-031-17746-0_13
Download citation
DOI: https://doi.org/10.1007/978-3-031-17746-0_13
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-17745-3
Online ISBN: 978-3-031-17746-0
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)