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Motivational Elements of Online Knowledge Sharing Among Employees: Evidence from the Banking Sector

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International Conference on Information Systems and Intelligent Applications (ICISIA 2022)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 550))

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Abstract

This study aims to examine the impact of self-efficacy, reputation, reciprocity, altruism, and enjoyment on the online knowledge sharing among employees. The study was conducted in the banking sector. The data were collected from four private banks. Smart-PLS., was applied to analyzed 187 valid questionnaires. The results indicated that self-efficacy, reputation, reciprocity, altruism, and enjoyment have a positive and significant impact on online knowledge sharing among bank employees. Therefore, banks should establish a conducive online knowledge-sharing environment to encourage reciprocal connections and interpersonal interactions among employees. Employees that actively participate in knowledge exchange are encouraged, which help in stimulating the reciprocal online knowledge sharing behavior. The comprehensive model of this study proposes to measure online knowledge sharing in the Banking Sector. The present literature does not take into account such a broad perspective.

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Author information

Authors and Affiliations

  1. Department of Public Administration, Cihan University-Erbil, Kurdistan Region, Iraq

    Alaa S. Jameel

  2. Department of Business Administration, Cihan University-Erbil, Kurdistan Region, Iraq

    Aram Hanna Massoudi

  3. Faculty of Technology Management and Business, Universiti Tun Hussein Onn Malaysia, Batu Pahat, Johor, Malaysia

    Abd Rahman Ahmad

Authors
  1. Alaa S. Jameel
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  2. Aram Hanna Massoudi
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  3. Abd Rahman Ahmad
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Corresponding author

Correspondence to Alaa S. Jameel .

Editor information

Editors and Affiliations

  1. The British University in Dubai, Dubai, United Arab Emirates

    Mostafa Al-Emran

  2. Sunway University, Selangor, Malaysia

    Mohammed A. Al-Sharafi

  3. The British University in Dubai, Dubai, United Arab Emirates

    Khaled Shaalan

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Jameel, A.S., Massoudi, A.H., Ahmad, A.R. (2023). Motivational Elements of Online Knowledge Sharing Among Employees: Evidence from the Banking Sector. In: Al-Emran, M., Al-Sharafi, M.A., Shaalan, K. (eds) International Conference on Information Systems and Intelligent Applications. ICISIA 2022. Lecture Notes in Networks and Systems, vol 550. Springer, Cham. https://doi.org/10.1007/978-3-031-16865-9_39

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