Abstract
Sustainability will be one of the most important influences on corporate activities. As a result, and due to the technological innovations product-service-systems can be seen as a sustainable opportunity. They enable the effective and efficient use of products and thus the saving of resources as well as their decoupling of value generation. Regarding this, the research question which should be answered in this essay is “How can an impact model be designed that shows the sustainable impact of product-service-systems?” For this purpose, the most important sustainability indicators are identified in the automotive sector, and a business model approach is developed that brings together sustainability aspects and product-service-system requirements. Subsequently, a first attempt is made to transfer sustainability indicators to the business model approach via an impact model.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Papasabbas, L., Pfuderer, N., Muntschick, V.: Neo-Ökologie. Der wichtigste Megatrend unserer Zeit, 1st edn. Trendstudie Zukunftsinstitut (2019)
Lüdeke-Freund, Froese, T. (eds.): 4th International Conference on New Business Models. New Business Models for Sustainable Entrepreneurship, Innovation, and Transformation. ESCP Europe Berlin, Berlin, 01.—03.07.2019 (2019)
Global Footprint Network National Footprint and Biocapacity Accounts 2019: Country overshoot Days 2020. When would Erth Overshoot Day land if the world’s population lived like… https://www.overshootday.org/about-earth-overshoot-day/ (2019). Accessed 22 Mar 2021
Sachs, J., Schmidt-Traub, G., Kroll, C., Lafortune, G., Fuller, G.: Sustainable Development Report 2019. Bertelsmann Stiftung and Sustainable Development Solutions Network, New York (2019)
Brooks, S., Wang, X., Sarker, S.: Unpacking green IS: a review of the existing literature and directions for the future. In: vom Brocke, J., Seidel, S., Recker, J. (eds.) Green Business Process Management, pp. 15–37. Springer, Berlin Heidelberg (2012)
Boudreau, M.C., Chen, A., Huber, M.: Green IS: Building sustainable business practices. Inf. Syst.: A Global Text 2008, 1–17 (2008)
acatech: Smart Service Welt-Reports 2018, München. https://www.acatech.de/publikation/smart-service-welt-2018-wo-stehen-wir-wohin-gehen-wir/download-pdf?lang=de (2018). Accessed 11 Jan 2021
Schweitzer, E.: Lebenszyklusmanagement investiver Produkt-Service Systeme. In: Aurich, J.C. (ed.) Produkt-Service Systeme. Gestaltung und Realisierung, pp. 7–13. Springer, Berlin (2010)
Goedkoop, M.J., van Halen, C.J.G., te Riele, H. R. M. und Rommens, P. J. M.: Product Service systems, Ecological and Economic Basics (1999)
Dachs, B., Biege, S., Borowiecki, M., Lay, G., Jäger, A., Schartinger, D.: The servitization of European Manufacturing Industries. https://mpra.ub.uni-muenchen.de/38995/2/MPRA_paper_38995.pdf (2012). Accessed 8 Jan 2021
Bruhn, M., Hadwich, K.: Service Business Development. Springer Fachmedien Wiesbaden, Wiesbaden (2018)
KVD e. V., FIR e. V.: KVD-Service-Studie 2020 (2020)
Salwin, M., Kraslawski, A., Lipiak, J.: State-of-the-Art in Product-Service System Design. In: Panuwatwanich, K., Ko, C.-H. (eds.) The 10th International Conference on Engineering, Project, and Production Management. Lecture Notes in Mechanical Engineering, pp. 645–658. Springer Singapore, Singapore (2020)
Richter, A., Glaser, P., Kölmel, B., Waidelich, L., Bulander, R.: A Review of Product-service System Design Methodologies. In: Proceedings of the 16th International Joint Conference on e-Business and Telecommunications. 16th International Conference on e-Business, Prague, Czech Republic, 26.07.2019–28.07.2019, pp. 115–126. SCITEPRESS—Science and Technology Publications (2019–2019). https://doi.org/10.5220/0007917201150126
Reim, W., Parida, V., Örtqvist, D.: Product–Service Systems (PSS) business models and tactics—a systematic literature review. Journal of Cleaner Production (2015). https://doi.org/10.1016/j.jclepro.2014.07.003
Geissdoerfer, M., Vladimirova, D., Evans, S.: Sustainable business model innovation: a review. J. Cleaner Prod., (2018). https://doi.org/10.1016/j.jclepro.2018.06.240
Lüdeke-Freund, F., Carroux, S., Joyce, A., Massa, L., Breuer, H.: The sustainable business model pattern taxonomy—45 patterns to support sustainability-oriented business model innovation. Sustainable Production and Consumption (2018). https://doi.org/10.1016/j.spc.2018.06.004
Khan, I.S., Ahmad, M.O., Majava, J.: Industry 4.0 and sustainable development: a systematic mapping of triple bottom line, circular economy and sustainable business models perspectives. J. Cleaner Prod., (2021). https://doi.org/10.1016/j.jclepro.2021.126655
Cosenz, F., Rodrigues, V.P., Rosati, F.: Dynamic business modeling for sustainability: Exploring a system dynamics perspective to develop sustainable business models. Bus. Strat. Env. (2020). https://doi.org/10.1002/bse.2395
Lee, S., Geum, Y., Lee, H., Park, Y.: Dynamic and multidimensional measurement of product-service system (PSS) sustainability: a triple bottom line (TBL)-based system dynamics approach. J. Cleaner Prod., (2012). https://doi.org/10.1016/j.jclepro.2012.03.032
Systematisierung der Nachhaltigkeitsdimensionen. In: Hauff, M. von (ed.) Nachhaltige Entwicklung, pp. 159–180. De Gruyter Oldenbourg (2014)
Landrum, N.E., Edwards, S.: Sustainable business. An executive’s primer, 1st edn. Strategic management collection. Business Expert Press, New York, N.Y. (222 East 46th Street, New York, NY 10017) (2009)
Sanders, N.R., Wood, J.D.: Foundations of sustainable business. Theory, function, and strategy. Wiley, Hoboken, NJ (2020)
Brandstotter, Haberl, Knoth, Kopacek: IT on demand—towards an environmental conscious service system for Vienna (AT). In: 2003 EcoDesign 3rd International Symposium on Environmentally Conscious Design and Inverse Manufacturing. 2003. 3rd International Symposium on Environmentally Conscious Design and Inverse Manufacturing—EcoDesign’03, Tokyo, Japan, 08.12.2003–11.12.2003, pp. 799–802. IEEE (2003–2003). https://doi.org/10.1109/ECODIM.2003.1322776
Vezzoli, C., Kohtala, C., Srinivasan, A., Diehl, J.C.: Product-service system design for sustainability. Green leaf, Sheffield (2014)
Kjaer, L.L., Pigosso, D.C.A., Niero, M., Bech, N.M., McAloone, T.C.: Product/service‐systems for a circular economy: the route to decoupling economic growth from resource consumption?. J. Indus. Ecol., (2019). https://doi.org/10.1111/jiec.12747
Tukker, A.: Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet. Bus. Strat. Env. (2004). https://doi.org/10.1002/bse.414
Wirtz, B.W.: Business Model Management. Design—Instrumente—Erfolgsfaktoren von Geschäftsmodellen, 4th edn. Springer Gabler, Wiesbaden (2018)
Schallmo, D.: Bestehende Ansätze zu Business Model Innovationen. Springer Fachmedien Wiesbaden, Wiesbaden (2015)
Gassmann, O., Frankenberger, K., Csik, M.: Der St. Galler Business Model Navigator. 55 Karten zur Entwicklung von Geschäftsmodellen. Hanser, München (2018)
Osterwalder, A., Pigneur, Y.: Business model generation. A handbook for visionaries, game changers, and challengers. Wiley, New York (2013)
Gassmann, O., Frankenberger, K., Csik, M.: Geschäftsmodelle entwickeln. 55 innovative Konzepte mit dem St. Galler Business Model Navigator, 2nd edn. Hanser, München (2017)
Amit, R., Zott, C.: Value creation in E-business. Strategic Manag. J. (2001). https://doi.org/10.1002/smj.187
Fink, A., Siebe, A.: Szenario-Management. Von strategischem Vorausdenken zu zukunftsrobusten Entscheidungen. Campus Verlag, Frankfurt, New York (2016)
Allee, V.: Value Networks and Evolving Business Models for the Knowledge Economy. In: Holsapple, C.W. (ed.) Handbook on Knowledge Management, pp. 605–621. Springer, Berlin Heidelberg, Berlin, Heidelberg (2003)
Gillenkirch, R.: Systemtheorie. https://wirtschaftslexikon.gabler.de/definition/systemtheorie-49100/version-272341 (2018). Accessed 21 Feb 2021
Kortzfleisch, G.V., Krallmann, H.: Industrial Dynamics. Kern, W. (Hrsg.): Handwörterbuch der Produktionswirtschaft, pp. 725–733 (1979)
Bianchi, C.: Dynamic Performance Management, vol. 1. Springer International Publishing, Cham (2016)
Torres, J.P., Kunc, M., O’Brien, F.: Supporting strategy using system dynamics. Euro. J. Oper. Res., (2017). https://doi.org/10.1016/j.ejor.2017.01.018
Moellers, T., Burg, L. von der, Bansemir, B., Pretzl, M., Gassmann, O.: System dynamics for corporate business model innovation. Electron Markets (2019). https://doi.org/10.1007/s12525-019-00329-y
Morecroft, J.: Rationality in the analysis of behavioural simulation models. Management Science, 900–916 (1985)
Morecroft, J.: A critical review of diagramming tools for conceptualizing feedback system models. Dynamica 8, 20–29 (1982)
Höck, M., Voigt, K.-I.: Operations Management in Theorie und Praxis. Gabler, Wiesbaden (2008)
Gordon, T.J., Hayward, H.: Initial experiments with the cross impact matrix method of forecasting. Futures (1968). https://doi.org/10.1016/S0016-3287(68)80003-5
Saeed, M.A., Kersten, Logist, W.: Supply chain sustainability performance indicators—a content analysis based on published standards and guidelines. Logistics Res., (2017). https://doi.org/10.23773/2017_12
Blasco, J.L., King, A.: KPMG Survey of Corporate Responsibility Reporting 2017. https://home.kpmg/content/dam/kpmg/xx/pdf/2017/10/kpmg-survey-of-corporate-responsibility-reporting-2017.pdf (2017). Accessed 21 Sept 2021
Carsten Deckert (ed.): CSR und Logistik. Spannungsfelder Green Logistics und City-Logistik, 2nd edn. Gabler Verlag (2021)
GRI 201- 207: Economic. https://www.globalreporting.org/how-to-use-the-gri-standards/gri-standards-english-language/. Accessed 27 Sept 2021
GRI 301–308: Ecological Standards. https://www.globalreporting.org/how-to-use-the-gri-standards/gri-standards-english-language/ (2016). Accessed 27 Sept 2021
GRI 401—419: Social Standard. https://www.globalreporting.org/how-to-use-the-gri-standards/gri-standards-english-language/ (2016). Accessed 27 Sept 2021
Statistisches Bundesamt: Umsatz der Automobilindustrie in Deutschland von 2010 bis 2020 (in Millionen Euro) [Graph]. In Statista. https://www.bmwi.de/Redaktion/DE/Textsammlungen/Branchenfokus/Industrie/branchenfokus-automobilindustrie.html (2021). Accessed 19 Jul 2021
VCI: Umsätze der wichtigsten Industriebranchen in Deutschland in den Jahren von 2018 bis 2020 (in Milliarden Euro) [Graph]. In Statista. https://de.statista.com/statistik/daten/studie/241480/umfrage/umsaetze-der-wichtigsten-industriebranchen-in-deutschland/ (2021). Accessed 13 Oct 2021
Top-100 Automobilzulieferer 2019. https://www.automobil-industrie.vogel.de/top-100-automobilzulieferer-2019-d-43147/ (2020). Accessed 25 Oct 2021
Forbes: Größte Automobilhersteller weltweit nach Gewinn im Jahr 2020 (in Millionen US-Dollar) [Graph]. In Statista. https://de.statista.com/statistik/daten/studie/256312/umfrage/gewinn-der-weltweit-fuehrenden-automobilhersteller/ (2021). Accessed 25 Oct 2021
Handbuch für Organisationsuntersuchungen und Personalbedarfsermittlung, Berlin. https://www.orghandbuch.de/OHB/DE/ohb_pdf.pdf?__blob=publicationFile&v=28 (2018). Accessed 18 Jun 2021
Scott, J.: A matter of record. Documentary sources in social research. Polity Press, Cambridge (1990)
Joyce, A., Paquin, R.L.: The triple layered business model canvas: a tool to design more sustainable business models. J. Cleaner Prod. (2016). https://doi.org/10.1016/j.jclepro.2016.06.067
Poeppelbuss, J., Durst, C.: Smart service canvas—a tool for analyzing and designing smart product-service systems. Procedia CIRP (2019). https://doi.org/10.1016/j.procir.2019.04.077
Osterwalder, A., Pigneur, Y., Bernarda, G., Smith, A.: Value Proposition Design. Entwickeln Sie Produkte und Services, die Ihre Kunden [wirklich] wollen; beginnen Sie mit…; [die Fortsetzung des Bestsellers Business Model Generation!, 1st edn. Campus-Verlag, Frankfurt am Main (2015)
Coreynen, W., van Witteloostuijn, A., Vanderstraeten, J.: Toward servitized research: an integrated approach for sustainable product-service innovation. Sustainability (2021). https://doi.org/10.3390/su13158422
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Kretschmar, D., Niemann, J., Deckert, C., Pisla, A. (2023). Measuring the Impact of Sustainability of Product-Service-Systems. In: von Leipzig, K., Sacks, N., Mc Clelland, M. (eds) Smart, Sustainable Manufacturing in an Ever-Changing World. Lecture Notes in Production Engineering. Springer, Cham. https://doi.org/10.1007/978-3-031-15602-1_32
Download citation
DOI: https://doi.org/10.1007/978-3-031-15602-1_32
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-15601-4
Online ISBN: 978-3-031-15602-1
eBook Packages: EngineeringEngineering (R0)