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Baile W, Buckman R, Lenzi R, et al. SPIKES-A six-step protocol for delivering bad news: application to the patient with cancer. Oncologist. 2000;5(4):302–11.
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Davies, A. (2022). Breaking Bad News. In: Patel, B., Rane, A. (eds) Communication Skills for Surgeons. Springer, Cham. https://doi.org/10.1007/978-3-031-12213-2_7
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