Abstract
Enterprise Resource Planning (ERP) systems and Business Process Management Suites (BPMS) are implemented in the organization to increase efficiency, reduce costs, and increase profits. In the case of the implementation of traditionally managed business processes, the scopes of operation of both classes of systems overlap. ERP systems allow for the standardization and improvement of the implementation of repetitive, standardized business processes, and BPMS enables the identification, redesigning, implementation, and monitoring of processes execution. But does the latter still have an application in Industry 4.0 and Industry 5.0, where processes are more complex and diverse? This discussion paper provides an overview of the current state and the direction of development of two classes of information systems (IS) crucial for the management of modern organizations – ERP and BPMS – and compares the critical success factors (CSFs) of both system classes. Based on this comparison, the direction of development of both classes of systems from the point of view of business requirements is determined.
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Szelągowski, M., Berniak-Woźny, J., Lupeikiene, A. (2022). The Direction of the Future Development of ERP and BPMS: Towards a Single Unified Class?. In: Ivanovic, M., Kirikova, M., Niedrite, L. (eds) Digital Business and Intelligent Systems. Baltic DB&IS 2022. Communications in Computer and Information Science, vol 1598. Springer, Cham. https://doi.org/10.1007/978-3-031-09850-5_8
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