Abstract
The problem of processes simulation modeling is a significant issue for business analysts. Properly developed process models can be used not only to understand the process at both the operational and management level but also to identify bottlenecks and support in making decisions. The aim of this article was to classify processes from the point of view of simulation modeling using Discrete Event Simulation (DES) and System Dynamics (SD). The mentioned classification of processes is based on the Process Classification Framework (PCF) methodology developed by the American Productivity & Quality Center (APQC) organization. The literature studies of articles were carried out, in which processes were modeled using the methods above. For the DES method, 129 articles were analyzed, and then the processes were assigned to the appropriate category, while in the case of SD, 138 articles were analyzed, which were then also assigned to the proper process category.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Hammer, M.: Reengineering work: donât automate, obliterate. Harvard Business Review (1990)
Grajewski, P.: Organizacja procesowa, Polskie Wydawnictwo Ekonomiczne, Warszawa (2016)
Davenport, T.H.: Process Innovation: Reengineering Work through Information Technology. Harvard Business Press, Boston (1993)
StabryĆa, A.: Analiza systemowa procesu zarzÄ dzania (1984)
Aguilar-SavĂ©n, R.S.: Business process modelling: review and framework. Int. J. Prod. Econ. 90, 129â149 (2004)
Giaglis, G., Paul, R., Doukidis, G.: Simulation for intra- and inter-organisational business process modelling. In: Proceedings Winter Simulation Conference (2000)
Browning, T.R.: On the alignment of the purposes and views of process models in project management. J. Oper. Manag. 28, 316â332 (2010)
Barnett, M.W.: Modeling & simulation in business process management. 10 (2003)
Porter, M.E.: Competitive Advantage: Creating and Sustaining Superior Performance. Free Press, New York (1985)
Siemionek, M., Siemionek, A.: Strategiczna karta wynikĂłw jako narzÄdzie wspomagajÄ ce nadzĂłr korporacyjny. Studia Prawno-Ekonomiczne 93, 301â312 (2014)
Harvard Business Review. https://hbr.org/1985/09/the-hidden-factory. Accessed 11 Oct 2021
Ossowski, M.: Identyfikacja i klasyfikacja procesĂłw w przedsiÄbiorstwie. ZarzÄ dzanie i Finanse 10, 297â312 (2012)
Jahangirian, M., Eldabi, T., Naseer, A., Stergioulas, L.K., Young, T.: Simulation in manufacturing and business: a review. Eur. J. Oper. Res. 203, 1â13 (2010)
Jun, J.B., Jacobson, S.H., Swisher, J.R.: Application of discrete-event simulation in health care clinics: a survey. J. Oper. Res. Soc. 50, 109â123 (1999)
Karnon, J., Stahl, J., Brennan, A., Caro, J.J., Mar, J., Möller, J.: Modeling using discrete event simulation: a report of the ISPOR-SMDM modeling good research practices task Force-4. Value Health 15, 821â827 (2012)
Zhang, X.: Application of discrete event simulation in health care: a systematic review, BMC Health Serv. Res. 687 (2018)
Ferro, R., Cordeiro, G.A., Ordoñez, R.E.C.: Dynamic modeling of discrete event simulation. In: Proceedings of the 10th International Conference on Computer Modeling and Simulation - ICCMS 2018, pp. 248â252 (2018)
Morgan, J.S., Howick, S., Belton, V.: A toolkit of designs for mixing discrete event simulation and system dynamics. Eur. J. Oper. Res. 257, 907â918 (2017)
Hell, M., PetriÄ, L.: System dynamics approach to TALC modeling. Sustainability 4803 (2021)
Derksen, C., Branki, C., Unland, R.: A framework for agent-based simulations of hybrid energy infrastructures. In: Federated Conference on Computer Science and Information Systems (FedCSIS), 2012, vol. 7 (2012)
Macal, C.M., North, M.J.: Tutorial on agent-based modelling and simulation. J. Simul. 4, 151â162 (2010)
Ruan, K.: Digital Asset Valuation and Cyber Risk Measurement. In: Chapter 4 - Cyber Risk Measurement in the Hyperconnected World. pp. 75â86. Academic Press (2019)
Levy, G.: Computational Finance Using C and C#, 2nd edn. Academic Press (2016)
Johansen, A.M.: Monte Carlo Methods, International Encyclopedia of Education, 3rd edn., pp. 296â303. Elsevier, Red. Oxford (2010)
Eldabi, T., Jahangirian, M., Naseer, A., Stergioulas, L., Young, T., Mustafee, N.: A survey of simulation techniques in commerce and defence. Eur. J. Oper. Res. 203, 2275â2284 (2008)
APQCâs Process Classification Framework (PCF)Âź. https://www.apqc.org/resource-library/resource-listing/apqc-process-classification-framework-pcf-cross-industry-excel-7. Accessed 10 Sep 2020
WzĂłr na minimalnÄ liczebnoĆÄ prĂłby. https://www.naukowiec.org/wzory/metodologia/minimalna-liczebnosc-proby_902.html. Accessed 11 Oct 2021
Acknowledgement
The research was carried out as part of the Applied Doctorate Program of the Ministry of Education and Science carried out in the years 2020-2024 (Agreement No. DWD/4/232020).
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Krzywy, J.J., Hell, M. (2022). Classification of Process from the Simulation Modeling Aspect - System Dynamics and Discrete Event Simulation. In: Machado, J., et al. Innovations in Mechatronics Engineering II. icieng 2022. Lecture Notes in Mechanical Engineering. Springer, Cham. https://doi.org/10.1007/978-3-031-09385-2_8
Download citation
DOI: https://doi.org/10.1007/978-3-031-09385-2_8
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-09384-5
Online ISBN: 978-3-031-09385-2
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)