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Adoption of Artificial Intelligence Technologies by Often Marginalized Populations

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Social Vulnerability to COVID-19

Abstract

Artificial Intelligence (AI) has found its application in many aspects of our lives. The COVID-19 pandemic has further allowed AI to play an increasingly important and beneficial role in our society, but it has also exposed the limitation of AI, particularly related to marginalized populations. This chapter first provides an overview of AI and equity pre-COVID, and then discusses what we know about AI during COVID-19. At the end, we conduct a systematic literature review to examine marginalized populations and their use of AI technologies during COVID-19. The populations examined in this review are children, older adults, people with disabilities, racial and ethnic minorities (in a country or region), low-income, gender, or general marginalized populations. The results indicate a huge gap for research on the use, adoption, and perception of AI technologies by communities that have previously experienced inequities in AI and COVID-19.

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Acknowledgements

Bennett et al. (2020). NSF CONVERGE Working Group, COVID-19 Global Research Registry for Public Health and Social Sciences Technological Innovations in Response to COVID-19. This COVID-19 Working Group effort was supported by the National Science Foundation-funded Social Science Extreme Events Research (SSEER) Network and the CONVERGE facility at the Natural Hazards Center at the University of Colorado Boulder (NSF Award #1841338).

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Yuan, X., Bennett Gayle, D., Knight, T., Dubois, E. (2023). Adoption of Artificial Intelligence Technologies by Often Marginalized Populations. In: Yuan, X., Wu, D., Bennett Gayle, D. (eds) Social Vulnerability to COVID-19. Synthesis Lectures on Information Concepts, Retrieval, and Services. Springer, Cham. https://doi.org/10.1007/978-3-031-06897-3_3

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