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Knowledge Management by Firms: A Systematic Review

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Digital Economy, Business Analytics, and Big Data Analytics Applications

Part of the book series: Studies in Computational Intelligence ((SCI,volume 1010))

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Abstract

Knowledge management is well researched topic in the empirical as well as theoretical literature. The purpose of this study was to understand the literature that has already been published in the field of knowledge management especially related to firms. The literature mainly focused on knowledge management and organizational performance. While reviewing the literature it has been observed that leadership play a significant role in developing the culture for learning and knowledge management. The systematic review identified several research streams and has identified several inconsistencies which raise certain ambiguities and open the doors for research. The purpose of this study is to understand the new directions that can be set through the review of existing literature in the field of knowledge management. For the said purpose a systematic review was conducted. The articles were initially collected based on key words knowledge management and firm performance. While filtering the articles all the articles related to other fields were removed and finally 75 chosen articles were kept on the basis of which the analysis has been made. The study opened the horizons for future research and concluded that knowledge management in becoming more and more important for the sustainability, survival, and performance of businesses.

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Authors and Affiliations

  1. Faculty of Business, Al-Zaytoonah University of Jordan, Amman, Jordan

    Enas Al-lozi

  2. Faculty of Business, The University of Jordan, Amman, Jordan

    Ra’ed Masa’deh

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  1. Enas Al-lozi
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  1. Business Analytics and Information Systems, Faculty of Business, Al-Zaytoonah University of Jordan, Amman, Jordan

    Saad G. Yaseen

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Al-lozi, E., Masa’deh, R. (2022). Knowledge Management by Firms: A Systematic Review. In: Yaseen, S.G. (eds) Digital Economy, Business Analytics, and Big Data Analytics Applications. Studies in Computational Intelligence, vol 1010. Springer, Cham. https://doi.org/10.1007/978-3-031-05258-3_11

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