Abstract
Medical service quality is one of the major factors upon which Quality of Life Index is calculated. In this paper, we propose a Multicriteria Data-Driven Decision Support (MDDDS) model for a patient who explores medical database to make a decision on selecting the best medical professional specializing in his or her disease. Optimization of the decision relies on the data-driven collection about the particular disease’s stage and suitability to the efficiency of the medicament recommended by the doctor. Comparison of the medical service quality is based on popularity of the medicament prescribed by other medical professionals and other patients comments suffering from the disease and being ordered the same medicament. Efficiency of the approach proposed has a pragmatic nature such that it can be applied by medical clinics, hospitals and other healthcare institutions as well. We trust that the data collected by our MDDDS model is found of the greatest importance by the patients while seeking a reliable and high-quality healthcare service. Our findings based on the real data simulation indicate that implementation of HMM and Viterbi’s algorithm gives a very promising results in optimization of the patient’s decision process as regardless of the data including the disease entities, the number of the medical service providers, we achieve ambiguous outcome, which in each case allows the patient to make a reliable and firm decision of which doctor is the most successful in treating a particular disease entity.
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Acknowledgment
This work was supported in part by a grant from COST Action CA18231 Multi3Generation: Multi-task, Multilingual, Multi-modal Language Generation founded by COST (European Cooperation in Science and Technology).
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Mizera-Pietraszko, J., Tancula, J. (2022). Viterbi Algorithm and HMM Implementation to Multicriteria Data-Driven Decision Support Model for Optimization of Medical Service Quality Selection. In: Barolli, L., Hussain, F., Enokido, T. (eds) Advanced Information Networking and Applications. AINA 2022. Lecture Notes in Networks and Systems, vol 450. Springer, Cham. https://doi.org/10.1007/978-3-030-99587-4_30
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