Abstract
This chapter introduces business process design approaches. After the introduction, process identification challenges are presented, along with activity identification, considering different concerns. Then, we present a method to design business processes. We explain how the core elements of a business process are elicited using a facilitator tool to be used by the business process stakeholders. From the elicited core elements two sequential stages are then triggered: (i) the business process discovery (in Sect. 8.2.3) using the SemantifyingBPMN framework and (ii) the business process enrichment (in Sect. 8.2.4). The SemantifyingBPMN framework is publicly available at https://github.com/SemantifyingBPMN/SemantifyingBPMN. Finally, Sect. 8.2.5 shows how a discovered (and enriched) business process could be experimented by stakeholders to enable better feedback and therefore minimize misunderstandings.
INESC-ID, Lisbon, Portugal Instituto Superior Tcnico, University of Lisbon, Lisboa, Portugal
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Guerreiro, S., Vasconcelos, A., Sousa, P. (2022). Business Process Design. In: Enterprise Architecture and Cartography. The Enterprise Engineering Series. Springer, Cham. https://doi.org/10.1007/978-3-030-96264-7_8
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DOI: https://doi.org/10.1007/978-3-030-96264-7_8
Publisher Name: Springer, Cham
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