Abstract
There is a general assumption that when it comes to possession of nonverbal skills, having more skill is better. This chapter argues that some nonverbal/emotional skills may actually be curvilinear (inverted U-shaped distribution), with a moderate, or “optimal” level of skill possession. For example, too little emotional control, or too much of it, may be dysfunctional. The same curvilinear relationship may hold for skill in expressing (encoding) and decoding emotions. In actuality, there needs to be some balance among the various nonverbal cues in order to be truly emotionally competent. Research results are discussed as well as implications for training nonverbal and emotional skills.
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Riggio, R.E., Crawley, A. (2022). Nonverbal Skills in Relationships: Too Little or Too Much May Be a Bad Thing. In: Sternberg, R.J., Kostić, A. (eds) Nonverbal Communication in Close Relationships. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-94492-6_13
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