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Expanding Modeling Notations: Requirements for Creative Process Modeling

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Business Process Management Workshops (BPM 2021)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 436))

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Abstract

Creativity is a common aspect of business processes and thus needs a proper representation through process modeling notations. However, creative processes constitute highly flexible process elements, as new and unforeseeable outcome is developed. This presents a challenge for modeling languages. Current methods representing creative-intensive work are rather less able to capture creative specifics which are relevant to successfully run and manage these processes. We outline the concept of creative-intensive processes and present an example from a game design process in order to derive critical process aspects relevant for its modeling. Six aspects are detected, with first and foremost: process flexibility, as well as temporal uncertainty, experience, types of creative problems, phases of the creative process and individual criteria. By first analyzing what aspects of creative work modeling notations already cover, we further discuss which modeling extensions need to be developed to better represent creativity within business processes. We argue that a proper representation of creative work would not just improve the management of those processes, but can further enable process actors to more efficiently run these creative processes and adjust them to better fit to the creative needs.

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Acknowledgements

This work was supported by the German Federal Ministry of Education and Research (BMBF), grant number 16DII127 (Weizenbaum-Institute). We like to thank Friedrich Schadow for his in-depth input about level design within digital game design. We further like to thank Stefan Seidel and Thomas Grisold on their conceptual input during the data acquisition.

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Authors and Affiliations

  1. Chair of Business Informatics, University of Potsdam, Potsdam, Germany

    Jennifer Haase, Christof Thim & Benedict Bender

  2. Weizenbaum-Institute for a Digitized Society, Berlin, Germany

    Jennifer Haase & Benedict Bender

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  1. Jennifer Haase
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  2. Christof Thim
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Correspondence to Jennifer Haase .

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Editors and Affiliations

  1. Sapienza University of Rome, Rome, Italy

    Andrea Marrella

  2. University of St. Gallen, St. Gallen, Switzerland

    Barbara Weber

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Haase, J., Thim, C., Bender, B. (2022). Expanding Modeling Notations: Requirements for Creative Process Modeling. In: Marrella, A., Weber, B. (eds) Business Process Management Workshops. BPM 2021. Lecture Notes in Business Information Processing, vol 436. Springer, Cham. https://doi.org/10.1007/978-3-030-94343-1_15

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  • DOI: https://doi.org/10.1007/978-3-030-94343-1_15

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