Abstract
The objective of this anthology is to explain how to maintain sound companies. The editors claim that many of the companies hit by the ongoing pandemic (2021: COVID-19) “may not survive the crisis”. Their research revealed a shortage of tools concerning SMEs, and there seems to be a lack of practical frameworks, which are directly applicable for SMEs. The anthology aims at responding to this unsatisfactory situation. Knowing the tools provided by ISO one is inclined to be more hopeful. This chapter focuses on preparing for crises by enhancing resilience as defined by ISO standards, and adopting management disciplines that contribute towards preparing for crisis, with an emphasis on business continuity management. This chapter will offer advice on how to prepare your organization to respond to a disruption and enhance resilience through business continuity management processes as defined by ISO 22301:2019. A road map to enhancing resilience by establishing business continuity management and its processes is presented to the reader.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
Internationale Standards für die Führung und Leitung im Einsatz und für das Krisenmanagement (international benchmarks for leadership and management in action and for crisis management) by Fritzen, Benno, Ltd. Branddirektor a.D—Fritzen is Chairman of the DIN technical committee NA 031-05-02 AA Organisations—und Steuerungsnormen für den Bevölkerungsschutz.
- 2.
Note 1 to entry: An emergency is usually a disruption or condition that can often be anticipated or prepared for, but seldom exactly foreseen.
- 3.
The reader should note that the definition of risk in ISO 31000:2018 Risk management—Guidelines includes effects that can be positive, negative or both. These effects can address, create or result in opportunities and threats (clause 3.1). The reference to risks and opportunities is an inconsistency throughout ISO Management System Standards and is therefore not necessary.
- 4.
German Corporate Governance Codex edition 2019-12-16 published in BAnz (Bundesanzeiger) AT 20.03.2020, B3, p. 3 (principle (Grundatz) 4, principle 5, recommendation (Empfehlung) A.2) and p. 6 (principle 14, recommendation D.3).
References
Auxilium Management Service. (2020, December). Executive summary number 14. Resilience, integrated management system and business continuity. Retrieved from http://herdmann.de/pdf/Executive%20Summary%2014%20-%202020%20DEC.pdf
Cambridge Dictionary. (2021, April). Retrieved from https://dictionary.cambridge.org/dictionary/english/crisis
Deutscher Corporate Governance Kodex edition (2019, December 16).
Döhring, U., & Brösel, G. (2020). (Wöhe)Einführung in die Allgemeine Betriebswirtschaftslehre—Introduction to business economics (27th ed., p. 71). Vahlen.
Fritzen in BrandSchutz Deutsche Feuerwehr-Zeitung. (2020). Stuttgart (pp. 980–983).
Herdmann, F. (2019). Handing knowledge risk management supported by ISO standards, chapter 2, figure 2. In S. Durst & T. Henschel (Eds.), Knowledge risk management—From theory to praxis. Springer.
Herdmann, F., & Midler, S. (2020). Three steps to business continuity—Aligning to ISO 22301. Beuth.
ISO. (2018). The integrated use of management system standards (IUMSS) (2nd ed.). ISO.
ISO 22300:2018. (2018). Security and resilience—Terminology and ISO 28002:2011 Security management systems for the supply chain—Development of resilience in the suppl chain—Requirements with guidance for use, Geneva.
ISO 22301:2019. (2019). Security and resilience—Business continuity management systems—Requirements, Geneva.
ISO 22313:2020. (2020). Security and resilience—Business continuity management systems—Guidance on the use of ISO 22301, Geneva.
ISO 22316:2017. (2017). Security and resilience—Organizational resilience—Principles and attributes, Geneva.
ISO Online Browsing Platform. (n.d.). Retrieved from https://www.iso.org/obp/ui#search
ISO//TS 24520:2017. (2019). Service activities relating to drinking water supply systems and wastewater system—Crisis management—Good practice for technical aspects, Geneva 2017 and ISO 24513:2019 Service activities relating to drinking water supply, wastewater and stormwater systems—Vocabulary, Geneva.
ISO/CD 22361:2020. (2020, October 29). Security and resilience—Crisis Management—Guidelines for a strategic capability [draft, Geneva].
IWA 31:2020. (2020). Risk management—Guidelines on using ISO 31000 in management systems, Geneva.
List of management system standards published on the ISO website. (n.d.). Retrieved from www.iso.org/management-system-standards-list.html
macmillan dictionary blog. (2021, April). Retrieved from https://www.macmillandictionaryblog.com/resilient#:~:text=Origin%20of%20the%20word,to%20mean%20%27springing%20back%27
Merriam-Webster. (2021, April). Retrieved from https://www.merriam-webster.com/dictionary/crisis#h1
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this chapter
Cite this chapter
Herdmann, F. (2022). Preparing for Crises: Enhancing Resilience. In: Durst, S., Henschel, T. (eds) Crisis Management for Small and Medium-Sized Enterprises (SMEs). Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-030-91727-2_12
Download citation
DOI: https://doi.org/10.1007/978-3-030-91727-2_12
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-91726-5
Online ISBN: 978-3-030-91727-2
eBook Packages: Business and ManagementBusiness and Management (R0)