Skip to main content

A Model to Manage Organizational Collaborative Networks in a Pandemic (Covid-19) Context

  • Conference paper
  • First Online:
Smart and Sustainable Collaborative Networks 4.0 (PRO-VE 2021)

Part of the book series: IFIP Advances in Information and Communication Technology ((IFIPAICT,volume 629))

Included in the following conference series:

Abstract

The pandemics situation has brought unforeseen challenges to all organizations at a global scale. While some strongly profit from it, others thrive to survive or already died. In such times the bulk of leadership and management related skills, gains a disproportional importance especially for organizations where most of their workforce strongly depends on remote collaboration. Being aware of the difficulties to manage collaboration within and between teams in “normal times”, the “still” ongoing situation has only brought more complexity to organizations in that aspect. In this work is proposed a model to manage organizational remote collaborative networks in order to identify collaboration extremes (lack of collaboration, or collaborative overload) which emerges as people work together in projects or operations, developed based in three pillars (collaborative networks, social network analysis, and business intelligence). A real case study is presented to illustrate the functioning principles of the model.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 189.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 249.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 249.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Harris, T.F., Yelowitz, A., Courtemanche, C.: Did COVID-19 change life insurance offerings? IZA Discussion Paper No. 13912. https://ssrn.com/abstract=3743136. Accessed 08 Mar 2021

  2. Marois, G., Muttarak, R., Scherbov, S.: Assessing the potential impact of COVID-19 on life expectancy. PLoS ONE 15(9), e0238678 (2020)

    Google Scholar 

  3. Hamouche, S.: COVID-19 and employees’ mental health: stressors, moderators, and agenda for organizational actions. Emerald Open Res. 2, 15 (2020)

    Article  Google Scholar 

  4. Friar, J.: Competitive advantage through product performance innovation in a competitive market. J. Prod. Innov. Manage. 12, 33–42 (2003)

    Article  Google Scholar 

  5. Nunes, M., Abreu, A.: Managing open innovation project risks based on a social network analysis perspective. Sustainability 12, 3132 (2020)

    Article  Google Scholar 

  6. Nunes, M., Abreu, A.: A model to support OI collaborative risks applying social network analysis. In: Camarinha-Matos, L.M., Afsarmanesh, H., Ortiz, A. (eds.) PRO-VE 2020. IAICT, vol. 598, pp. 324–335. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-62412-5_27

    Chapter  Google Scholar 

  7. Tannenbaum, S.I., Traylor, A.M., Thomas, E.J., et al.: Managing teamwork in the face of pandemic: evidence-based tips. BMJ Qual. Safe. 30, 59–63 (2021)

    Article  Google Scholar 

  8. Kaushik, M., Guleria, N.: The impact of pandemic COVID -19 in workplace. Eur. J. Bus. Manage 12(15) (2020). https://iiste.org/Journals/index.php/EJBM/article/view/52883. Accessed 25 Mar 2021

  9. Cross, R., Rebele, R., Grant, A.: Collaborative overload. Harv. Bus. Rev. 94, 74–79 (2016)

    Google Scholar 

  10. Camarinha-Matos, L.M., Afsarmanesh, H.: Collaborative networks. In: Wang, K., Kovacs, G.L., Wozny, M., Fang, M. (eds.) PROLAMAT 2006. IIFIP, vol. 207, pp. 26–40. Springer, Boston, MA (2006). https://doi.org/10.1007/0-387-34403-9_4

    Chapter  Google Scholar 

  11. Rindfleisch, A.: Organizational trust and interfirm cooperation: an examination of horizontal versus vertical alliances. Mark. Lett. 11, 81–95 (2000)

    Article  Google Scholar 

  12. Schalk, R., Curşeu, P.: Cooperation in organizations. J. Manage. Psychol. 25, 453–459 (2010)

    Google Scholar 

  13. Abreu, A., Nunes, M.: Model to estimate the project outcome’s likelihood based on social networks analysis. KnE Eng. 5(6), 299–313 (2020)

    Google Scholar 

  14. Blacker, K, McConnell, P.: People Risk Management: A Practical Approach to Managing the Human Factors That Could Harm Your Business. Kogan Page Publishers, CPI Group (UK), Ltd, Croydon (2015)

    Google Scholar 

  15. Krivkovich, A., Levy, C.: Managing the people side of risk. McKinsey Global Institute (2015). https://www.mckinsey.com/business-functions/risk/our-insights/managing-the-people-side-of-risk. Accessed 15 Feb 2019

  16. Nunes, M., Abreu, A.: Applying social network analysis to identify project critical success factors. Sustainability 12, 1503 (2020)

    Article  Google Scholar 

  17. Krackhardt, D., Hanson, J.: Informal Networks the Company behind the Charts. Harvard College Review, Massachusetts (1993). https://www.andrew.cmu.edu/user/krack/documents/pubs/1993/1993%20Informal%20Networks.pdf. Accessed 5 Mar 2018

  18. Cross, R., Parker, A.: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations. Harvard Business School Press, Boston (2004)

    Google Scholar 

  19. Wasserman, S., Faust, K.: Social network analysis in the social and behavioral sciences. In: Social Network Analysis: Methods and Applications. Cambridge University Press, Cambridge, pp. 1–27 (1994). ISBN 9780521387071.

    Google Scholar 

  20. Liaquat, H., Wu, A., Choi, B.: Measuring coordination through social networks. In: Proceedings of the ICIS 2006 Proceedings, Milwaukee, Wisconsin, USA, 10–13 December 2006

    Google Scholar 

  21. Freeman, L.: Centrality in social networks conceptual clarification. Soc. Netw. 1, 215–239 (1979)

    Article  Google Scholar 

  22. Rouhani, S., Asgari, S., Mirhosseini, V.: Review study: business intelligence concepts and approaches. Am. J. Sci. Res. 50, 62–75 (2012). ISSN 1450-223X

    Google Scholar 

  23. Rad, R.: Microsoft SQL Server Business Intelligence Development Beginner’s Guide. Packt Publishing, Birmingham (2014)

    Google Scholar 

  24. Dedić, N., Stanier, C.: Measuring the success of changes to existing business intelligence solutions to improve business intelligence reporting. In: Tjoa, A.M., Xu, L.D., Raffai, M., Novak, N.M. (eds.) CONFENIS 2016. LNBIP, vol. 268, pp. 225–236. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-49944-4_17

    Chapter  Google Scholar 

  25. Ponnambalam, K.: Business analytics foundations: descriptive, exploratory, and explanatory analytics (2020). https://www.linkedin.com/learning/business-analytics-foundations-descriptive-exploratory-and-explanatory-analytics/stages-of-business-analytics?u=77012418. Accessed 29 Mar 2020

  26. Nunes, M., Abreu, A., Saraiva, C.: Identifying project corporate behavioral risks to support long-term sustainable cooperative partnerships. Sustainability 13, 6347 (2021)

    Article  Google Scholar 

  27. Nunes, M., Abreu, A., Saraiva, C.: A model to manage cooperative project risks to create knowledge and drive sustainable business. Sustainability 13, 5798 (2021)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding authors

Correspondence to Marco Nunes , António Abreu or Jelena Bagnjuk .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 IFIP International Federation for Information Processing

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Nunes, M., Abreu, A., Bagnjuk, J. (2021). A Model to Manage Organizational Collaborative Networks in a Pandemic (Covid-19) Context. In: Camarinha-Matos, L.M., Boucher, X., Afsarmanesh, H. (eds) Smart and Sustainable Collaborative Networks 4.0. PRO-VE 2021. IFIP Advances in Information and Communication Technology, vol 629. Springer, Cham. https://doi.org/10.1007/978-3-030-85969-5_21

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-85969-5_21

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-85968-8

  • Online ISBN: 978-3-030-85969-5

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics