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How Does IOS-Enabled Business Intelligence Enhance Supply Chain Performance?

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Responsible AI and Analytics for an Ethical and Inclusive Digitized Society (I3E 2021)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12896))

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Abstract

This study examines the mechanisms through which IOS-enabled business intelligence enhances supply chain performance of organizations. The study proposes that IOS-enabled business intelligence first impacts information exchange, coordination and integration capabilities, which subsequently enhance supply chain responsiveness and supply chain performance. A research model examining the proposed relationships was developed and tested using data from retail organizations operating in an emerging African country. Data analysis through partial least squares structural equation modelling confirmed that IOS-enabled business intelligence allowed firms to obtain information exchange, coordination, integration and supply chain responsiveness capabilities. With the exception of integration capabilities, supply chain capabilities directly enhanced supply chain performance as well. Finally, supply chain responsiveness partially mediated the relationship between information exchange capabilities and supply chain performance and fully mediated the relationship between integration capabilities and supply chain performance. The implications of these findings are discussed.

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Authors and Affiliations

  1. Kwame Nkrumah University of Science and Technology, Kumasi, Ghana

    Caleb Amankwaa Kumi, David Asamoah & Benjamin Agyei-Owusu

Authors
  1. Caleb Amankwaa Kumi
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  2. David Asamoah
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  3. Benjamin Agyei-Owusu
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Corresponding author

Correspondence to Benjamin Agyei-Owusu .

Editor information

Editors and Affiliations

  1. National University of Ireland, Galway, Galway, Ireland

    Denis Dennehy

  2. National University of Ireland, Galway, Galway, Ireland

    Anastasia Griva

  3. Athens University of Economics and Business, Athens, Greece

    Nancy Pouloudi

  4. Swansea University, Swansea, UK

    Yogesh K. Dwivedi

  5. University of Agder, Kristiansand, Norway

    Ilias Pappas

  6. University of Turku, Turku, Finland

    Matti Mäntymäki

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Kumi, C.A., Asamoah, D., Agyei-Owusu, B. (2021). How Does IOS-Enabled Business Intelligence Enhance Supply Chain Performance?. In: Dennehy, D., Griva, A., Pouloudi, N., Dwivedi, Y.K., Pappas, I., Mäntymäki, M. (eds) Responsible AI and Analytics for an Ethical and Inclusive Digitized Society. I3E 2021. Lecture Notes in Computer Science(), vol 12896. Springer, Cham. https://doi.org/10.1007/978-3-030-85447-8_37

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  • DOI: https://doi.org/10.1007/978-3-030-85447-8_37

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-85446-1

  • Online ISBN: 978-3-030-85447-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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