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Investigating the Usability of Government Applications for Elderlies in the Kingdom of Saudi Arabia

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Mobile Web and Intelligent Information Systems (MobiWIS 2021)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12814))

Abstract

There will be relatively more older adults worldwide than there were in the past in the twenty-first century. Saudi Arabia is a nation where the elderlies are increasing. Also, technology will expand and grow in this era at an unprecedented rate. Mobile applications could help elderly individuals, but they need to be usable and personalized to adopt. The study will aim to investigate the usability of mobile government applications popular in Saudi Arabia. First by a structured questionnaire with Saudi older adults to assist the user experience. The usability attributes also will be evaluated and tested in the research methodology, such as effectiveness, efficiency, satisfaction. The general basis for this study will be to enable the elderly to access better the benefits of using smartphones and applications, as this has positive effects on mental performance and the adoption of healthier lifestyles by improving access to health information and applications and supporting more independence. The result will highlight the need to develop government application interfaces to meet older adults’ usability attributes in Saudi Arabia.

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Author information

Authors and Affiliations

  1. College of Computer and Information Sciences, Imam Mohammad Ibn Saud Islamic University, Riyadh, Kingdom of Saudi Arabia

    Arwa AlMuaybid & Lulwah AlSuwaidan

Authors
  1. Arwa AlMuaybid
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  2. Lulwah AlSuwaidan
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Corresponding authors

Correspondence to Arwa AlMuaybid or Lulwah AlSuwaidan .

Editor information

Editors and Affiliations

  1. Concordia University, Montreal, QC, Canada

    Jamal Bentahar

  2. University of Bradford, Bradford, UK

    Irfan Awan

  3. Oxford Brookes University, Oxford, UK

    Muhammad Younas

  4. Kristiania University College, Oslo, Norway

    Tor-Morten Grønli

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AlMuaybid, A., AlSuwaidan, L. (2021). Investigating the Usability of Government Applications for Elderlies in the Kingdom of Saudi Arabia. In: Bentahar, J., Awan, I., Younas, M., Grønli, TM. (eds) Mobile Web and Intelligent Information Systems. MobiWIS 2021. Lecture Notes in Computer Science(), vol 12814. Springer, Cham. https://doi.org/10.1007/978-3-030-83164-6_5

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  • DOI: https://doi.org/10.1007/978-3-030-83164-6_5

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-83163-9

  • Online ISBN: 978-3-030-83164-6

  • eBook Packages: Computer ScienceComputer Science (R0)

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