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Organizational Effectiveness: A Critical Review of the Proposals for Conceptualization and Measurement of the Construct

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Assessing Organizational Behaviors

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Abstract

Human performance in organizations has received great attention from publications while the space dedicated to the performance of organizations themselves is more timid. The literature has shown that organizational performance (effectiveness) is a construct related to different domains of organizational activities, comprising multiple approaches. This variety of approaches seems to be due to the fact that the criteria that define organizational effectiveness are the result of individual values and preferences. With regard to the issue of measuring organizational effectiveness, international studies have focused on two aspects: instruments oriented by the social, economic, systemic and political dimensions or by the socio-technical orientation, market orientation and economic-financial or competitive orientation dimensions. Given these perspectives and diversity, this chapter aims to examine the international (and, eventually, the national) literature on theoretical/conceptual development and on empirical investigations related to the organizational effectiveness construct, with a focus on measurement models.

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Authors and Affiliations

  1. Federal University of Uberlândia, Uberlândia, MG, Brazil

    Sinésio Gomide Júnior, Diogo Freitas Pereira Gomes, Susiley Correa Costa & Áurea de Fátima Oliveira

Authors
  1. Sinésio Gomide Júnior
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  2. Diogo Freitas Pereira Gomes
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  3. Susiley Correa Costa
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  4. Áurea de Fátima Oliveira
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Editor information

Editors and Affiliations

  1. Department of Human Sciences & Philosophy, State University of Feira de Santana, Feira de Santana, Bahia, Brazil

    Magno Oliveira Macambira

  2. Department of Psychology, Pontifical Catholic University of Goiás, Goiânia, Goiás, Brazil

    Helenides Mendonça

  3. Institute of Psychology, University of Brasília, Brasília, Brasília, Brazil

    Maria das Graças Torres Paz

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Gomide Júnior, S., Gomes, D.F.P., Costa, S.C., Oliveira, Á.d.F. (2022). Organizational Effectiveness: A Critical Review of the Proposals for Conceptualization and Measurement of the Construct. In: Macambira, M.O., Mendonça, H., Paz, M.d.G.T. (eds) Assessing Organizational Behaviors. Springer, Cham. https://doi.org/10.1007/978-3-030-81311-6_11

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