Skip to main content
SpringerLink
Log in

Examining the Cultural Differences of Users’ Characteristics Between the United States and Japan Related to User Interface Design

  • Conference paper
  • First Online:
Advances in Physical, Social & Occupational Ergonomics (AHFE 2021)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 273))

Included in the following conference series:

  • 1281 Accesses

Abstract

This study aims to grasp the differences in user characteristics related to user interface (UI) design from the perspective of cultural differences and examine how to approach UI design. This study mainly focused on the cultural differences between the United States and Japan to examine UI design that takes cultural differences into account. Based on the following six cultural differences between the United States and Japan, differences in user characteristics related to UI design were examined, and how to approach UI design considering cultural differences was examined: (1) short-term or long-term orientation, (2) individualism or totalism, (3) having control of the environment or acceptance of a given environment, (4) preferring change or being risk-averse and seeking for stability, (5) emphasizing the value of time or the value of human relation, and (6) low- or high-context culture.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Petrie, H., Weber, G., Darzentas, J.: Designing for accessibility. In: Bernhaupt, R., Dalvi, G., Joshi, A., Balkrishan, D.K., O’Neill, J., Winckler, M. (eds.) INTERACT 2017. LNCS, vol. 10516, pp. 387–390. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-68059-0_36

    Chapter  Google Scholar 

  2. Cyr, D., Trevor-Smith, H.: Localization of web design: an empirical comparison of German, Japanese, and United States web site characteristics. J. Am. Soc. Inform. Sci. Technol. 55(13), 1199–1208 (2004)

    Article  Google Scholar 

  3. Doi, T., Murata, A.: Cross-cultural analysis of top page design among Brazilian, Chinese, Japanese and United States web sites. In: Goossens, R.H.M., Murata, A. (eds.) AHFE 2019. AISC, vol. 970, pp. 609–620. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-20145-6_61

    Chapter  Google Scholar 

  4. Barber, W., Badre, A.N.: Culturability: the merging of culture and usability. In: Proceedings of 4th Conference on Human Factors and the Web (1998)

    Google Scholar 

  5. Marcus, A., Gould, E.W.: Cultural dimensions and global web user-interface design. Interactions 7(4), 33–46 (2000)

    Article  Google Scholar 

  6. Alexander, R., Murray, D., Thompson, N.: Cross-cultural web usability model. In: Bouguettaya, A., et al. (eds.) WISE 2017. LNCS, vol. 10570, pp. 75–89. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-68786-5_6

    Chapter  Google Scholar 

  7. Alexander, R., Murray, D., Thompson, N.: Cross-cultural web design guidelines. In: Proceedings of the 14th International Web for All Conference on The Future of Accessible Work, 10 p. ACM (2017)

    Google Scholar 

  8. Zhou, Q., DeSantis, R.: Usability issues in city tourism website design: a content analysis. In: 2005 IEEE International Professional Communication Conference Proceedings, pp. 789–796 (2005)

    Google Scholar 

  9. Fang, X., Rau, P.P.: Culture differences in design of portal sites. Ergonomics 46(1–3), 242–254 (2003)

    Article  Google Scholar 

  10. Doi, T., Murata, A.: Comparative analysis of website usability between United States and Japan. In: Karwowski, W., Goonetilleke, R.S., Xiong, S., Goossens, R.H.M., Murata, A. (eds.) AHFE 2020. AISC, vol. 1215, pp. 501–507. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-51549-2_66

    Chapter  Google Scholar 

  11. Hofstede, G., Hofstede, G.J., Minkov, M.: Cultures and Organizations: Software of the Mind. McGraw-Hill, New York (2010)

    Google Scholar 

  12. Kohls, L.R.: The values of Americans live by, Meridian House International (1984)

    Google Scholar 

  13. Nisbett, R.: The Geography of Thought: How Asians and Westerners Think Different-ly…and Why. Free Press (2004)

    Google Scholar 

  14. Murata, A., Doi, T.: Attitude toward long working hours from the perspectives of cross-cultural difference of viewing things and scarcity-slack relation. In: Karwowski, W., Goonetilleke, R.S., Xiong, S., Goossens, R.H.M., Murata, A. (eds.) AHFE 2020. AISC, vol. 1215, pp. 508–514. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-51549-2_67

    Chapter  Google Scholar 

  15. Meyer, E.: The culture map–Breaking through the invisible boundaries of global business, PublicAffairs (2014)

    Google Scholar 

  16. Hall, E.T.: Beyond Culture. Doubleday, New York (1976)

    Google Scholar 

  17. UX alliance: Cultural differences in usability testing around the world. http://www4.uxalliance.com/wp-content/uploads/2014/06/Cultural-differences-in-usability-testing_0.pdf

Download references

Author information

Authors and Affiliations

  1. Graduate School of Natural Science and Technology, Okayama University, 3-1-1 Tsushimanaka, Kita-ward, Okayama, Japan

    Toshihisa Doi & Atsuo Murata

Authors
  1. Toshihisa Doi
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Atsuo Murata
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Toshihisa Doi .

Editor information

Editors and Affiliations

  1. Division of Integrative Systems and Design, Hong Kong University of Science and Technology, Kowloon, Hong Kong

    Ravindra S. Goonetilleke

  2. Department of Industrial and Systems Engineering, Korea Advanced Institute of Science and Technology, Daejeon, Korea (Republic of)

    Shuping Xiong

  3. University of Latvia, Riga, Latvia

    Henrijs Kalkis

  4. University of Latvia, Riga, Latvia

    Zenija Roja

  5. University of Central Florida, Orlando, FL, USA

    Waldemar Karwowski

  6. Okayama University, Okayama, Japan

    Atsuo Murata

Rights and permissions

Reprints and permissions

Copyright information

© 2021 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Doi, T., Murata, A. (2021). Examining the Cultural Differences of Users’ Characteristics Between the United States and Japan Related to User Interface Design. In: Goonetilleke, R.S., Xiong, S., Kalkis, H., Roja, Z., Karwowski, W., Murata, A. (eds) Advances in Physical, Social & Occupational Ergonomics. AHFE 2021. Lecture Notes in Networks and Systems, vol 273. Springer, Cham. https://doi.org/10.1007/978-3-030-80713-9_49

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-80713-9_49

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-80712-2

  • Online ISBN: 978-3-030-80713-9

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics

Search

Navigation