Abstract
Drawing on the conceptual roots of posttraumatic growth, we identify two coaching interventions that help sustain growth in workplace relationships. The first intervention is targeted at developing individual and group posttraumatic growth. In the intervention peers are asked to provide coaching to help build their peers’ growth in particularly stressful circumstances. The second intervention focuses on individual and leadership growth development. In this intervention participants are asked to reflect on their pivotal career moments and strategies for career growth based on discussion of their pivotal moments. We share how these practices apply across levels of experience and responsibility within organizations, from coaching front-line employees to hi-potentials to senior leaders. These practices not only build strength within individuals, but also create broader cultures of growth and agility when used at a larger scale. For each intervention, we provide case studies that contextualize the two practices. The first occurs in a military context and the second occurs in a fortune-500 corporate context. We share how these practices can work in other contexts such as government, higher education, and non-profit environments.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
This vignette offers a composite view of a training unit in the US Navy (based on multiple ethnogrpahic visits and interviews) in which recruits face uncertainty or worry and where we introduced the peer-to-peer appreciative conversation.
- 2.
This vignette represents one example of the posttraumatic growth intervention. The names, industries, and organizations and other identifiable evidence has been changed to protect the anonymity and confidentiality of the coachee and her organization.
References
Amdurer, E. E., & Bergeron, D. (2016). Positive transformation in the face of adversity. In Academy of management Proceedings.
American Psychiatric Association. (1994). Diagnostic and statistical manual of mental disorders (4th ed.). American Psychiatric Association.
Barrett, F. J., & Fry, R. E. (2005). Appreciative inquiry: A positive approach to building cooperative capacity. Taos Institute Publications.
Boyatzis, R. E., Smith, M. L., & Blaize, N. (2006). Developing sustainable leaders through coaching and compassion. Academy of Management Learning & Education, 5(1), 8–24.
Boyatzis, R. E., Smith, M., & Van Oosten, E. (2019). Helping people change: Coaching with compassion for lifelong learning and growth. Harvard Business Review.
Bright, D. S., Powley, E. H., Fry, R. E., & Barrett, F. (2013). The generative potential of cynical conversations. In D. L. Cooperrider, D. P. Zandee, L. N. Godwin, M. Avital, & B. Boland (Eds.), Advances in appreciative inquiry (Vol. 4, pp. 135–157). Emerald Group.
Burke, J. (2017). Conceptual framework for a positive psychology coaching practice. The Coaching Psychologist, 14(1), 12.
Carmeli, A., & Gittell, J. H. (2009). High-quality relationships, psychological safety, and learning from failures in work organizations. Journal of Organizational Behavior, 30(6), 709–729.
Challburg, M., & Brown, C. C. (2016). Resilience among naval recruits: A quantitative and qualitative analysis of interventions at recruit training command and implications on fleet readiness (Master’s Thesis). Naval Postgraduate School.
Cooperrider, D. L., & Srivastva, S. (1987). Appreciative inquiry in organizational life. In W. A. Pasmore & R. W. Woodman (Eds.), Research in organizational change and development (Vol. 1, pp. 129–169). JAI Press.
Devine, M., Meyers, R., & Houssemand, C. (2013). How can coaching make a positive impact within educational settings? Procedia - Social and Behavioral Sciences, 93, 1382–1389.
Gordon, S. (2008). Appreciative inquiry coaching. International Coaching Psychology Review, 3(1), 17–29.
Grant, A. M., & Atad, O. I. (2021). Coaching psychology interventions vs. positive psychology interventions: The measurable benefits of a coaching relationship. The Journal of Positive Psychology, 2021, 1–13.
Green, S., & Palmer, S. (2019). Positive psychology coaching in practice. Routledge.
Gunty, A. L., Frazier, P. A., Tennen, H., Tomich, P., Tashiro, T., & Park, C. (2011). Moderators of the relation between perceived and actual posttraumatic growth. Psychological Trauma-Theory Research Practice and Policy, 3(1), 61–66.
Helens-Hart, R. (2018). Appreciative coaching for student academic and professional development. Communication Teacher, 32(4), 220–224.
Janse, B. (2019). Appreciative coaching. Retrieved January 29, 2021, from toolshero https://www.toolshero.com/management/appreciative-coaching/
Joseph, S. (2011). What doesn’’t kill us: The new psychology of posttraumatic growth. Basic Books.
Joseph, S., & Linley, P. A. (2006). Growth following adversity: Theoretical perspectives and implications for clinical practice. Clinical Psychology Review, 26(8), 1041–1053.
Lewis, S., Passmore, J., & Cantore, S. (2016). Appreciative inquiry for change management: Using AI to facilitate organizational development (2nd ed.). Kogan Page.
Linley, P. A., & Joseph, S. (2004). Positive change following trauma and adversity: A review. Journal of Traumatic Stress, 17(1), 11–21.
Maitlis, S. (2009). Who am I now? Sensemaking and identity in posttraumatic growth. In L. Morgan Roberts & J. E. Dutton (Eds.), Exploring positive identities and organizations: Building a theoretical and research foundation. Psychology Press.
Maitlis, S. (2020). Posttraumatic growth at work. Annual Review of Organizational Psychology and Organizational Behavior, 7, 395–419.
McMillen, J. C., & Fisher, R. H. (1998). The perceived benefit scales: Measuring perceived positive life changes after negative events. Social Work Research, 22, 173–186.
Ng, L., Bampton, C., Kautoke, S., & Cheung, G. (2019). Appreciative inquiry in psychiatry peer groups. Academic Psychiatry, 43(6), 577–580.
Orem, S. L., Binkert, J., & Clancy, A. L. (2007). Appreciative coaching: A positive process for change. Wiley.
Park, C. L., Cohen, L. H., & Murch, R. L. (1996). Assessment and prediction of stress-related growth. Journal of Personality, 64(1), 71–105.
Parker, P., Wasserman, I., Kram, K. E., & Hall, D. T. (2015). A relational communication approach to peer coaching. The Journal of Applied Behavioral Science, 51(2), 231–252.
Parker, P., Hall, D. T., Kram, K. E., & Wasserman, I. C. (2018). Peer coaching at work: Principles and practices. Stanford Business Books, an imprint of Stanford University Press.
Passmore, J., & Lai, Y. (2020). Coaching psychology: Exploring definitions and research contribution to practice. In J. Passmore & D. Tee (Eds.), Coaching researched (1st ed., pp. 3–22). Wiley.
Powley, E. H., Fry, R. E., Barrett, F. J., & Bright, D. S. (2004). Dialogic democracy meets command and control: Transformation through the appreciative inquiry summit. Academy of Management Executive, 18(3), 67–80.
Powley, E. H., Barrett, F. J., Sluss, D., & Yifeng, F. (2020). Resilience promotion: An empirical test of personal and relational resources on individual and organizational performance. [Working Paper]. Naval Postgraduate School.
Rogers, C. L. (1961). On becoming a person: A therapist’s view of psychotherapy. Houghton Mifflin Company.
Shapiro, F. (2014). Getting past your past: Take control of your life with self-help techniques from EMDR therapy. Macmillan.
Stevenson, A., & Lindberg, C. A. (Eds.). (2010). New Oxford American Dictionary (3rd ed.). Oxford University Press.
Taylor, S. N., Passarelli, A. M., & Van Oosten, E. B. (2019). Leadership coach effectiveness as fostering self-determined, sustained change. The Leadership Quarterly, 30(6), 101313.
Tedeschi, R. G. (2020). Growth after trauma: Five steps for coming out of a crisis stronger. Harvard Business Review, 98(4), 127–131.
Tedeschi, R. G., & Calhoun, L. G. (1995). Trauma and transformation: Growing in the aftermath of suffering. Thousand Oaks, CA: Sage.
Tedeschi, R. G., & Calhoun, L. G. (1996). The posttraumatic growth inventory: Measuring the positive legacy of trauma. Journal of Traumatic Stress, 9(3), 455–471.
Tedeschi, R. G., & Calhoun, L. G. (2004). Posttraumatic growth: Conceptual foundations and empirical evidence. Psychological Inquiry, 15(1), 1–18.
Tomich, P. L., & Helgeson, V. S. (2004). Is finding something good in the bad always good? Benefit finding among women with breast cancer. Health Psychology, 23(1), 16–23.
Whitney, D., & Cooperrider, D. L. (1998). The appreciative inquiry summit: Overview and applications. Employment Relations Today, 25(2), 17–28.
Further Reading
Barrett, F. J., & Fry, R. E. (2005). Appreciative inquiry: A positive approach to building cooperative capacity. Taos Institute Publications.
Janse, B. (2019). Appreciative Coaching. Retrieved January 29, 2021, from toolshero https://www.toolshero.com/management/appreciative-coaching/
Parker, P., Hall, D. T. T., Kram, K. E., & Wasserman, I. C. (2018). Peer coaching at work: Principles and practices. Stanford University Press.
Tedeschi, R. G., & Moore, B. A. (2016). The posttraumatic growth workbook: Coming through trauma wiser, stronger, and more resilient. New Harbinger Publications.
Acknowledgments
We express gratitude to David Sluss of Georgia Tech for his significant contributions of the peer-to-peer intervention.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2021 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this chapter
Cite this chapter
Powley, E.H., Amdurer, E.E., Barrett, F.J. (2021). Coaching Interventions for Challenging Experiences and Post-traumatic Growth. In: Smith, WA., Boniwell, I., Green, S. (eds) Positive Psychology Coaching in the Workplace. Springer, Cham. https://doi.org/10.1007/978-3-030-79952-6_13
Download citation
DOI: https://doi.org/10.1007/978-3-030-79952-6_13
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-79951-9
Online ISBN: 978-3-030-79952-6
eBook Packages: Behavioral Science and PsychologyBehavioral Science and Psychology (R0)