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Exploratory Analysis of the Impacts of Digital Transformation on Supply Chain Management Processes

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Industrial Engineering and Operations Management (IJCIEOM 2021)

Part of the book series: Springer Proceedings in Mathematics & Statistics ((PROMS,volume 367))

Abstract

Digital transformation presents itself as a new paradigm in supply chain processes. The development of technologies with a high capacity for data capture, storage, processing and application coupled with cost reduction is allowing this transformation. Digital technologies were organized into three classes, enabling, integrating and applying. Based on multiple case study research incorporated in two large companies, empirical evidence of the occurrence of digital transformation. As an additional contribution to this research, a case study protocol was developed, with guidelines for selecting cases, collecting and analyzing data. It became evident that the digital transformation is taking place, however, at different levels, depending on the case and the process analyzed. The cases converge in the use of some technologies and the main competitive requirements aimed at the implementation of technology that is the cost. The difference is most evident in the digital transformation strategy and in the processes in which digital technologies are applied.

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Author information

Authors and Affiliations

  1. Engenharia de Produção, Universidade Do Vale Do Rio Dos Sinos, São Lepoldo, Brazil

    Lia Denize Piovesan & Daniel Pacheco Lacerda

  2. Departamento de Engenharia Industrial, Pontifícia Universidade Católica Do Rio de Janeiro, Rio de Janeiro, Brazil

    Antônio Márcio Tavares Thomé

Authors
  1. Lia Denize Piovesan
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  2. Daniel Pacheco Lacerda
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  3. Antônio Márcio Tavares Thomé
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Corresponding author

Correspondence to Lia Denize Piovesan .

Editor information

Editors and Affiliations

  1. Pontifical Catholic University of Rio de Janeiro, Rio de Janeiro, Brazil

    Antônio Márcio Tavares Thomé

  2. Federal Center for Technological Education "Celso Suckow da Fonseca", Rio de Janeiro, Brazil

    Rafael Garcia Barbastefano

  3. Pontifical Catholic University of Rio de Janeiro, Rio de Janeiro, Brazil

    Luiz Felipe Scavarda

  4. Lusofona University and EIGeS Research Unit, Lisbon, Portugal

    João Carlos Gonçalves dos Reis

  5. GOVCOPP & DEGEIT, University of Aveiro, Aveiro, Portugal

    Marlene Paula Castro Amorim

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Piovesan, L., Lacerda, D., Thomé, A. (2021). Exploratory Analysis of the Impacts of Digital Transformation on Supply Chain Management Processes. In: Tavares Thomé, A.M., Barbastefano, R.G., Scavarda, L.F., Gonçalves dos Reis, J.C., Amorim, M.P.C. (eds) Industrial Engineering and Operations Management. IJCIEOM 2021. Springer Proceedings in Mathematics & Statistics, vol 367. Springer, Cham. https://doi.org/10.1007/978-3-030-78570-3_35

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