Abstract
Technical Product-Service Systems (PSS) are a well-known concept in research and have been successfully adopted in various industries. For instance, the German manufacturing industry achieves about 20% of its revenue through services complementing physical products. Following the megatrends of sustainability, global responsibility and climate change, the demand for “green” products and services is rising. PSS bear the potential to provide a certain benefit with a lower use of resources, by performing certain tasks through services or improve the performance of products, which can lead to reduced environmental impacts. Nevertheless, this potential is not inherent in PSS and can only be ensured when PSS are designed purposefully. Hence, this article addresses this issue and proposes a new concept for eco-design of PSS with the use of a customer- and process-oriented design approach. In order to evaluate the environmental impacts of PSS, Life Cycle Assessment is used. With the proposed concept, PSS providers are able to evaluate, and optimize the environmental performance of PSS in the early stages of PSS design.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
VDMA: VDMA-Benchmarks Kundendienst (2016)
Mont, O.: Clarifying the concept of product–service system. J. Clean. Prod. 10(3), 237–245 (2002)
Roy, R., Cheruvu, K.S.: A competitive framework for industrial product-service systems. IJIMS 2(1), 4 (2009)
Aurich, J.C., Fuchs, C., Wagenknecht, C.: Life cycle oriented design of technical product-service systems. J. Clean. Prod. 14(17), 1480–1494 (2006)
Tukker, A.: Product services for a resource-efficient and circular economy - a review. J. Clean. Prod. 97, 76–91 (2015)
Mont, O.: Product-Service Systems: Panacea or Myth? (2004)
Aurich, J.C., Clement, M.H. (eds.): Produkt-Service Systeme Gestaltung und Realisierung. Springer, Berlin (2010)
Tischner, U., Moser, H.: Was ist Ecodesign? Praxishandbuch für Ecodesign inklusive Toolbox. Umweltbundesamt (2015)
DIN EN ISO 14040: Environmental management – Life cycle assessment – Principles and framework (2009)
DIN EN ISO 14044: Environmental management – Life cycle assessment – Requirements and guidelines (2006)
Chen, Z., Huang, L.: Application review of LCA (Life Cycle Assessment) in circular economy: from the perspective of PSS (Product Service System). Procedia CIRP 83, 210–217 (2019)
Kjaer, L.L., Pagoropoulos, A., Schmidt, J.H., McAloone, T.C.: Challenges when evaluating product/service-systems through life cycle assessment. J. Clean. Prod. 120, 95–104 (2016)
Lelah, A., Mathieux, F., Brissaud, D.: Contributions to eco-design of machine-to-machine product service systems: the example of waste glass collection. J. Clean. Prod. 19(9–10), 1033–1044 (2011)
McAloone, T., Bey, N.: Environmental improvement through product development: a guide. Danish Environmental Protection Agency (2009)
Spangenberg, J.H., Fuad-Luke, A., Blincoe, K.: Design for sustainability (DfS): the interface of sustainable production and consumption. J. Clean. Prod. 18(15), 1485–1493 (2012)
Spath, D., Demuß, L.: Entwicklung hybrider Produkte - Gestaltung materieller und immaterieller Leistungsbündel. In: Schneider, K., Bullinger, H.-J., Scheer, A.-W. (eds.) Service Engineering. Entwicklung Und Gestaltung Innovativer Dienstleistungen, pp. 463–502. Springer, Dordrecht (2005)
Vezzoli, C., et al. (eds.): Product-Service System Design for Sustainability. Greenleaf Publishing, Sheffield (2014)
Luiten, H., Knot, M., van der Horst, T.: Sustainable product-service-systems: the Kathalys method. In: Proceedings Second International Symposium on Environmentally Conscious Design and Inverse Manufacturing. Second International Symposium on Environmentally Conscious Design and Inverse Manufacturing, Tokyo, Japan, 11–15 December 2001, pp. 190–197. IEEE Computer Society (2001)
McAloone, T.C., Pigosso, D.C.A.: From ecodesign to sustainable product/service-systems: a journey through research contributions over recent decades. In: Stark, R., Seliger, G., Bonvoisin, J. (eds.) Sustainable Manufacturing. SPLCEM, pp. 99–111. Springer, Cham (2017)
Kirienko, E., Schreiber, L.: Sustainable Consumption in Germany 2021 (2021). https://de.statista.com/statistik/studie/id/88296/dokument/nachhaltiger-konsum-report/?utm_source=Statista+PR&utm_campaign=ddd6fbc434-20200924_GCS_Sparen_DE_COPY_01&utm_medium=email&utm_term=0_4271fcfa45-ddd6fbc434-307635901
Acknowledgements
This research was funded by the Deutsche Forschungsgemeinschaft (DFG, German Research Foundation) – 441020132 – Analyse und Sicherstellung der ökologischen Nachhaltigkeit technischer Produkt-Service Systeme in der frühen Gestaltungsphase – ÖkoPSS.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Werrel, M., Yi, L., Kölsch, P., Aurich, JC. (2022). Customer-Driven Eco-design for Technical Product-Service Systems. In: Behrens, BA., Brosius, A., Drossel, WG., Hintze, W., Ihlenfeldt, S., Nyhuis, P. (eds) Production at the Leading Edge of Technology. WGP 2021. Lecture Notes in Production Engineering. Springer, Cham. https://doi.org/10.1007/978-3-030-78424-9_65
Download citation
DOI: https://doi.org/10.1007/978-3-030-78424-9_65
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-78423-2
Online ISBN: 978-3-030-78424-9
eBook Packages: EngineeringEngineering (R0)