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Towards the Method and Information Technology for Evaluation of Business Process Model Quality

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Information and Communication Technologies in Education, Research, and Industrial Applications (ICTERI 2020)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1308))

Abstract

Business process management has become the most widely-used and reliable approach to organizational management over the last decades. It is also considered as a part of quality management system in an organization. Business process modeling is the core of business process management, which is used for visualization, analysis, and improvement of organizational activities. Moreover, business process modeling plays an important role in the context of business process management maturity of an overall enterprise. Therefore, this paper is focused on the problem of business process model quality evaluation. Existing approaches based on business process modeling guidelines, measures, and their thresholds are considered. Refined business process modeling rules, measures, quality criteria of numerical and linguistic values, and a method for evaluation of business process model quality are proposed. The corresponding information technology is designed and implemented, and results of its usage are outlined.

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Author information

Authors and Affiliations

  1. National Technical University “KhPI”, Kyrpychova Street 2, Kharkiv, 61002, Ukraine

    Andrii Kopp & Dmytro Orlovskyi

Authors
  1. Andrii Kopp
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  2. Dmytro Orlovskyi
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Editor information

Editors and Affiliations

  1. Universität Klagenfurt, Klagenfurt, Austria

    Andreas Bollin

  2. Zaporizhzhia National University, Zaporizhzhia, Ukraine

    Vadim Ermolayev

  3. Universität Klagenfurt, Klagenfurt, Austria

    Heinrich C. Mayr

  4. Taras Shevchenko National University of Kyiv, Kyiv, Ukraine

    Mykola Nikitchenko

  5. Kherson State University, Kherson, Ukraine

    Aleksander Spivakovsky

  6. V. N. Karazin Kharkiv National University, Kharkiv, Ukraine

    Mykola Tkachuk

  7. University of Warmia and Mazury in Olsztyn, Olsztyn, Poland

    Vitaliy Yakovyna

  8. V. N. Karazin Kharkiv National University, Kharkiv, Ukraine

    Grygoriy Zholtkevych

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Kopp, A., Orlovskyi, D. (2021). Towards the Method and Information Technology for Evaluation of Business Process Model Quality. In: Bollin, A., et al. Information and Communication Technologies in Education, Research, and Industrial Applications. ICTERI 2020. Communications in Computer and Information Science, vol 1308. Springer, Cham. https://doi.org/10.1007/978-3-030-77592-6_5

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  • DOI: https://doi.org/10.1007/978-3-030-77592-6_5

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-77591-9

  • Online ISBN: 978-3-030-77592-6

  • eBook Packages: Computer ScienceComputer Science (R0)

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