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The Impact of Balanced Scorecard on Firm Value: Evidence from Palestine

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Artificial Intelligence Systems and the Internet of Things in the Digital Era (EAMMIS 2021)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 239))

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Abstract

The main purpose of the research is to examine the impact of Balanced Scorecard (BSC) four perspectives (financial, business process, customer, learning and growth) on firm value. Secondary data was collected from the annual reports of industrial corporations listed in the Palestine Stock Exchange (PSE) from the year 2015 to 2018. The behavior of variables were defined using descriptive statistics. Using Multiple Square Regression analysis, the hypotheses were examined. The result of study showed that financial and customer aspects have positive insignificant impact on firm value, aspect of business process has negative insignificant impact on firm value, and aspect of learning and growth has positive significant impact on firm value. The study found that firms with low business processes perform significantly better and are valued higher. Overall, this study concluded that the aspects of the Balanced Scorecard (financial, customers and business process) do not have a significant impact on the value of the firm while the learning and growth aspect has significant effect on the value of the firm.

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Authors and Affiliations

  1. An-Najah National University, Nablus, Palestine

    Renad Frehat & Saed Al Koni

Authors
  1. Renad Frehat
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  2. Saed Al Koni
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Editors and Affiliations

  1. Accounting, Finance and Banking Department, Ahlia University, Manama, Bahrain

    Abdalmuttaleb M.A Musleh Al-Sartawi

  2. College of Business and Finance, Ahlia University, Manama, Bahrain

    Anjum Razzaque

  3. School of Strategy and Leadership, Coventry University, Coventry, UK

    Muhammad Mustafa Kamal

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Frehat, R., Al Koni, S. (2021). The Impact of Balanced Scorecard on Firm Value: Evidence from Palestine. In: Musleh Al-Sartawi, A.M., Razzaque, A., Kamal, M.M. (eds) Artificial Intelligence Systems and the Internet of Things in the Digital Era. EAMMIS 2021. Lecture Notes in Networks and Systems, vol 239. Springer, Cham. https://doi.org/10.1007/978-3-030-77246-8_39

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