Skip to main content

‘Prova di Solidarietà’: How Effectively are Unions and Emerging Collective Worker Representatives Responding to New Business Models in Australia and Italy?

  • Chapter
  • First Online:
The Collective Dimensions of Employment Relations
  • 495 Accesses

Abstract

This chapter examines the challenges for collective worker representation posed by new business models in Australia and Italy, and assesses the effectiveness of responses from trade unions and emerging worker representative groups. The study draws upon literature relating to different approaches to representation of workers’ interests, to explore the collective dimensions of labour relations in the context of franchising, labour hire, independent contracting, complex supply chains and the gig economy. It examines how unions in both countries have sought to represent workers in these fissured work contexts, and the emergence of other forums for collective representation. The analysis covers four main strategies to build worker power: collective bargaining; lobbying to obtain improvements in the regulatory framework; litigation to challenge particular business models; and self-organisation or spontaneous worker protests. The chapter concludes that a new form of solidarity is indeed emerging in response to the adoption of various business models in Australia and Italy. The strongest examples can be found where unions utilise a multi-pronged strategy involving public campaigning, litigation of individual or group claims and grass-roots organising.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 149.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 199.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 199.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

References

  • Ales, Edoardo, and Iacopo Senatori. 2015. “Collective Bargaining and Workers’ (Trade Union) Representation: The Company Level in Italy”. Paper for the Labour Law Research Network Conference. Amsterdam.

    Google Scholar 

  • Aloisi, Antonio. 2018. “‘With Great Power Comes Virtual Freedom’: A Review of the First Italian Case Holding That (Food-Delivery) Platform Workers Are Not Employees.” Comparative Labor Law and Policy Journal. Dispatch No. 13.

    Google Scholar 

  • Aloisi, Antonio. 2020. “A Fascinating Chapter in the ‘Gig’ Saga: How to Deliver Decent Work to Platform Workers in Italy.” Mutual Learning Programme. DG Employment, Social Affiars and Inclusion. European Union.

    Google Scholar 

  • Australian Associated Press (AAP). 2018. “Uber Drivers Log Off in Australia-Wide Protest Against Low Fares”. The Guardian, August 6.

    Google Scholar 

  • Australian Bureau of Statistics (ABS). 2010. Australian Labour Market Statistics, July 2010. Cat. 6105.0.

    Google Scholar 

  • Australian Bureau of Statistics (ABS). 2013. Employee Earnings, Benefits and Trade Union Membership, Australia. Cat. 6310.0.

    Google Scholar 

  • Australian Bureau of Statistics (ABS). 2018. Characteristics of Employment, Australia. Cat. 6333.0.

    Google Scholar 

  • Australian Bureau of Statistics (ABS). 2019. Employee Earnings and Hours, Australia, May 2018. Cat. 6306.0.

    Google Scholar 

  • Australian Labor Party (ALP). 2018. 2018 National Platform: Final Draft.

    Google Scholar 

  • Benassi, Chiara and Tim Vlandas. 2016. “Union Inclusiveness and Temporary Agency Workers: The Role of Power Resources and Union Ideology.” European Journal of Industrial Relations 22 (1): 5–22.

    Article  Google Scholar 

  • Bloodworth, James. 2019. Hired: Six Months Undercover in Low-Wage Britain. London: Atlantic Books.

    Google Scholar 

  • Bogg, Alan, and Tonia Novitz. 2014. “The Purposes and Techniques of Voice: Prospects for Continuity and Change.” In Voices at Work: Continuity and Change in the Common Law World, edited by Alan Bogg and Tonia Novitz, 3. Oxford: Oxford University Press.

    Google Scholar 

  • Bright, Sarah, and Amy Fitzgerald. 2018. “Snapshot: On-Demand Food Delivery Riders.” Transport Workers Union (TWU), Young Workers Center.

    Google Scholar 

  • Burin, Margaret. 2019. “What It’s Like to Work in an Amazon Australia Warehouse.” ABC News, February 27.

    Google Scholar 

  • Carinci, Franco. 2015. “Trade Union Freedom, Organization and Activities.” In Labour Law and Industrial Relations in Italy: Update to the Jobs Act, edited by Franco Carinci and Emanuele Menegatti, 279–300. Milano: IPSOA, Wolters Kluwer Italia.

    Google Scholar 

  • Casilli, Antonio. 2017. “Lessons from Amazon’s Italian Hub Strike.” November 28. http://www.casilli.fr/. Accessed on November 14, 2020.

  • Cattero, Bruno, and Marta D’Onofrio. 2018. “Organizing and Collective Bargaining in the Digitized ‘Tertiary Factories’ of Amazon: A Comparison Between Germany and Italy.” In Working in Digital and Smart Organizations: Legal, Economic and Organizational Perspectives on the Digitalization of Labour Relations, edited by Edoardo Ales, Ylenia Curzi, Tommaso Fabbri, Olga Rymkevich, Iacopo Senatori, and Giovanni Solinas, 141–164. Cham: Palgrave Macmillan.

    Chapter  Google Scholar 

  • Chau, David. 2018. “Foodora Fallout: ATO Comes After Failed Food Delivery Company for Unpaid Taxes.” ABC News, August 28.

    Google Scholar 

  • Cooper, Rae, Ellem Bradon, Briggs Chris, and Diane Van Den Broek. 2009. “Anti-Unionism, Employer Strategy, and the Australian State, 1996–2005.” Labor Studies Journal 34: 339.

    Article  Google Scholar 

  • Curcio, Anna. 2018. “Italy: The Revolution in Logistics.” In The Class Strikes Back: Self-Organised Workers’ Struggles in the Twenty-First Century, edited by Dario Azzellini and Michael Kraft, 259–275. Chicago: Haymarket Books.

    Google Scholar 

  • Davies, Paul. 1994. “A Challenge to Single Channel.” Industrial Law Journal 23 (3): 272–285.

    Article  Google Scholar 

  • De Stefano, Valerio. 2018. “Amazon, Uber, Deliveroo: Anything but Odd Jobs.” Morning Future, January 15.

    Google Scholar 

  • De Stefano, Valerio, and Antonio Aloisi. 2018. “Digital Age: Employment and Working Conditions of Selected Types of Platform Work—National Context Analysis, Italy.” Working Paper. European Foundation for the Improvement of Living and Working Conditions.

    Google Scholar 

  • Ewing, Keith D. 2005. “The Function of Trade Unions.” Industrial Law Journal 34 (1): 1–22.

    Article  Google Scholar 

  • Ewing, Keith D. 2014. “The Importance of Trade Union Political Voice: Labour Law Meets Constitutional Law.” In Voices at Work: Continuity and Change in the Common Law World, edited by Alan Bogg and Tonia Novitz, 277. Oxford: Oxford University Press.

    Google Scholar 

  • Fair Work Ombudsman (FWO). 2019. “Uber Australia Investigation Finalised.” Media Release, 7 June.

    Google Scholar 

  • Ford, Michael, and Tonia Novitz. 2020. “There Is Power in a Union? Revisiting Trade Union Functions in 2019.” In The Constitution of Social Democracy: Essays in Honour of Keith Ewing, edited by Alan Bogg, Jacob Rowbottom, and Alison Young, 261–286. Oxford: Hart Publishing.

    Google Scholar 

  • Forsyth, Anthony. 2017. “The Victorian Inquiry into Labour Hire and Insecure Work: Addressing Worker Exploitation in Complex Business Structures.” E-Journal of International and Comparative Labour Studies 6 (3).

    Google Scholar 

  • Forsyth, Anthony. 2019. “Regulating Australia’s ‘Gangmasters’ Through Labour Hire Licensing.” Federal Law Review 47 (3): 469–493.

    Article  Google Scholar 

  • Freeman, Richard, and James Medoff. 1984. What Do Unions Do? New York: Basic Books.

    Google Scholar 

  • Gall, Gregor, and Jack Fiorito. 2014. “Union Effectiveness: In Search of the Holy Grail.” Economic and Industrial Democracy 37 (1): 189–211.

    Article  Google Scholar 

  • Goods, Caleb, Veen Alex, and Tom Barratt. 2019. “‘Is Your Gig Any Good?’ Analysing Job Quality in the Australian Platform-Based Food Delivery Sector.” Journal of Industrial Relations 61 (4): 502–527.

    Article  Google Scholar 

  • Gregory, Katherine. 2018. “Airtasker: Unions Raise Safety Concerns Over ‘Gig Economy’ Cowboys.” ABC News, March 9.

    Google Scholar 

  • Gumbrell-McCormick, Rebecca, and Richard Hyman. 2013. Trade Unions in Western Europe: Hard Times, Hard Choices. Oxford: Oxford University Press.

    Book  Google Scholar 

  • Hardy, Tess. 2017. “Reconsidering the Notion of the ‘Employer’ in the Era of the Fissured Workplace: Traversing the Legislative Landscape in Australia.” In The Notion of the Employer in the Era of the Fissured Workplace: Should Labour Law Responsibilities Exceed the Boundary of the Legal Entity?, edited by Hiroya Nakakubo and Takashi Araki. Alphen aan den Rijn: Kluwer Law International, Wolters Kluwer.

    Google Scholar 

  • Hardy, Tess. 2019. “Big Brands, Big Responsibilities? An Examination of Franchisor Accountability for Employment Contraventions in the United States, Canada and Australia.” Comparative Labor Law and Policy Journal 40 (2): 285–324.

    Google Scholar 

  • Hatch, Patrick. 2018a. “In Amazon’s “Hellscape” Workers Face Insecurity and Crushing Targets.” The Sydney Morning Herald, September 7.

    Google Scholar 

  • Hatch, Patrick. 2018b. “Uber Drivers Feel “Pay Cut” Pinch as Rivals Grow.” The Age, July 30.

    Google Scholar 

  • Hayter, Susan. 2011. “Introduction.” In The Role of Collective Bargaining in the Global Economy: Negotiating for Social Justice, edited by Susan Hayter, 1. Cheltenham: Edward Elgar Publishing.

    Google Scholar 

  • Hirschman, Albert O. 1970. Exit, Voice and Loyalty: Responses to Decline in Firms, Organizations and States. Cambridge: Harvard University Press.

    Google Scholar 

  • Hyman, Richard. 2001. Understanding European Trade Unionism: Between Market, Class and Society. London: Sage Publications.

    Google Scholar 

  • Industrial Relations Victoria. 2018. “Inquiry into the Victorian On-Demand Workforce.” Background Paper.

    Google Scholar 

  • James, Natalie. 2020. “Report of the Inquiry into the Victorian On-Demand Workforce.” Melbourne: Victorian Government.

    Google Scholar 

  • Johnston, Hannah, and Chris Land-Kazlauskas. 2018. “Organizing On-Demand: Representation, Voice and Collective Bargaining in the Gig Economy.” ILO Conditions of Work and Employment Series No. 94. Geneva: International Labour Office.

    Google Scholar 

  • Kaine, Sarah. 2017. “All Care and No Responsibility: Why Airtasker Can’t Guarantee a Minimum Wage.” The Conversation, May 2.

    Google Scholar 

  • Kaine, Sarah, and Emmanuel Josserand. 2017. “Alt-Unionism: Why Businesses May Be Better with the Devil They Know.” The Conversation, April 3.

    Google Scholar 

  • Karp, Paul. 2018. “Unions to Step Up Efforts at Amazon Australia After Worker Sacked.” The Guardian, December 10.

    Google Scholar 

  • Liebman, Stefano, and Antonio Aloisi. 2018. “The Labor Rights of Riders and Other Gig Workers.” July 30. https://www.viasarfatti25.unibocconi.eu/notizia.php?idArt=19849. Accessed on November 14, 2020.

  • Marin-Guzman, David. 2018. “Foodora Leaked Emails Warn Business Vulnerable over “Sham” Contracts.” Australian Financial Review, April 29.

    Google Scholar 

  • Marin-Guzman, David. 2019. “Amazon Promises 500 Permanent Jobs After Casual Flak.” Australian Financial Review, February 27.

    Google Scholar 

  • McCrystal, Shae, Creighton Breen, and Anthony Forsyth. 2018. Collective Bargaining Under the Fair Work Act. Sydney: Federation Press.

    Google Scholar 

  • McManus, Sally. 2018. “Speech to John Curtin Research Centre Gala Dinner.” ACTU, October 5.

    Google Scholar 

  • Menegatti, Emanuele. 2015. “Mending the Fissured Workplace: The Solutions Provided by Italian Law.” Comparative Labor Law and Policy Journal 37 (1): 91–120.

    Google Scholar 

  • Menegatti, Emanuele. 2018. “A Fair Wage for Workers on Demand via App.” In Working in Digital and Smart Organizations: Legal, Economic and Organizational Perspectives on the Digitalization of Labour Relations, edited by Edoardo Ales, Ylenia Curzi, Tommaso Fabbri, Olga Rymkevich, Iacopo Senatori, and Giovanni Solinas, 67–92. Cham: Palgrave Macmillan.

    Chapter  Google Scholar 

  • Merler, Silvia, 2018. “Italy’s ‘Dignity Decree.’” Bruegel, July 23.

    Google Scholar 

  • Minter, Kate. 2017. “Negotiating Labour Standards in the Gig Economy: Airtasker and Unions New South Wales.” The Economic and Labour Relations Review 28 (3): 438–454.

    Article  Google Scholar 

  • OECD (Organization for Economic Co-operation and Development). 2017. OECD Employment Outlook 2017. Paris: OECD Publishing.

    Google Scholar 

  • Pallini, Massimo. 2016. “Italian Industrial Relations: Toward a Strongly Decentralized Collective Bargaining?” Comparative Labor Law and Policy Journal 38 (1):1–21.

    Google Scholar 

  • Patty, Anna. 2017. “Airtasker and Unions Make Landmark Agreement to Improve Pay Rates and Conditions.” The Sydney Morning Herald, April 30.

    Google Scholar 

  • Pedroni, Francesco. 2019. “Appeal Court Deems Foodora Riders Self-Employed with Certain Workers’ Rights.” International Law Office, March 13.

    Google Scholar 

  • Peetz, David. 1998. Unions in a Contrary World: The Future of the Australian Trade Union Movement. Oakleigh: Cambridge University Press.

    Book  Google Scholar 

  • Pennington, Alison. 2018. “On the Brink: The Erosion of Enterprise Agreement Coverage in Australia’s Private Sector.” Centre for Future Work: Australia Institute, December.

    Google Scholar 

  • Politi, James. 2018. “Di Maio Takes Aim at Italy’s Gig Economy.” Financial Times, June 18.

    Google Scholar 

  • Prassl, Jeremias. 2018. Humans as a Service: The Promise and Perils of the Gig Economy. Oxford: Oxford University Press.

    Book  Google Scholar 

  • Regalia, Ida, and Marino Regini. 2018. “Trade Unions and Employment Relations in Italy During the Economic Crisis.” South European Society and Politics 23 (1): 63–79.

    Article  Google Scholar 

  • Rimmer, Malcolm. 2004. “Unions and Arbitration.” In The New Province for Law and Order: 100 Years of Australian Industrial Conciliation and Arbitration, edited by Joe Isaac and Stuart Macintrye, 275–316. New York: Cambridge University Press.

    Google Scholar 

  • Rogers, Joel, and Wolfgang Streeck. 1995. Works Councils: Consultation, Representation and Cooperation in Industrial Relations. Chicago: University of Chicago Press.

    Book  Google Scholar 

  • Ronfeldt, Paul, and Ron McCallum. 1995. Enterprise Bargaining, Trade Unions and the Law. Leichhardt: Federation Press.

    Google Scholar 

  • Schneiders, Ben. 2018. “Migrant Farm Workers Launch Landmark $10m Legal Claim.” The Sydney Morning Herald, July 29.

    Google Scholar 

  • Sciotto, Antonio. 2018. “Amazon Bows to the Unions: New Shifts and Higher Wages.” Il manifesto, Global Edition, May 23.

    Google Scholar 

  • Sideri, Marco. 2020. “Employed or Self-Employed? The Italian Supreme Court Gives New Clarity on Deliver Riders.” Ius Laboris—Global HR Lawyers, March 4.

    Google Scholar 

  • Small, Jerome. 2018. “The Melbourne March.” Jacobin, May 10.

    Google Scholar 

  • Srnicek, Nick. 2017. Platform Capitalism. Cambridge: Polity Press.

    Google Scholar 

  • Stanford, Jim. 2018. “Subsidising Billionaires: Simulating the Net Incomes of UberX Drivers in Australia.” Centre for Future Work: Australia Institute. March 6.

    Google Scholar 

  • Stewart, Andrew, and Shae McCrystal. 2019. “Labour Regulation and the Great Divide: Does the Gig Economy Require a New Category of Worker?” Australian Journal of Labour Law 32 (1): 4–22.

    Google Scholar 

  • Tassinari, Arianna, and Vincenzo Maccarrone. 2017a. “The Mobilisation of Gig Economy Couriers in Italy: Some lessons for the Trade Union Movement.” Transfer 23 (3): 353–357.

    Article  Google Scholar 

  • Tassinari, Arianna, and Vincenzo Maccarone. 2017b. “Striking the Startups.” Jacobin, January 23.

    Google Scholar 

  • Taylor, David. 2017. “Airtasker Agrees to Minimum Working Conditions for ‘Gig Economy’ Contractors’.” ABC News, May 1.

    Google Scholar 

  • Thomsen, Simon. 2018. “Uber Drivers Are Holding Another Nationwide Strike in Australia Today.” Business Insider, August 22.

    Google Scholar 

  • Underhill, Elsa, Groutsis Dimitria, van den Broek Diane, and Malcolm Rimmer. 2020. “Organising Across Borders: Mobilising Temporary Migrant Labour in Australian Food Production.” Journal of Industrial Relations 62 (2): 278–303.

    Google Scholar 

  • UNI Global Union. 2018. “First-Ever Agreement Between Amazon and Unions Halts Inhumane Work Hours in Italy.” 23 May.

    Google Scholar 

  • Unions NSW. 2016. “Innovation or Exploitation? Busting the Airtasker Myth.”

    Google Scholar 

  • Vandaele, Kurt. 2018. “Will Trade Unions Survive in the Platform Economy? Emerging Patterns of Platform Workers’ Collective Voice and Representation in Europe.” Working Paper 2018.05. Brussels: European Trade Union Institute.

    Google Scholar 

  • Walker, Michael. 2018. “Tech Innovators Start to See Old-Fashioned Benefits of Collective Bargaining.” The Conversation, July 19.

    Google Scholar 

  • Weil, David. 2014. The Fissured Workplace: Why Work Became So Bad for So Many and What Can Be Done to Improve It. Cambridge: Harvard University Press.

    Book  Google Scholar 

  • Workplace Express. 2017. “Uber Drivers Signal Further Strikes After Melbourne ‘Log-Off’.” Workplace Express, April 12.

    Google Scholar 

  • Workplace Express. 2018a. “Technology Won’t Protect Workers from Themselves: Airtasker.” Workplace Express, May 4.

    Google Scholar 

  • Workplace Express. 2018b. “‘Coles and TWU Sign Accords on Supply Chain, Gig Workers.” Workplace Express, May 23.

    Google Scholar 

  • Workplace Express. 2018c. “FWO Drops Foodora Test Case.” Workplace Express, September 3.

    Google Scholar 

  • Young Workers Centre (YWC). 2017. Young Workers Centre Submission: Inquiry into Corporate Avoidance of the Fair Work Act. January.

    Google Scholar 

  • Zamponi, Lorenzo. 2018. “Bargaining with the Algorithm.” Jacobin, June 9.

    Google Scholar 

Download references

Acknowledgements

Thanks to Valerio De Stefano, Antonio Aloisi, Emanuele Menegatti and Paolo Tomassetti for responding to queries about the Italian scene. Antonio, Emanuele and Kurt Vandaele (ETUI, Brussels) kindly gave helpful feedback on an earlier draft. Thanks also to Kate Minter (formerly of Unions NSW) and Sarah Bright/Carita Kazakoff (formerly of VTHC Young Workers Centre) for providing additional information about Airtasker and Rights for Riders respectively. Any errors are my own.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Anthony Forsyth .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Forsyth, A. (2021). ‘Prova di Solidarietà’: How Effectively are Unions and Emerging Collective Worker Representatives Responding to New Business Models in Australia and Italy?. In: Addabbo, T., Ales, E., Curzi, Y., Fabbri, T., Rymkevich, O., Senatori, I. (eds) The Collective Dimensions of Employment Relations. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-75532-4_10

Download citation

Publish with us

Policies and ethics